Куосера с7900 ошибка

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  • Code: 0100
  • Description: Backup memory device error
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0120
  • Description: MAC address data error For data in which the MAC address is invalid.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0130
  • Description: Backup memory read/write error (main PWB)
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0140
  • Description: Backup memory data error (main PWB)
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0150
  • Description: Backup memory read/write error (engine PWB) Detecting engine PWB EEPROM communication error.
  • Remedy: Improper installation engine PWB EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0160
  • Description: Backup memory data error (engine PWB)
  • Remedy: Defective EEPROM. Replace the engine PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 0170
  • Description: Billing counting error A checksum error is detected in the main and engine backup memories for the billing counters.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
    Defective PWB. Replace the main PWB or the engine PWB and check for correct operation.
  • Code: 0190
  • Description: Backup memory device error (engine PWB)
  • Remedy: Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 0800
  • Description: Image processing error JAM010x is detected twice.
  • Remedy: Defective main PWB. Replace the main PWB and check for correct operations page 1-5-22).
  • Code: 0840
  • Description: Faults of RTC Unable to communicate with the RTC device normally. The RTC data is mismatched due to dead battery or shortcircuit with the metal part.
  • Remedy: Other RTC device failure due to dead battery or short-circuit with the metal part. Restart the main unit and set the correct time from the operation panel. Repair it if the battery comes off from the main PWB.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 1010
  • Description: Lift motor error (60/55/50 ppm model only) After cassette 1 is inserted, lift sensor does not turn on within 10 s. This error is detected five times successively.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor and engine PWB (YC13)
    Defective drive transmission system of the lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor. Replace the lift motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1020
  • Description: PF lift motor 1 error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1030
  • Description: PF lift motor 2 error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1040
  • Description: PF lift motor 3 error (paper feeder) After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 3 and PF main PWB (YC7)
    Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor. Replace the PF lift motor 3.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1050
  • Description: PF lift motor 4 error (paper feeder) After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 4 and PF main PWB (YC7)
    Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor. Replace the PF lift motor 4.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1140
  • Description: BPF lift motor upward error (Bulk paper feeder) BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4)
    Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective BPF lift motor. Replace the BPF lift motor.
    Defective BPF main PWB. Replace the BPF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1150
  • Description: BPF lift motor downward error (Bulk paper feeder) BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times. When detecting an overcurrent detection signal.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4)
    Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective BPF lift motor. Replace the BPF lift motor.
    Defective BPF main PWB. Replace the BPF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1800
  • Description: Paper feeder 1 communication error A communication error is detected 10 times in succession.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1810
  • Description: Paper feeder 2 communication error A communication error is detected 10 times in succession.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1820
  • Description: Paper feeder 3 communication error A communication error is detected 10 times in succession.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1830
  • Description: Paper feeder 4 communication error A communication error is detected 10 times in succession.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1900
  • Description: Paper feeder 1/BPF paper feeder EEPROM error When writing the data, the write data and the read data is not in agreement.
  • Remedy: Defective PF main PWB. Replace the PF main PWB or the BPF main PWB.
    Device damage of EEPROM. Replace the PF main PWB or the BPF main PWB.
  • Code: 1910
  • Description: Paper feeder 2 EEPROM error When writing the data, the write data and the read data is not in agreement.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1920
  • Description: Paper feeder 3 EEPROM error When writing the data, the write data and the read data is not in agreement.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1930
  • Description: Paper feeder 4 EEPROM error When writing the data, the write data and the read data is not in agreement.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2000
  • Description: Main motor drive error The main motor is not stabilized within 2 s after driving starts.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4)
    Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective main motor. Replace the main motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2010
  • Description: Main motor steady-state error Stable OFF is detected for 2 s continuously after main motor stabilized.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4)
    Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective main motor. Replace the main motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2200
  • Description: Drum motor drive error (60/55/50 ppm model only) The drum motor is not stabilized within 2 s after driving starts.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4)
    Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor. Replace the drum motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2210
  • Description: Drum motor steady-state error (60/55/50 ppm model only) Stable OFF is detected for 2 s continuously after drum motor stabilized.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4)
    Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor. Replace the drum motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2330
  • Description: Fuser pressure release motor error (Over-current) The over-current detection signal of the motor is detected continuously twenty times.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC3) and engine PWB(YC2)
    Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser pressure release motor. Replace the fuser pressure release motor.
    Defective PWB. Replace the relay-L PWB or engine PWB.
  • Code: 2340
  • Description: Fuser pressure release motor error (Timeout) The position detection sensor is not detected continuously for 30 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC1) and engine PWB(YC2)
    Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser pressure release motor. Replace the fuser pressure release motor.
    Defective PWB. Replace the relay-L PWB or engine PWB.
  • Code: 2600
  • Description: PF drive motor 1 error (paper feeder 1) When the PF drive motor is driven, error signal is detected continuously for 2 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 1 and PF main PWB (YC6)
    Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF drive motor. Replace the PF drive motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2610
  • Description: PF drive motor 2 error (paper feeder 2) When the PF drive motor is driven, error signal is detected continuously for 2 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 2 and PF main PWB (YC6)
    Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF drive motor. Replace the PF drive motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2620
  • Description: PF drive motor 3 error (paper feeder 3) When the PF drive motor is driven, error signal is detected continuously for 2 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 3 and PF main PWB (YC6)
    Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF drive motor. Replace the PF drive motor 3.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2630
  • Description: PF drive motor 4 error (paper feeder 4) When the PF drive motor is driven, error signal is detected continuously for 2 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 4 and PF main PWB (YC6)
    Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF drive motor. Replace the PF drive motor 4.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 4000
  • Description: Polygon motor synchronization error The polygon motor is not stabilized within 20 s after driving starts.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor and engine PWB (YC15)
    Defective polygon motor. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4200
  • Description: BD steady-state error When the value of Register BDSET is 1 after setting Register BDSET as one and passing by BD1 cycle.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB(YC1) and engine PWB (YC16) APC PWB(YC2) and PD PWB(YC1)
    Defective PD PWB. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5100
  • Description: Chager current error When the current value measured at the time of potential adjustment is less than 20 uA.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Chager unit and high voltage PWB High voltage PWB (YC101) and engine PWB (YC19)
    Defective high voltage PWB. Replace the high voltage PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6000
  • Description: Broken fuser heater wire The detection temperature of fuser thermistor 2 is 100 °C/ 212°F or less after the fuser heater lamp has been turned on continuously for 30 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser heater and power source PWB (YC2) Fuser thermistor and Fuser thermistor connect PWB(YC1 and YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
    Deformed connector pin.
    Defective triac.
    Fuser thermostat triggered. Reinsert the fuser unit.
    Broken fuser heater wire. Reinsert the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6020
  • Description: Abnormally high fuser thermistor 2 temperature The detection temperature of fuser thermistor 2 is higher than 235°C/455°F. In a heater-off state, the detection temperature of fuser thermistor 2 is higher than 195°C/383°F after the detection temperature of fuser thermistor 2 was 155°C/311°F or less.
  • Remedy: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6030
  • Description: Broken fuser thermistor 2 wire A/D value of the fuser thermistor 2 exceeds 1019 bit continuously for 4 s during warming up.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
    Deformed connector pin.
    Defective triac.
    Defective fuser thermistor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6120
  • Description: Abnormally high fuser thermistor 1 temperature The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less.
  • Remedy: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6130
  • Description: Broken fuser thermistor 1 wire A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC1) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
    Deformed connector pin.
    Defective triac.
    Defective fuser thermistor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6400
  • Description: Zero-cross signal error While fuser heater control is performed, the zero-cross signal is not input within 2 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and engine PWB (YC1)
    Defective power source PWB or engine PWB. Replace the power source PWB or the engine PWB and check for correct operation.
  • Code: 7100
  • Description: Toner sensor error Sensor output value of 930 or more continuously for 5 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
    Defective toner sensor. Replace the developer unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7400
  • Description: Developer unit non-installing error Sensor output value of 31 or less continuously for 5 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
    Defective toner sensor. Replace the developer unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7410
  • Description: Drum unit type mismatch error The drum PWB EEPROM does not communicate normally. Absence of the drum unit is detected.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
    Defective toner sensor. Replace the drum unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7800
  • Description: Broken external thermistor wire The average of thermistor output value of 93 or less.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)
    Defective temperature sensor. Replace the operation PWB.
  • Code: 7810
  • Description: Short-circuited external thermistor wire The average of thermistor output value of 930 or more.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)
    Defective temperature sensor. Replace the operation PWB.
  • Code: 7900
  • Description: Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
    Defective drum unit. Replace the drum unit.
  • Code: F000
  • Description: Main PWB — operation PWB communication error
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB(YC1) and engine PWB (YC17)
    Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective operation PWB. Replace the operation PWB and check for correct operation.
  • Code: F000
  • Description: CF000 will be displayed if * notes progress is carried out for a definite period of time with a Welcome screen.The communication fault between Panel-Main boardsCommunication fault between Panel Core-Main Core Notes 2
  • Remedy: (1) Check the harness, and the connection state of a connector between Panel<=>Main boards, and perform an operation check. (2) Check contact of a DDR memory (extracting) and perform an operation check. If exchangeable, it will exchange and will perform an operation check. (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Main board and perform an operation check. (5) Exchange a PanelMain board and perform an operation check. (6) It will get, if USBLOG is obtainable, and contact service headquarters. 1. Panel <=> Main IF (Engine PWB Relay) Main PWB: YC2 Engine PWB: YC20,YC30 Panel PWB: YC1 2. DDR memory Main PWB: YS1
  • Code: F010
  • Description: Main PWB checksum error
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
  • Code: F020
  • Description: Main PWB RAM checksum error
  • Remedy: Defective main memory (RAM) in main PWB Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective expended memory (DIMM) Replace the expansion memory (DIMM). Also in the case of the capacity besides specification, it displays.
  • Code: F040
  • Description: Main PWB — print engine communication error
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: F050
  • Description: Print engine ROM checksum error
  • Remedy: Defective engine PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB.
  • Code: F15X
  • Description: Abnormality detecting in an authentication device control section
  • Remedy: (1) Check the harness between authentication device <=>Main boards, and the connection situation of a connector, and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. 1.Authentication device <=> Main IF Main PWB: YC6 Authentication device: IC card reader etc.
  • Code: F17X
  • Description: Abnormality detecting in a printer data control part
  • Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F18X
  • Description: Abnormality detecting in a Video control section
  • Remedy: (1) Check the harness between Engine<=>Main boards, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange an Engine board and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Get USBLOG and contact service headquarters.
  • Code: F1DX
  • Description: Abnormality detecting of the image memory Management Department
  • Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F21X, F22X, F23X
  • Description: Abnormality detecting in an image-processing part
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters.
  • Code: F24X
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters * F248 is the abnormalities of a printer process.In recurring by specific printer data, please give me cooperation at acquisition of capture data and USBLOG.
  • Code: F25X
  • Description: Abnormality detecting in a network management department
  • Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. * It may occur according to a visitor’s network environment
  • Code: F26X, F27X, F28X
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F29X, F2AX
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F2BX, F2CX, F2DX
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)
  • Code: F2EX, F2FX, F30X
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)
  • Code: F31X, F32X
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)
  • Code: F35X
  • Description: Abnormality detecting in the printing controlling Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F38X
  • Description: Abnormality detecting in the authentication authorized Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F3AX, F3BX, F3CX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F3DX, F3EX, F3FX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F40X, F41X, F42X
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F43X, F44X, F45X
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F46X
  • Description: Abnormality detecting of a printer rendering part
  • Remedy: (1) Exchange boards and perform an operation check. (2) the acquisition wish of USBLOG — carry out (Depending on the (2) case, it is print capture data acquisition)
  • Code: F47X
  • Description: Abnormality detecting of an image editing processing part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F4DX, F4EX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F4FX
  • Description: Abnormality detecting in the JOB Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F51X, F52X, F53X
  • Description: Abnormality detecting in a JOB execution part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F55X, F56X, F57X
  • Description: Abnormality detecting in a JOB execution part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F5FX
  • Description: Abnormality detecting in a service execution part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F62X
  • Description: Abnormality detecting in a service execution part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F63X
  • Description: Abnormality detecting in a device control section
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.


Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки
0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem.
Defective FAX control PWB.
0060 Control PWB mismatch
Unmatching engine and engine sub boards. Defective engine subboard
Control PWB
0070 FAX control PWB incompatible detection Error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
FAX control PWB (The FAX PWB installed will not be the one designed for the machine.
0100 Backup memory device error EEPROM (Control PWB)
0110 Backup memory data error EEPROM (Control PWB)
0120 MAC address data error
For data in which the MAC address is invalid.
EEPROM (Control PWB)
0130 Backup memory read/write error (main NAMD) Flash memory (Control PWB)
0140 Backup memory data error (main NAND) Flash memory (Control PWB)
0150 Backup memory read/write error (control PWB)
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
EEPROM (Control PWB)
0160 Backup memory data error (control PWB)
Reading data from EEPROM is abnormal.
EEPROM
0170 Billing counting error
The values on the main circuit PWB and on the engine do not match for any of charging counter, life counter, and scanner counter.
EEPROM. Control PWB
0180 Machine number mismatch
Machine number of control does not match.
Data damage of EEPROM.
0190 Backup memory device error (control PWB) Control PWB
0080 Image processing error
JAM010X is detected twice.
Control PWB.
0800 Image processing error
JAM010X is detected twice.
Control PWB.
0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB.
FAX software. FAX control PWB.
0420 Paper feeder communication error
Communication error between control PWB and optional paper feeder.
Improper installation paper feeder. Defective harness between control PWB (YC30) and paper feeder interface connector, or improper connector insertion. Defective control PWB. Defective harness between PF main PWB (YC5) and paper feeder interface connector, or improper connector insertion. Defective PF mainPWB.
0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB.
Defective fax software. Defective FAX control PWB.
0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
Defective control PWB. The battery is disconnected from the control PWB.
0870 FAX control PWB to control PWB high capacity data transfer problem
High-capacity data transfer between the FAX control PWB and the control PWB of the machine was not normally performed even if the data transfer was retried the specified times.
Improper installation FAX control PWB. Defective FAX control PWB or control PWB.
0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
Defective FAX control PWB.
0970 24 V power down detect
If a 24V power disconnection signal is observed and a 12V power disconnection signal is observed simultaneously for one second.
Connect right PWB. Control PWB
1010 Lift motor error (50/60 ppm model only)
After cassette 1 is inserted, lift sensor does not turn on within 10 s. This error is detected four times successively.
Bottom plate elevation mechanism in the cassette. Connector cable or poor contact in the connector. Drive transmission system of the lift motor. Lift motor. Connect right PWB. Control PWB.
1020 PF lift motor 1 error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively.
Bottom plate elevation mechanism in the cassette. Connector cable or poor contact in the connector. Drive transmission system of the PF lift motor. PF lift motor. PF main PWB.
1030 PF lift motor 2 error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively.
Dottom plate elevation mechanism in the cassette. Connector cable or poor contact in the connector. Drive transmission system of the PF lift motor. PF lift motor. PF main PWB.
1040 PF lift motor 3 error (paper feeder)
After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively.
Bottom plate elevation mechanism in the cassette. Connector cable or poor contact in the connector. Drive transmission system of the PF lift motor. PF lift motor. PF main PWB.
1050 PF lift motor 4 error (paper feeder)
After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively.
Bottom plate elevation mechanism in the cassette. Connector cable or poor contact in the connector. Drive transmission system of the PF lift motor. PF lift motor. PF main PWB.
1800 Paper feeder 1 communication error
A communication error is detected 10 times in succession.
Paper feeder. Connector cable or poor contact in the connector. PF main PWB. Control PWB.
1810 Paper feeder 2 communication error
A communication error from paper feeder is detected 10 times in succession.
Paper feeder. PF main PWB. Control PWB.
1820 Paper feeder 3 communication error
A communication error from paper feeder is detected 10 times in succession.
Paper feeder. PF main PWB. Control PWB
1830 Paper feeder 4 communication error
A communication error from paper feeder is detected 10 times in succession.
Paper feeder. PF main PWB. Control PWB
1900 Paper feeder 1 EEPROM error
When writing the data, read and write data does not match 4 times in succession.
PF main PWB (EEPROM)
1910 Paper feeder 2 EEPROM error
When writing the data, read and write data does not match 4 times in succession.
PF main PWB (EEPROM)
1920 Paper feeder 3 EEPROM error
When writing the data, read and write data does not match 4 times in succession.
PF main PWB (EEPROM)
1930 Paper feeder 4 EEPROM error
When writing the data, read and write data does not match 4 times in succession.
PF main PWB (EEPROM)
2000 Main motor startup error
Main motor is not stabilized within 2 s since the motor is activated.
Main motor. Connect right PWB. Control PWB
2010 Main motor steady-state error
After main motor is stabilized, the ready signal is not ready for 2 s continuously.
Main motor. Connect right PWB. Control PWB.
2200 Drum motor drive error (50/60 ppm model only)
The drum motor is not stabilized within 2 s after driving starts.
Connector cable or poor contact in the connector. Drive transmission system of the drum motor. Drum motor. Connect right PWB. Control PWB.
2210 Drum motor steady-state error (50/60 ppm model only)
Stable OFF is detected for 2 s continuously after drum motor stabilized.
Connector cable or poor contact in the connector. Drive transmission system of the drum motor. Drum motor. Connect right PWB. Control PWB.
2330 Envelope motor error (Over-current) (50/60 ppm model only)
The over-current detection signal of the motor is detected continuously twenty times.
Connector cable or poor contact in the connector. Drive transmission system of the envelope motor. Envelope motor. Connect left PWB. Control PWB.
2340 Envelope motor error (Timeout) (50/60 ppm model only)
The position detection sensor is not detected continuously for 30 s.
Connector cable or poor contact in the connector. Drive transmission system of the envelope motor. Envelope motor. Connect left PWB. Control PWB.
2600 PF drive motor 1 error (paper feeder 1)
When the PF drive motor is driven, error signal is detected continuously for 2 s.
Connector cable or poor contact in the connector. Drive transmission system of the PF drive motor. DPF drive motor. DPF main PWB.
2610 PF drive motor 2 error (paper feeder 2)
When the PF drive motor is driven, error signal is detected continuously for 2 s.
Connector cable or poor contact in the connector. Drive transmission system of the PF drive motor. PF drive motor. PF main PWB.
2620 PF drive motor 3 error (paper feeder 3)
When the PF drive motor is driven, error signal is detected continuously for 2 s
Connector cable or poor contact in the connector. Drive transmission system of the PF drive motor. PF drive motor. PF main PWB.
2630 PF drive motor 4 error (paper feeder 4)
When the PF drive motor is driven, error signal is detected continuously for 2 s
Connector cable or poor contact in the connector. Drive transmission system of the PF drive motor. PF drive motor. PF main PWB.
3100 Scanner carriage error
The home position is not correct when the power is turned on, at the end of a reading process of the table and document processor.
Image scanner motor. Home position sensor. CCD PWB. Control PWB.
3200 Exposure lamp error
When a lamp is made to turn on one side at a time, the white standard data at the time of an initial is lower than a rated value.
LED PWB. CCD PWB. Control PWB.
3500 Communication error between scanner and ASIC
An error code is detected.
CCD PWB. Control PWB.
4000 Polygon motor steady-state error
After Polygon motor is stabilized, the ready signal is at the H level for 20 s continuously.
Polygon motor (LSU). Control PWB.
4200 BD steady-state error
The BD signal is not detected.
PD PWB (LSU). Control PWB.
5100 Chager current error When the current value measured at the time of potential adjustment is less than 20 mcA. The error of the charge current before toner installation. The error of the charge current before printing. Connector cable or poor contact in the connector. High voltage PWB. Control PWB.
6000 Broken fuser heater wire (Center)
(50/60 ppm model) Fuser thermistor 2 detects a temperature less than 100°C/ 212°F continuously for 30 s after a warm-up start. (40 ppm model) Fuser thermistor 1 detects a temperature less than 100°C/ 212°F continuously for 30 s after a warm-up start.
Fuser unit. Fuser thermistor connect PWB. Control PWB. Power source PWB. Fuser heater.
6020 Abnormally high fuser thermistor 2 temperature (Center)
(50/60 ppm model only) Fuser thermistor 2 detects a temperature higher than 235°C/455°F. In a heater-off state, the detection temperature of fuser thermistor 2 is higher than 195°C/383°F after the detection temperature of fuser thermistor 2 was 155°C/311°F or less.
Fuser unit. Fuser thermistor connect PWB. Control PWB.
6030 Broken fuser thermistor 2 wire (Center)
(50/60 ppm model only) Input from fuser thermistor 2 is 1019 or more (A/D value) continuously for 4 s.
Fuser unit. Fuser thermistor connect PWB. Control PWB. Fuser thermistor 2. Fuser thermostat (triggered). Power source PWB
6120 Abnormally high fuser thermistor 1 temperature
(50/60 ppm model) The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. (40 ppm model) The detection temperature of fuser thermistor 1 is higher than 250°C/482°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 170°C/338°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less.
Connector pin. Triac. Fuser thermistor. Contrl PWB.
6130 Broken fuser thermistor 1 wire (50/60 ppm model only)
A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up.
Connector cable or poor contact in the connector. Connector pin. Triac. Fuser thermistor. Fuser thermistor connect PWB. Control PWB.
6400 Zero-cross signal error
While fuser heater ON/OFF control is performed, the zerocross signal is not input within 2 s.
Fuser unit. Power source PWB. Connect right PWB. Control PWB.
7000 Toner motor error
During driving the toner motor, an over-current detection signal is detected at intervals of 10 ms as for 300 accumulation.
Connector cable or poor contact in the connector. Drum unit. Connect left PWB. Control PWB.
7100 Toner sensor error
Sensor output value of 930 or more continuously for 5 s.
Toner sensor. Toner motor. Connect left PWB. Control PWB.
7400 Developer unit non-installing error
Sensor output value of 31 or less continuously for 5 s.
Connector cable or poor contact in the connector. Toner sensor. Connect left PWB. Control PWB.
7410 Drum unit type mismatch error
The drum PWB EEPROM does not communicate normally. Absence of the drum unit is detected.
Connector cable or poor contact in the connector. Toner sensor. Connect left PWB. Control PWB.
7800 Broken temperature sensor wire
Input from temperature sensor is 1019 or more continuously for 160 ms. Input from temperature sensor is 930 or more continuously for 5 s.
Temperature sensor. Control PWB.
7810 Short-circuited temperature sensor wire
Input from temperature sensor is 31 or less continuously for 5 s.
Temperature sensor. Control PWB.
7900 Drum EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
DR PWB. Connect left PWB. Control PWB.
F000 Communication error between Control PWB and Operation PWB Control PWB. Operation PWB.
F010 Control PWB checksum error Control PWB.
F020 Control PWB RAM check sum error Main memory (RAM).
F040 Communication error between Controller and Print engine Control PWB.
F041 Communication error between Controller and Scan engine Control PWB.
F050 Print engine ROM checksum error Control PWB.
F051 Scan engine ROM checksum error Control PWB.

Содержание

  1. Причины и типы горящей кнопки «Внимание» на принтере Kyocera
  2. Ошибки картриджей
  3. Код C7990
  4. Замятие бумаги
  5. Другие неисправности
  6. Сброс ошибок у принтеров Kyocera своими руками

Причины и типы горящей кнопки «Внимание» на принтере Kyocera

Для начала необходимо разобраться, какие варианты свечения красной кнопки на принтере Kyocera существуют. В большинстве случаев именно определение характера свечения позволяет устранить проблему, не делая ничего лишнего. Каждый из этих типов связан с конкретной природой проблемы, которую мы рассмотрим ниже.

Проверка индикатора мерцания для решения проблемы с кнопкой

  1. Медленное мигание лампочки. Если свет тускнеет, а затем ярко вспыхивает и медленно меняет яркость, это может быть одной из двух проблем печати. Первый вызван тем, что закончилась бумага, которую следует проверить и при необходимости вставить заново. Если бумага уже вставлена, но принтер ее не видит, попробуйте слегка отрегулировать ее и отрегулировать ручки, затянув или ослабив их. Вторая причина заключается в том, что тонер в картридже заканчивается, и чтобы проверить это, просто визуально проверьте качество печати готового документа и вспомните, когда принтер заправлялся в последний раз.
  2. Быстрое мигание света. Иногда свет имеет другой коэффициент горения, довольно часто мигая. Это может означать, что был обнаружен неоригинальный картридж, не совместимый с данным устройством. Другой причиной этого явления является переполнение памяти принтера, вызванное попыткой распечатать слишком большой документ. Реже быстрое мигание вызвано перегруженным или засоренным лотком для бумаги, поэтому мы рекомендуем немедленно проверить это и при необходимости устранить неисправность.
  3. Непрерывное мигание индикаторной лампочки. Если возникают ошибки печати и кнопка горит постоянно, стоит проверить, закрыта ли крышка принтера и есть ли тонер в кассете. Вы можете устранить эти неисправности самостоятельно, поэтому трудностей возникнуть не должно. Более редкой и серьезной проблемой является выход из строя барабана формирования изображения. В таких случаях следует обратиться в сервисный центр для дальнейшей диагностики и ремонта.

Теперь, когда вы знаете, какой мигающий рисунок отвечает за те или иные проблемы, вы сможете провести диагностику устройства и понять, какие действия необходимо предпринять. Тем, кто недавно заправил чернильный картридж и столкнулся с этой проблемой, следует перезагрузить принтер, как описано ниже. Всем, кому не удалось самостоятельно устранить ошибку, рекомендуется выполнить следующие шаги, а затем перейти к последнему совету, если и он окажется безуспешным.

Ошибки картриджей

Все современные принтеры страдают от ошибок картриджей. В большинстве случаев они возникают после отгрузки устройства. Решение заключается в извлечении и повторной установке картриджа. Сделать это можно следующим образом (на примере многофункционального устройства Kyocera FS-1040):

  • Выключите принтер.
  • На передней панели принтера находится откидная крышка. Откройте откидную крышку.
  • Под откидной крышкой с левой стороны находится картридж. Извлеките картридж.
  • Чтобы подстраховаться, проверьте переднюю часть картриджа. Если на контактах есть грязь, удалите ее мягкой безворсовой тканью. Для засохших чернил смочите салфетку в воде и протрите ею контакты.
  • Замените чернильный картридж, плотно задвинув его до щелчка.
  • Включите принтер и подождите около 5-10 секунд, пока картридж инициализируется.

Если проблема была связана с картриджем, эта процедура должна помочь ее решить.

Код C7990

Этот номер ошибки в таких моделях, как FS 1020MFP, указывает на то, что бункер для тонера переполнен.

Ошибка C7990

Ошибка C7990

Возможны три причины ошибки C7990:

-плата PWB неисправна;
-Датчик чернил неисправен;
Неисправен блок барабана; — Картридж переполнен — Рекомендуется заменить блок барабана.

Узел барабана изображения

Блок барабана формирования изображения

В первых двух случаях обратитесь в сервисный центр.

В третьем случае появляется код C7990, если срок службы барабана изображения не закончился, барабан изображения можно очистить от чернил. Процедура выполняется следующим образом:

1.Откройте переднюю крышку и извлеките блок проявителя.
2.Извлеките барабан с изображением.
3.Осторожно откройте крышку резервуара и удалите чернила.
4.Соберите машину в обратном порядке.

Как видите, ошибку C7990 в принтере Kyocera легко устранить самостоятельно, и к специалисту нужно обращаться только в том случае, если платы действительно неисправны.

Основные ошибки в принтерах Kyocera

Замятие бумаги

Застревание бумаги внутри принтера — распространенная проблема принтеров. Устройства Kyocera не являются исключением. Механизм подачи бумаги состоит из нескольких вращающихся роликов. Если любой из них застрянет, печать не будет выполнена. Если произошло замятие бумаги, на передней панели принтера также появится соответствующее сообщение.

В самых оптимистичных случаях нет необходимости разбирать принтер для извлечения бумаги. Чаще всего он заклинивает прямо на входе. Однако если замятие бумаги произошло внутри принтера, его необходимо удалить.

Другие неисправности

Также могут возникнуть следующие коды:

-C-F040. Выключите и снова включите принтер, нажав кнопку питания.
-J-0511 Код указывает на замятие бумаги под задней крышкой. В инструкциях описано, как удалить бумагу в соответствующем разделе.
-PF. Принтер показывает, что листы были добавлены во входной лоток.

Основные ошибки принтера Kyocera

Как видите, японские принтеры Kyocera редко ломаются. Чаще всего ошибки возникают из-за неправильного или невнимательного обращения. Вы можете починить их самостоятельно, но если вы не уверены, лучше обратиться к профессионалу.

Сброс ошибок у принтеров Kyocera своими руками

Сброс ошибок на принтерах Kyocera следует понимать как набор шагов, которые потенциально может выполнить опытный пользователь для восстановления работоспособности печатающих устройств, не прибегая к услугам сервиса.

Ошибка #

Причина

Решение

E-0001

В принтер был установлен совместимый картридж или поврежден чип расходного материала. Эта проблема может быть решена несколькими способами:

1. установка оригинального картриджа;

2. замена неисправного чипа;

3. перепрошивка принтера — после этого любой картридж может быть установлен в принтер неограниченное количество раз;

4. сброс ошибки — Нажмите кнопки «Режим» и «Сброс» на несколько секунд.

E-0002

Регион используемого картриджа не соответствует принтеру. Эта проблема может быть решена несколькими способами:

1. установите правильный картридж для региона принтера;

2. Замените микросхему;

3) Обновите микропрограмму принтера.

E-0003

Память в принтере заполнена. Распечатайте документы, которые уже были отсканированы, или сбросьте операцию с помощью соответствующей кнопки.

E-0007

Тонер-картридж закончился. Замените новый оригинальный тонер-картридж, совместимый тонер-картридж или перезарядите картридж.

E-0008

Одна из крышек принтера не закрыта. Закройте переднюю и заднюю крышки принтера, звучно щелкнув.

E-0009

Лоток для печати заполнен. Извлеките отпечатанные листы бумаги, затем нажмите кнопку Старт, чтобы возобновить печать.

E-0012

Память принтера заполнена. Уменьшите разрешение печати до 600 точек на дюйм.

E-0014

Установлен размер бумаги, который не поддерживается принтером. Замените бумагу на совместимую по размеру.

Иногда функциональность принтера может быть ограничена на уровне программного обеспечения.

Для расширения диапазона размеров рекомендуется обновить программное обеспечение принтера.

E-0015

1 Принтер не имеет источника питания.

2. сетевой кабель не подключен.

3. на персональном компьютере отсутствует драйвер.

Проверьте целостность сетевого кабеля.

Включите принтер.

При необходимости установите драйвер.

E-0018

Выбранный файл отсутствует в очереди печати. Сбросьте операцию, нажав кнопку «Сброс». Затем выберите новый файл и продолжите печать.

E-0019

Формат печати не поддерживается принтером. Сбросьте действие, нажав кнопку «Сброс».

J-0511

Бумага замята. Осторожно извлеките оставшуюся бумагу из корпуса принтера.

ПФ

Во входном лотке нет бумаги. Вставьте бумагу во входной лоток и возобновите печать, нажав кнопку Старт.

Источники

  • https://Lumpics.ru/kyocera-printer-does-not-print-attention-button-is-on/
  • https://ru.NoDevice.com/articles/printers/does-not-print-a-kyocera-printer
  • https://www.dvenashka.ru/2021/11/kody-oshibok-printerov-kyocera-i-ih-sbros.html
  • https://computermaker.info/ecosys-fs-1020mfp-oshibka-e7.html
  • http://printergid.ru/neispravnosti/oshibki-kyocera
  • https://moscowtoner.ru/kody-oshibok-u-printerov-kyocera/

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