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MAINTENANCE MANUAL > Troubleshooting > Details on Errors and Malfunctions > List of Error Messages

Model SWJ-320S Issued 2012.07.19 Revised 2013.03.08 F/W ver

7.1.2 List of Error Messages

 List of Error Messages ?2/5?

No.

LCD

ERROR 151

9

MAIN PCB V1R2

ERROR 152

10

MAIN PCB V2R5

ERROR 153

11

MAIN PCB V3R3

ERROR 154

12

MAIN PCB V05

ERROR 155

13

MAIN PCB V36-1

ERROR 156

14

MAIN PCB V5B

ERROR 157

15

MAIN PCB VTT

ERROR 158

16

MAIN PCB V36-2

ERROR 18a

17

MAIN PCB V_CORE

ERROR 18b

18

MAIN PCB V3R3B

ERROR 18c

19

MAIN PCB V12

ERROR 15f

HEAD DRIVE HOT

20

ERROR 171

NEW HEAD CONNECT

21

ERROR 186

22

HDC OVERFLOW

ERROR 186

23

HDC UNDERFLOW

ERROR 187

24

HDC SLEW RATE

ERROR 188

HDC MEMORY

25

ERROR 18e

FLS NOT COMP [12__]

26

ERROR 18f

OFFSET START [12__]

27

ERROR 18f

OFFSET END [12__]

28

© 2013 MIMAKI ENGINEERING CO.,LTD.

Cause

Main board 1.2V power supply is abnor-

mal.

Main board 2.5V power supply is abnor-

mal.

Main board 3.3V power supply is abnor-

mal.

Main board 5V power supply is abnormal.

Main board 36-1V power supply is abnor-

mal.

Main board 5VB power supply is abnor-

mal.

Main board VTT power supply is abnor-

mal.

Main board 36-2V power supply is abnor-

mal.

Main board V_CORE power supply is

abnormal.

Main board 1.5V power supply is abnor-

mal.

Main board 12V power supply is abnor-

mal.

COM driver becomes the high tempera-

ture.

New Print Head was recognized.

Compare S/N written in the head memory

with S/N stored in the machine.

Wave shape overflow

Wave shape data is abnormal.

Wave shape underflow

Wave shape data is abnormal.

Wave shape slew rate error

Wave shape data is abnormal.

Wave shape memory error

At wave shape memory writing, it cannot

be written due to address conflict.

Flashing control error

Flashing for the head which is connected

the HDC PCB that displayed number on

the LCD can not be completed.

Control error to Head voltage

Offset of the HDC PCB that displayed

number on the LCD can not be started.

Control error to Head voltage

Offset of the HDC PCB that displayed

number on the LCD can not be ended.

Remark

1.0

List of Countermeasures

1. Check the output pressure of the DC power supply (36V)

and the DC power supply (5V).

2. Replace the power supply above.

3. Replace the MAIN PCB with a new one.

1. Check the operation of the HDC PCB cooling fan.

2. Disconnect and connect the FFC located between the

HDC PCB and the MAIN PCB.

3. Replace the HDC PCB with a new one.

4. Replace the Print Head with a new

It is normal that an error occurs only at the time of the first

start after having connected a new head.

It is abnormal that an error occurs at the time of start every

time..

1. Check connection between the HDC PCB from the Print

Head

2. Replace the HDC PCB with a new one.

3. Replace the Print Head with a new

1. Pull out/ insert cable between HDC PCB and MAIN PCB.

(FFC changes PCB, Optical conversion PCB)

2. Replace the HDC PCB with a new one.

3. Replace the Optical conversion PCB with a new one.

4. Replace the FFC changes PCB with a new one.

5. Replace cable between HDC PCB and MAIN PCB.

6. Replace the MAIN PCB with a new

1. Pull out/ insert cable between HDC PCB and MAIN PCB.

(FFC changes PCB, Optical conversion PCB)

2. Replace the HDC PCB with a new one.

3. Replace the Optical conversion PCB with a new one.

4. Replace the FFC changes PCB with a new one.

5. Replace cable between HDC PCB and MAIN PCB.

6. Replace the MAIN PCB with a new

7. Replace the Print Head which is connected HDC PCB that

displays error with a new

one.

Rev.

1.2

(Refer to 3.3.1)

1

2

3

4

(Refer to 6.4.7)

one.

(Refer to 3.3.1)

5

(Refer to 6.4.7)

6

one.

(Refer to 3.3.1)

7

one.(Refer to 3.3.1)

8

one.(Refer to 3.3.1)

(Refer to 3.3.1)

7.1.2

R.1.2

P.2

ERROR CODE CAUSES AND SOLUTION 

ERROR 01 

MAIN ROM
An error occurs on the control PCB (ROM) Turn off the main power, and turn it
on a little later.
If the error occurs again, carry out the followings.
ERROR 02

MAIN RAM
An error occurs on the control PCB (RAM)

1. Replace the main PCB assy. 
ERROR 03
POWER +5V
An error occurs on the control PCB
(Power voltage +5V)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Replace the power supply PCB assy.
2. Replace the main PCB assy. 
ERROR 03
POWER +24V
An error occurs on the control PCB
(Power voltage +24V)

Turn off the main power, and turn it on a
little later.
If the error occurs again, carry out the followings.
1. Replace the power supply PCB assy.
ERROR 03 
POWER +42V
An error occurs on the control PCB
(Power voltage +42V)

Turn off the main power, and turn it on a
little later.
If the error occurs again, carry out the followings.
1. Replace the power supply PCB assy.
ERROR 04 
F-ROM
An error occurs on the control PCB
(Parameter ROM)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. After uploading parameters, initialize all parameters.
If the state is not restored, replace the main PCB assy with a new one. 
ERROR 06
SD-RAM
An error occurs on the control PCB
(SDRAM)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Replace the main PCB assy. 
2. Replace the PRAM PCB assy. 
ERROR 07
HEAD (—-)
An error was detected in the head connection.
(Abnormal temperature was detected.)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.  Replace the
following parts if it has damaged.
1. Replace the head FFC and the HDC FFC cable.
2. Replace the head.
3. Replace the ink slider PCB assy.)
4. Replace the main PCB assy. 
ERROR 07 
VOLTAGE (—-)
An error was detected in the head connection.
(Abnormal voltage was detected.)
ERROR 08
LinearENCODER:SENSOR
An error occurred in detection by the linear
encoder. (Counting impossible)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Check of the mounting location for the linear encoder scale and encoder PCB
assy.
2. Replace the encoder PCB assy. 
ERROR 08 
LinearENCODER:DIR.
An error occurred in detection by the linear encoder. (Wrong orientation)
ERROR 08 
LinearENCODER:COUNT
An error occurred in detection by the linear encoder. (Read-out count error)
ERROR 09
FPGA ERROR
An error occurs on the control PCB
(FPGA PDC)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
ERROR 09  

HDC ERROR (—-)
An error occurs on the control PCB
(FPGA HDC)

Turn off the main power, and turn it on a
little later.
If the error occurs again, carry out the followings

1. Replace the main PCB assy. 
ERROR 10
COMMAND ERROR
Other data than commands is received.

1. Change over the setting of [COMMON
SETTING] -> [RECEIVED DATA], depending on the application being used.
2. Clear the data of uncompleted printing.
3. Check the USB cable.
(specifications, cable length, etc.)
4. Replace the main PCB assy. 
ERROR 10-C 
COMMAND

Other data than commands is received.

1. Change over the setting of [COMMON
SETTING] -> [RECEIVED DATA], depending on the application being used.
2. Clear the data of uncompleted printing.
3. Check the USB cable.
(specifications, cable length, etc.)
4. Replace the main PCB assy. 
ERROR 11
PARAMETER ERROR
Parameter out of the numeral value range is received.
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable. (specifications, cable length, etc.)
3. Replace the main PCB assy. 
ERROR 11-C
PARAMETER

Parameter out of the numeral value range is
received.
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable. (specifications, cable length, etc.)
3. Replace the main PCB assy. 
ERROR 12
MAINTENANCE COMMAND
Other data than commands is received. Turn off the main power, and turn it on a
little later. If the error occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable.
(specifications, cable length, etc.)
Replace the main PCB assy.

ERROR 12-C 
DEVICE
Inappropriate instruction was given concerning the printer controlling.
Modify the instruction and send the data again, or send the data after
restarting the printer.
If the abnormality occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable.
(specifications, cable length, etc.)
3. Replace the main PCB assy. 
ERROR 13-C
PM OVER
The polygon data exceeded the receive buffer.

Divide the polygon data before sending them.
ERROR 15-C
AUTO FEED
Media feeding cannot be carried out according to the length specified by the
data.
Set a longer media and carry out the operation again.
ERROR 16 
MRL COMMAND
Received data does not follow the command system set in the printer.
Send the data related to the class of commands, using an application
corresponding to this printer.
1. Make sure that the transmission data is in
MRL-III command system (data ripped for CJV).
ERROR 25 
FULL-SPEED
USB2.0 interface occurred between the host PC and the printer. (Full-Speed Mode
connection)
Check whether the host PC is USB2.0 interfacecompliant or not. (Though the host
PC can be used in either case, use of Hi-Speed Mode connection is recommended.)

ERROR 25 
PACKET SIZE OVER
USB2.0 interface occurred between the host PC and the printer.
1. Make sure that the connection to the host PC is correct.
2. Make sure that there is no occurrence of an error in the host PC or the
application runs normally.
ERROR 25
USB PROTOCOL
USB2.0 interface occurred between the host PC and the printer.

1. Make sure that the connection to the host
PC is correct.
2. Make sure that there is no occurrence of an error in the host PC or the
application runs normally.
ERROR 25
USB ENVIRONMENT
USB2.0 interface occurred between the host PC and the printer.

1. Make sure that the connection to the host
PC is correct.
2. Make sure that there is no occurrence of an error in the host PC or the
application runs normally.
ERROR 25
USB DATA
USB2.0 interface occurred between the host PC and the printer

1. Make sure that the connection to the host
PC is correct.
2. Make sure that there is no occurrence of an error in the host PC or the
application runs normally.

ERROR 30 
OPERATION ERROR
Improper operations were performed on the operation panel.
The operation cannot be carried out due to the reason indicated in the second
line.
Clear the corresponding error and carry out the operation.
ERROR 31-C 
NO DATA
[No. COPIES] cannot be carried out due to the absence of data in the receive
buffer
ERROR 32-C 
DATA TOO BIG
[No. COPIES] cannot be carried out due to the large size of the received data.
ERROR 33-C 
MEDIA SIZE
Media is too short in the length of the feed direction.
Use longer media.
ERROR 34 
PRINT DATA REMAIN
Functional settings were changed or an inoperative function was attempted while
the printer has already received data and printing of the data has not been
completed.
Print all the data received, or clear them all and carry out the operation
again from the start.
(If uncompleted printing data is remaining, provide an account concerning the
operating-condition modification and the inoperative function.)
ERROR 34-C
CUT DATA REMAIN
An inappropriate operation was carried out during the cutting was being
suspended by pressing [REMOTE] key. Wait for the cutting data to be completely
carried out or clear the data.
ERROR 35-C 
cutNG WIND
Since take-up is executed, auto cutting of media is not performed.
Auto cutting is not performed if take-up timing is set by the roll detection
setting function.
To give priority to auto cutting, set [TAKEUP TIMMING] to OFF.

ERROR 36-C
MARK DETECT
The mark cannot be detected.
(After the print media detection)
Check the followings.
# Media curling
# Specified location for starting the mark detection.
# Is the black mark printed on the white background of the media?
# Aren’t there any unnecessary prints or blots and adhesion of dirt inside the
marks?
# Aren’t there any errors in each setting of the mark?
ERROR 36-C 
JOG & <ENT>or<END>
The mark cannot be detected.
[MARK DETECT] and [JOG & <ENT>or<END>] are alternately
displayed during the copying and cutting of the mark.
During this error, the write pointer stops at the starting point for the mark
detection.
In case the write pointer position is not in the right place for starting the
mark detection, make a position adjustment using the [JOG] key and restart the
mark detection by pressing [ENTER]. And also check the followings.
# When using a limp media which is lacking in elasticity or whose width is more
than about 800 mm, increase the number of pinch rollers used.
# When using the limp media, adjust the size of the mark at 8 mm or more on a
side, and allocate the marks to be copied 8 mm or more apart from each other.
# Is the black mark printed on the white background of the media?
# Aren’t there any unnecessary prints or blots and adhesion of dirt inside the
marks?
# Aren’t there any errors in each setting of the mark?
# Since the media may be floated by the use of the media holder, carry out the
mark detection without using it.

ERROR 46 
WIPER
An error occurred in wiper control. Turn off the main power, and turn it on a
little later.
If the error occurs again, carry out the followings.
1. Check that the wiper sensor functions properly with [#TEST] -> [SENSOR
TEST].
2. Check that the wiper motor functions properly with [#TEST] -> [MOTOR
TEST].
3. Check whether the guide rail of the wiper is not clogged with ink. (Does the
wiper move smoothly?)
4. Replace the wiper sensor.
5. Replace the step motor. 
6. Replace the station PCB assy.

ERROR 50
MEDIA DETECT
Media could not be detected. Turn off the main power, and turn it on a little
later. If the error occurs again, carry out the followings.
1. Carry out [#TEST] -> [SENSOR TEST] -> [PR SENSOR] in this order, and
check whether the PR sensor functions normally.
2. Clean the PR sensor, and adjust its mounting position or replace it.
3. Replace the cutter slider PCB assy.

ERROR 51 
Y-ORIGIN
Y-origin could not be detected. Turn off the main power, and turn it on a
little later. If the error occurs again, carry out the followings.
1. Check that the Y-origin sensor functions properly with [#TEST] -> [SENSOR
TEST].
2. Replace the Y-origin sensor.
3. Replace the station PCB assy.

ERROR 170 
CUTTER LOCK
The cutter head cannot be fixed in the standby position, and connector
changeover cannot be made.
Turn off the main power, and turn it on a little later.
1. Set cut system parameter No. 37 “CLKAJST” to “0” and turn power on.
2. Check the operation of the C connecting hook or replace it.
3. Check the operation of the change lever or replace it.

ERROR 202 
DEVICE CONSTRUCTION
Head unconnected.
FFC broken or poor connection.
An error occurred in head unit memory. Turn off the main power, and turn it on
a little later. If the error occurs again, carry out the followings.
# Check the head and head FFC cable.
# Check the HDC FFC cable.
# Replace the ink slider PCB assy. 
# Replace the main PCB assy. 
2. Check the head memory cable.
3. Replace the head memory.

Проблемы, при которых на дисплее появляются сообщения об ошибке

Если в работе устройства возникают проблемы, то раздается звуковой сигнал, и на дисплее появляется соответствующее сообщение об ошибке.

Выполните необходимые корректирующие действия в соответствии с сообщением на дисплее.

Ошибки, сопровождающиеся предупредительными сигналами

Эти ошибки обычно имеют отношение к элементам устройства, которые связаны с чернилами.

Сообщения об ошибках

В сообщениях об ошибках указан номер ошибки. Если на дисплее появилось какое-либо сообщение об ошибке, отключите питание устройства и затем через некоторое время включите его снова. Если на дисплее вновь появится такое же сообщение, свяжитесь с местным дистрибьютором MIMAKI или обратитесь за помощью непосредственно в сервисную службу компании MIMAKI.

Сообщение об ошибке

Отключите на некоторое время питание устройство, затем включите его снова. При появлении на дисплее того же сообщения, обратитесь к местному дистрибьютору за сервисной помощью.

Приложение

В приложении описаны спецификации и детали устройства, а также структура меню функций.

Содержание

Приложение

ОСНОВНЫЕ спецификации

СПЕЦИФИКАЦИИ ЧЕРНИЛ

РАЗМЕЩЕНИЕ предупредительных НАДПИСЕЙ

Структура меню функций……………………………………………………..

На устройстве приклеены этикетки с предупредительными надписями. Убедитесь в том, что Вы правильно понимаете все, что на них написано. Если хотя бы одна из надписей загрязнится до такой степени, что понять написанное будет невозможно, или если надпись отклеится, приобретите новую у своего местного дистрибьютора или в офисе MIMAKI.
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