Symptoms
Assume that you install Windows Vista, Windows Server 2008, Windows 7, or Windows Server 2008 R2 on a VMware virtual machine. However, if you run the Sysprep command just after you start the computer, you receive an error message that resembles the following:
A fatal error occurred while trying to sysprep the machine
When this issue occurs, several error messages may be logged.
The following error message may be logged in the Setuperr.log file:
[0x0f0082] SYSPRP LaunchDll:Failure occurred while executing ‘C:Windowssystem32msdtcprx.dll,SysPrepDtcCleanup’, returned error code -2147024864[gle=0x000000b7]
[0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -2147024864[gle=0x000000b7]
[0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80070020[gle=0x000000b7]
The following error messages may be logged In the DtcInstall.log:
-
DTC Install error = -2147023844, SysPrepDtcCleanup : TakeOffline failed, d:w7rtmcomcomplusdtcdtcadmedeployment.cpp (1777)
-
DTC Install error = -2147467259, SysPrepDtcCleanup : TakeOffline failed, d:w7rtmcomcomplusdtcdtcadmedeployment.cpp (1777)
Additionally, the following event may be logged in the Application event log:
Cause
This issue occurs because of a race condition. This race condition occurs when the Sysprep command tries to stop the Microsoft Distributed Transaction Coordinator (MSDTC) service and the VMware tool tries to start the MSDTC service.
Resolution
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a «Hotfix download available» section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The «Hotfix download available» form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must be running one of the following operating systems:
-
Windows Vista Service Pack 2 (SP2)
-
Windows Server 2008 Service Pack 2(SP2)
-
Windows 7
-
Windows 7 Service Pack 1 (SP1)
-
Windows Server 2008 R2
-
Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
Registry information
To apply this hotfix, you do not have to make any changes to the registry.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista, Windows Server 2008, Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under «Windows 7/Windows Server 2008 R2» on the page. Always refer to the «Applies To» section in articles to determine the actual operating system that each hotfix applies to.
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only «Windows Vista» is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under «Windows Vista» on the page. Always refer to the «Applies To» section in articles to determine the actual operating system that each hotfix applies to.
-
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version
Product
Milestone
Service branch
6.1.760
0.21xxxWindows 7 and Windows Server 2008 R2
RTM
LDR
6.1.760
1.21xxxWindows 7 and Windows Server 2008 R2
SP1
LDR
6.0.600 2.22xxx
Windows Vista and Windows Server 2008
SP2
LDR
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the «Additional file information for Windows 7 and for Windows Server 2008 R2» section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Msdtcprx.dll |
2001.12.8530.21179 |
579,584 |
31-Mar-2012 |
4:34 |
x86 |
|
Xolehlp.dll |
2001.12.8530.21179 |
47,616 |
31-Mar-2012 |
4:35 |
x86 |
|
Msdtcprx.dll |
2001.12.8531.21955 |
581,120 |
31-Mar-2012 |
4:26 |
x86 |
|
Xolehlp.dll |
2001.12.8531.21955 |
48,128 |
31-Mar-2012 |
4:27 |
x86 |
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Msdtcprx.dll |
2001.12.8530.21179 |
746,496 |
31-Mar-2012 |
5:24 |
x64 |
|
Xolehlp.dll |
2001.12.8530.21179 |
59,392 |
31-Mar-2012 |
5:29 |
x64 |
|
Msdtcprx.dll |
2001.12.8531.21955 |
748,032 |
31-Mar-2012 |
5:22 |
x64 |
|
Xolehlp.dll |
2001.12.8531.21955 |
59,392 |
31-Mar-2012 |
5:23 |
x64 |
For all supported IA-64-based versions of Windows Server 2008 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Msdtcprx.dll |
2001.12.8530.21179 |
1,601,024 |
31-Mar-2012 |
5:16 |
IA-64 |
|
Xolehlp.dll |
2001.12.8530.21179 |
116,736 |
31-Mar-2012 |
5:20 |
IA-64 |
|
Msdtcprx.dll |
2001.12.8531.21955 |
1,602,048 |
31-Mar-2012 |
4:16 |
IA-64 |
|
Xolehlp.dll |
2001.12.8531.21955 |
116,736 |
31-Mar-2012 |
4:20 |
IA-64 |
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Msdtcprx.dll |
2001.12.6932.22838 |
564,736 |
31-Mar-2012 |
0:36 |
x86 |
|
Xolehlp.dll |
2001.12.6932.22838 |
38,912 |
31-Mar-2012 |
0:38 |
x86 |
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Msdtcprx.dll |
2001.12.6932.22838 |
732,672 |
31-Mar-2012 |
1:33 |
x64 |
|
Xolehlp.dll |
2001.12.6932.22838 |
48,640 |
31-Mar-2012 |
1:36 |
x64 |
For all supported IA-64-based versions of Windows Server 2008
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Msdtcprx.dll |
2001.12.6932.22838 |
1,634,304 |
31-Mar-2012 |
1:31 |
IA-64 |
|
Xolehlp.dll |
2001.12.6932.22838 |
100,352 |
31-Mar-2012 |
1:33 |
IA-64 |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the «Applies to» section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Additional file information
Additional file information for Windows 7 and for Windows Server 2008 R2
Additional files for all supported x86-based versions of Windows 7
|
File name |
X86_75bf2c4ad9f3efa9149852a5d6eed029_31bf3856ad364e35_6.1.7600.21179_none_d1c5de493ee549b0.manifest |
|
File version |
Not Applicable |
|
File size |
702 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
11:31 |
|
Platform |
Not Applicable |
|
File name |
X86_9b1f0c3d0c23efea55517ccd3a0fa288_31bf3856ad364e35_6.1.7601.21955_none_3e54cda3bd687b25.manifest |
|
File version |
Not Applicable |
|
File size |
702 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
11:31 |
|
Platform |
Not Applicable |
|
File name |
X86_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.1.7600.21179_none_4d61953f33b36979.manifest |
|
File version |
Not Applicable |
|
File size |
6,771 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
5:28 |
|
Platform |
Not Applicable |
|
File name |
X86_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.1.7601.21955_none_4f59bab930cd020c.manifest |
|
File version |
Not Applicable |
|
File size |
6,771 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
5:17 |
|
Platform |
Not Applicable |
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
|
File name |
Amd64_3597d1063f3fff301d889759d8b6f726_31bf3856ad364e35_6.1.7600.21179_none_683f269cbf52b819.manifest |
|
File version |
Not Applicable |
|
File size |
706 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
11:32 |
|
Platform |
Not Applicable |
|
File name |
Amd64_6e2c7dae063be760e72dbd0e8b6dda42_31bf3856ad364e35_6.1.7601.21955_none_77161a9b1271a23c.manifest |
|
File version |
Not Applicable |
|
File size |
706 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
11:32 |
|
Platform |
Not Applicable |
|
File name |
Amd64_778c620bbcdf184ae4895bb2437dbee0_31bf3856ad364e35_6.1.7601.21955_none_0c546a0350f48419.manifest |
|
File version |
Not Applicable |
|
File size |
1,054 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
11:32 |
|
Platform |
Not Applicable |
|
File name |
Amd64_81e81263ed2f8857b44bb2249dcb77f4_31bf3856ad364e35_6.1.7600.21179_none_6e52c110622a0022.manifest |
|
File version |
Not Applicable |
|
File size |
1,054 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
11:32 |
|
Platform |
Not Applicable |
|
File name |
Amd64_9c2443e3e142a897c6bc57ec9c637488_31bf3856ad364e35_6.1.7601.21955_none_c954a0ddcb8c5604.manifest |
|
File version |
Not Applicable |
|
File size |
706 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
11:32 |
|
Platform |
Not Applicable |
|
File name |
Amd64_ad09a71bd2e1f814b14ceec97df499a9_31bf3856ad364e35_6.1.7600.21179_none_54439cf81f9af34e.manifest |
|
File version |
Not Applicable |
|
File size |
706 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
11:32 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.1.7600.21179_none_a98030c2ec10daaf.manifest |
|
File version |
Not Applicable |
|
File size |
6,773 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
7:24 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.1.7601.21955_none_ab78563ce92a7342.manifest |
|
File version |
Not Applicable |
|
File size |
6,773 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
6:44 |
|
Platform |
Not Applicable |
|
File name |
Wow64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.1.7600.21179_none_b3d4db1520719caa.manifest |
|
File version |
Not Applicable |
|
File size |
6,467 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
4:58 |
|
Platform |
Not Applicable |
|
File name |
Wow64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.1.7601.21955_none_b5cd008f1d8b353d.manifest |
|
File version |
Not Applicable |
|
File size |
6,467 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
4:50 |
|
Platform |
Not Applicable |
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
|
File name |
Ia64_8177faf272d7afd98a6277bf7e4a7dd4_31bf3856ad364e35_6.1.7600.21179_none_e8702a49bae74e94.manifest |
|
File version |
Not Applicable |
|
File size |
1,052 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
11:31 |
|
Platform |
Not Applicable |
|
File name |
Ia64_8d6b5d1aad3fbd8aee0316fa195f28ea_31bf3856ad364e35_6.1.7601.21955_none_b29d9283f98937a6.manifest |
|
File version |
Not Applicable |
|
File size |
1,052 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
11:31 |
|
Platform |
Not Applicable |
|
File name |
Ia64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.1.7600.21179_none_4d63393533b17275.manifest |
|
File version |
Not Applicable |
|
File size |
6,772 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
6:00 |
|
Platform |
Not Applicable |
|
File name |
Ia64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.1.7601.21955_none_4f5b5eaf30cb0b08.manifest |
|
File version |
Not Applicable |
|
File size |
6,772 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
5:56 |
|
Platform |
Not Applicable |
|
File name |
Wow64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.1.7600.21179_none_b3d4db1520719caa.manifest |
|
File version |
Not Applicable |
|
File size |
6,467 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
4:58 |
|
Platform |
Not Applicable |
|
File name |
Wow64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.1.7601.21955_none_b5cd008f1d8b353d.manifest |
|
File version |
Not Applicable |
|
File size |
6,467 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
4:50 |
|
Platform |
Not Applicable |
Additional file information for Windows Vista and for Windows Server 2008
Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
|
File name |
X86_adcb1121e414234a6da1dcffb9d4a0f0_31bf3856ad364e35_6.0.6002.22830_none_1dcdff4658cefef6.manifest |
|
File version |
Not Applicable |
|
File size |
702 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
2:34 |
|
Platform |
Not Applicable |
|
File name |
X86_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.0.6002.22830_none_4f429fa1cfa9f4ee.manifest |
|
File version |
Not Applicable |
|
File size |
15,959 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
0:56 |
|
Platform |
Not Applicable |
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
|
File name |
Amd64_76e557d1e8952fa6b60f83ab39f1d6bf_31bf3856ad364e35_6.0.6002.22830_none_2393a74e2720b5c9.manifest |
|
File version |
Not Applicable |
|
File size |
1,054 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
2:34 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.0.6002.22830_none_ab613b2588076624.manifest |
|
File version |
Not Applicable |
|
File size |
15,993 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
1:54 |
|
Platform |
Not Applicable |
|
File name |
Wow64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.0.6002.22830_none_b5b5e577bc68281f.manifest |
|
File version |
Not Applicable |
|
File size |
15,781 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
0:43 |
|
Platform |
Not Applicable |
Additional files for all supported IA-64-based versions of Windows Server 2008
|
File name |
Ia64_eeec7bcb5364e23e2c1565e02ec32f54_31bf3856ad364e35_6.0.6002.22830_none_f7bf137edc3b6d8a.manifest |
|
File version |
Not Applicable |
|
File size |
1,052 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
2:34 |
|
Platform |
Not Applicable |
|
File name |
Ia64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.0.6002.22830_none_4f444397cfa7fdea.manifest |
|
File version |
Not Applicable |
|
File size |
15,976 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
1:42 |
|
Platform |
Not Applicable |
|
File name |
Wow64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.0.6002.22830_none_b5b5e577bc68281f.manifest |
|
File version |
Not Applicable |
|
File size |
15,781 |
|
Date (UTC) |
31-Mar-2012 |
|
Time (UTC) |
0:43 |
|
Platform |
Not Applicable |
hi
i recently just got a new computer with windows 8. i downloaded arma 2 and when i tryed to run it it closed and said directx cant be installed. i spent ages fixing this problem and ended up downloading 3 dll files and then it worked, the game loaded then
the sound doesnt work. i am assuming this is a problem with directx as still havnt got it properly installed. i looked in the windows folder and in directx it said
06/07/13 20:23:41: DXWSetup: ***** DXWSETUP *****
06/07/13 20:23:41: DXWSetup: WinMain()
06/07/13 20:23:41: DXWSetup: This platform is not supported.
06/07/13 20:27:47: DXWSetup: ***** DXWSETUP *****
06/07/13 20:27:47: DXWSetup: WinMain()
06/07/13 20:27:47: DXWSetup: This platform is not supported.
06/09/13 18:03:02: DXWSetup: ***** DXWSETUP *****
06/09/13 18:03:02: DXWSetup: WinMain()
06/09/13 18:03:02: DXWSetup: This platform is not supported.
06/13/13 19:08:10: DXWSetup: ***** DXWSETUP *****
06/13/13 19:08:10: DXWSetup: WinMain()
06/13/13 19:08:10: DXWSetup: This platform is not supported.
and in the dtcinstall it says
07-26-2012 00:13 : DTC Install error = 0, Enter MsDtcAdvancedInstaller::Configure, basewcppluginsmsdtcmsdtcadvancedinstallermsdtcadvancedinstaller.cpp (419)
07-26-2012 00:13 : DTC Install error = 0, Action: None, basewcppluginsmsdtcmsdtcadvancedinstallermsdtcadvancedinstaller.cpp (448)
07-26-2012 00:13 : DTC Install error = 0, Entering CreateXATmSecurityKeyCNG, basewcppluginsmsdtcmsdtcadvancedinstallermsdtcadvancedinstaller.cpp (1758)
07-26-2012 00:13 : DTC Install error = 0, Exiting CreateXATmSecurityKeyCNG, basewcppluginsmsdtcmsdtcadvancedinstallermsdtcadvancedinstaller.cpp (1934)
07-26-2012 00:13 : DTC Install error = 0, Exit MsDtcAdvancedInstaller::Configure, basewcppluginsmsdtcmsdtcadvancedinstallermsdtcadvancedinstaller.cpp (506)
07-26-2012 00:27 : DTC Install error = 0, SysPrepDtcCleanup : Enter, comcomplusdtcdtcadmedeployment.cpp (1928)
07-26-2012 00:27 : DTC Install error = 0, SysPrepDtcCleanup : Exit, comcomplusdtcdtcadmedeployment.cpp (1993)
07-26-2012 00:28 : DTC Install error = 0, SysPrepDtcGeneralize : Enter, comcomplusdtcdtcadmedeployment.cpp (1999)
07-26-2012 00:28 : DTC Install error = 0, SysPrepDtcGeneralize : Exit, comcomplusdtcdtcadmedeployment.cpp (2070)
05-15-2013 11:25 : DTC Install error = 0, SysPrepDtcSpecialize : Enter, comcomplusdtcdtcadmedeployment.cpp (2076)
05-15-2013 11:25 : DTC Install error = 0, InstallContacts, Enter, comcomplusdtcdtcadmedeployment.cpp (310)
05-15-2013 11:25 : DTC Install error = 0, InstallContacts, Exit, comcomplusdtcdtcadmedeployment.cpp (389)
05-15-2013 11:25 : DTC Install error = 0, SysPrepDtcSpecialize : Exit, comcomplusdtcdtcadmedeployment.cpp (2138)
05-15-2013 12:22 : DTC Install error = 0, SysPrepDtcCleanup : Enter, comcomplusdtcdtcadmedeployment.cpp (1928)
05-15-2013 12:22 : DTC Install error = 0, SysPrepDtcCleanup : Exit, comcomplusdtcdtcadmedeployment.cpp (1993)
please could someone help as this is getting annoying.
Thank you
-
Moved by
Friday, June 14, 2013 1:26 AM
Relocated -
Moved by
Vincent Wang-MCSC
Friday, June 14, 2013 8:35 AM
Since having to rebuild my Vista 32bit laptop from a full system backup after a hard drive failure, I have had a problem with MSDTC. After bootup I get the «MS DTCconsole program stopped working and was closed» error. I am also unable to access COM+ Applications in Component Services.
If I try msdtc -uninstall or msdtc -install I get an error message box pop up with «c:windowssystem32msdtclog.dll is either not designed to run on Windows or it contains an error, etc…»
If I do sfc /scannow, I get this:
2009-02-14 02:04:32, Info CSI 00000016 [SR] Cannot repair member file [l:24{12}]»msdtclog.dll» of Microsoft-Windows-COM-DTC-Runtime-Log, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I appear to get two distinct types of error message in the event log:
Faulting application msdtc.exe, version 2001.12.6931.18000, time stamp 0x47918f3b, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc000035a, fault offset 0x00009cac, process id 0xda8, application start time 0x01c9975fce1f40e5.
And…
KTMRM service failed to load the system restore information. As a result, the service is exiting. Please try restarting the service, if the service fails to start, contact product support. Error Specifics: hr = 0x8007041d, d:rtmcomcomplusdtcdtcmsdtcprxsrcdtcinit.cpp:541, CmdLine: C:Windowssystem32dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}, Pid: 4456
Any help with this greatly appreciated…
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Всем сдрасте, есть очень серьезная проблема не могу переустановить directx, значит так использовал все возможные утилиты, сначала использовал directx-backdate но она не помогла при установке directx февральского он выдал ошибку, дальше просто удалить directx удалить то удалил но вот установить не получается, также не устанавливается SP2, выдает посередине установки «Отказано в доступе» и все, дальше восстановление, что делать? Заниматься переустановкой тоже сейчас немогу, уж слишком много всего понатыкивано в эту систему, кстати Виндовс SP1
Failed API: SetupInstallFromInfSection() Unable to proceed I:WINDOWSSystem32DirectXDXB.tmpdsound.inf:[DefaultInstall]. The file may be damaged.
——————— Installation of ‘I:WINDOWSSystem32DirectXDXB.tmpdsound.inf — [DefaultInstall]’ failed.
DtcInstall.log
DirectX.log |
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Партнер |
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QNX |
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Advanced member Статус: Не в сети |
объединил, устное предупреждение за игнорирование Последний раз редактировалось QNX 21.05.2006 19:41, всего редактировалось 1 раз. |
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Marius |
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востановил с помощью DirectX Happy Uninstall до 8,1 но установить 9 таки не удалось да еще и DirectX Happy Uninstall ругаеться что у меня вида без СП2, что делать? |
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Marius |
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Fractal да не ставиться, дело в том что я уже ставил его, а теперь при установке выдает ошибку, что делать хз. |
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MartinBlack |
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А где скачать последний DirectX? |
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Zenitor |
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Junior Статус: Не в сети |
Люди, кто подскажет, что делать: мне нужно понизить DirectX с 9 до 8.1 версии. Я скачал прогу XPlite Professional ,ею удалил DirectX9 , а 8.1 не устанавливается-когда запускаю установку DirectX 8.1 (на дисках с играми есть установочные файлы) — прога установки пишет, что всё успешно установлено, но потом оказывается, что ничего подобного. Кто-нибудь сталкивался с подобной проблемой? |
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Zio |
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Member Статус: Не в сети |
Zenitor Цитата: 8.1 не устанавливается-когда запускаю установку DirectX 8.1 (на дисках с играми есть установочные файлы) — прога установки пишет, что всё успешно установлено, но потом оказывается, что ничего подобного скачай DirectX 8.1 поновее и пополнее(можно найти на www.microsoft.com ), возможно, у тебя не полный дистрибутив Цитата: скачал прогу XPlite Professional ,ею удалил DirectX9 по-моему она ещё доустанавливать позволяет, попробуй |
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Brebor |
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куда надо устанавливать новый DirectX 9.0c:x(установил в sistem32, совсем другие названия файлов и комп её не определяет, старая версия ни куда не делась,она же и определяется»старая»)? |
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Ketsalkoatl |
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Member Статус: Не в сети |
А как ты умудрился установить ее КУДАТО ? Просто запускаешь ехе-файл с нисталяхой DXа, и оно либо ставится, само, куда ему надо, либо говорит что не подходит под твой windows. |
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DarthEx |
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Brebor |
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Zio |
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Member Статус: Не в сети |
Brebor Цитата: куда надо устанавливать новый DirectX 9.0c:x(установил в sistem32
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Brebor |
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А через что он (DirectX) удаляется? Просто я скачал апрельскую версию, она устанавливается, но dxdiag всё равно показывает старую версию. ЧТО ДЕЛАТЬ. |
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Fractal |
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Advanced member Статус: Не в сети |
Brebor читай тему, эта проблема уже была. И даже описывались возможные решения. |
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ADDD |
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Короче, проблему проскакивания инсталляции так никто и не решил. |
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taco |
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Помогите чайнику))
Буду Вам очень признателен за пошаговый режим решения этой проблемы. |
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Smert-NIK |
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Member Статус: Не в сети |
конфиг напиши а та мож у тебя видюха вообше не имеет даже частичной поддержки DirectX 9 а мож какой вирус забрался тоже очень реалистичный вариант |
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Rev@n |
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taco |
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Winwars |
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Member Статус: Не в сети |
Была такая утилита — что-то там типа «Control Panel» — это для управления и диагностики параметров DX. Может снести на фиг надо, может — поставить другую версию. Вообще бы не переживал, а убил/затёр Виндоуз и заново всё — скорее это виндоглюк, а сам DX не при чём. |
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Лаборатория
Новости
Errors Installing Almost Everything — Have a log from DirectX attempt
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Thread starterroketteere
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Start dateApr 29, 2018
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- Apr 13, 2018
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#1
==================
09-29-2017 06:48 : DTC Install error = 0, Enter MsDtcAdvancedInstaller::Configure, basewcppluginsmsdtcmsdtcadvancedinstallermsdtcadvancedinstaller.cpp (419)
09-29-2017 06:48 : DTC Install error = 0, Action: None, basewcppluginsmsdtcmsdtcadvancedinstallermsdtcadvancedinstaller.cpp (448)
09-29-2017 06:48 : DTC Install error = 0, Entering CreateXATmSecurityKeyCNG, basewcppluginsmsdtcmsdtcadvancedinstallermsdtcadvancedinstaller.cpp (1752)
09-29-2017 06:48 : DTC Install error = 0, Exiting CreateXATmSecurityKeyCNG, basewcppluginsmsdtcmsdtcadvancedinstallermsdtcadvancedinstaller.cpp (1928)
09-29-2017 06:48 : DTC Install error = 0, Exit MsDtcAdvancedInstaller::Configure, basewcppluginsmsdtcmsdtcadvancedinstallermsdtcadvancedinstaller.cpp (506)
04-27-2018 21:44 : DTC Install error = 0, SysPrepDtcSpecialize : Enter, comcomplusdtcdtcadmedeployment.cpp (2088)
04-27-2018 21:44 : DTC Install error = 0, SysPrepDtcGeneralize : Enter, comcomplusdtcdtcadmedeployment.cpp (1999)
04-27-2018 21:44 : DTC Install error = 0, SysPrepDtcCleanup : Enter, comcomplusdtcdtcadmedeployment.cpp (1928)
04-27-2018 21:44 : DTC Install error = 0, SysPrepDtcCleanup : Exit, comcomplusdtcdtcadmedeployment.cpp (1993)
04-27-2018 21:44 : DTC Install error = 0, InstallContacts, Enter, comcomplusdtcdtcadmedeployment.cpp (310)
04-27-2018 21:44 : DTC Install error = 0, InstallContacts, Exit, comcomplusdtcdtcadmedeployment.cpp (389)
04-27-2018 21:44 : DTC Install error = 0, SysPrepDtcGeneralize : Exit, comcomplusdtcdtcadmedeployment.cpp (2071)
04-27-2018 21:44 : DTC Install error = 0, InstallContacts, Enter, comcomplusdtcdtcadmedeployment.cpp (310)
04-27-2018 21:44 : DTC Install error = 0, InstallContacts, Exit, comcomplusdtcdtcadmedeployment.cpp (389)
04-27-2018 21:44 : DTC Install error = 0, SysPrepDtcSpecialize : Exit, comcomplusdtcdtcadmedeployment.cpp (2132)
04-27-2018 21:45 : DTC Install error = 0, CMsdtcUpgradePlugin::get_PerUserSupport: Enter, comcomplusdtcdtcmsdtcstpmsdtcplugin.cpp (56)
04-27-2018 21:45 : DTC Install error = 0, CMsdtcUpgradePlugin::get_PerUserSupport: Exit, comcomplusdtcdtcmsdtcstpmsdtcplugin.cpp (66)
04-27-2018 21:45 : DTC Install error = 0, CMsdtcUpgradePlugin::get_PerUserSupport: Enter, comcomplusdtcdtcmsdtcstpmsdtcplugin.cpp (56)
04-27-2018 21:45 : DTC Install error = 0, CMsdtcUpgradePlugin::get_PerUserSupport: Exit, comcomplusdtcdtcmsdtcstpmsdtcplugin.cpp (66)
04-27-2018 21:45 : DTC Install error = 0, CMsdtcUpgradePlugin::get_PerUserSupport: Enter, comcomplusdtcdtcmsdtcstpmsdtcplugin.cpp (56)
04-27-2018 21:45 : DTC Install error = 0, CMsdtcUpgradePlugin::get_PerUserSupport: Exit, comcomplusdtcdtcmsdtcstpmsdtcplugin.cpp (66)
04-27-2018 21:46 : DTC Install error = 0, CMsdtcUpgradePlugin:
04-27-2018 21:46 : DTC Install error = 0, CMsdtcUpgradePlugin:
04-27-2018 21:46 : DTC Install error = 0, CMsdtcUpgradePlugin::ApplySuccess: Enter, comcomplusdtcdtcmsdtcstpmsdtcplugin.cpp (182)
04-27-2018 21:46 : DTC Install error = 0, C:$WINDOWS.~BTWorkMachineSpecificWorkingsrcworkingagentmgrCCSIAgent05AEAD9, comcomplusdtcdtcmsdtcstpmsdtcplugin.cpp (214)
04-27-2018 21:46 : DTC Install error = 0, UpgradeApplySuccess: Enter, comcomplusdtcdtcmsdtcprxsrcproxyplugin.cpp (212)
04-27-2018 21:46 : DTC Install error = 0, UpgradeApplySuccess, DownlevelVersion = 6, comcomplusdtcdtcmsdtcprxsrcproxyplugin.cpp (204)
04-27-2018 21:46 : DTC Install error = 0, UpgradeApplySuccess: Exit, comcomplusdtcdtcmsdtcprxsrcproxyplugin.cpp (300)
04-27-2018 21:46 : DTC Install error = 0, CMsdtcUpgradePlugin::ApplySuccess: Exit, comcomplusdtcdtcmsdtcstpmsdtcplugin.cpp (280)
04-27-2018 21:47 : DTC Install error = 0, CMsdtcUpgradePlugin:
04-27-2018 21:47 : DTC Install error = 0, CMsdtcUpgradePlugin:
==================
I hope someone can help with this issue
Oh by the way Waframe is the game we are installing and its windows 10 of course.
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#2
Edit:
I have Intel Optane installed. Not sure if this has anything to do with it but just figured I give you the info. Well, I might as well put in all her PC info
Intel i5-8400(non K)
Gig Z370XP SLI
Corsair Vengence LPX 2x8GB DDR4
Intel Optane 32GB
GTX 1060 GPU
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#3
What other drives are in this system?
That 32GB Optane module is only meant to be a cache for an HDD. Not an addressable drive on its own.
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#4
Also looking through the log I see that its DTC (Distributed Transaction Coordinator) that seems to be not functioning properly. I did some Googling and I found a video on how to turn it on via Control Panel/Administrative Tools. However, it tells me that I do not have permission to go into Administrative Tools. The account, again, is admin and is the only one on her PC.
Not sure if this also helps determine anything. Is this a permission issue as well? I’m so confused right now
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I am trying to compile qemu from source, I’m trying to install qemu for hisilicon, but when I run ./configure I receive the error
ERROR: DTC (libfdt) version >= 1.4.2 not present.
Please install the DTC (libfdt) devel package
I have already installed qemu
sudo apt-get install -y qemu-kvm qemu virt-manager virt-viewer libvirt-bin
and I’ve already installed libfdt
sudo apt install libfdt-dev
But I’m still getting this message.
How can I install libfdt?
asked Feb 23, 2019 at 4:40
1
To fix this issue:
I cloned dtc from its repository and extracted the tarball to qemu/dtc/.
Compiled dtc from source first using make
Restarted configuring qemu.
The problem was qemu tries to search for dtc binaries in qemu/dtc. Even if you have installed dtc using sudo apt-get install device-tree-compiler, you will get the above error(mentioned in the question), so you probably need to have the binaries in qemu/dtc.
answered Feb 23, 2019 at 4:40
AbozanonaAbozanona
2,2361 gold badge23 silver badges57 bronze badges
1
Hi all,
I have problem. My macbook pro retina 2012. ( i7, 8gb ram, 256 ssd ) I want using boot camp. First problem using patrition instalation not access to new patrition ( not working formated standat disk utility in OS ) but must using external sw for formating ntfs… after is ok and installation ok.
Finishing installation and windows auto reboot and here is problem…
after reboot not launch windows…. 

I don’t have where is problem 

Any idea where is problem ?
Thanks for help
MacBook Pro with Retina display,
OS X Mountain Lion (10.8.2)
Posted on Dec 19, 2012 7:48 PM
