Код ошибки 0x8013153b

Some users have been reporting seeing the 0x8013153B error code whenever they try to open up the Microsoft Store. Looking at the hex code, the error can be translated into “The operation has been canceled”. The same error code is reported on Xbox consoles and certain Windows Phone models.

What causes the 0x8013153B error

After investigating the issue, it seems like the error can be caused by multiple factors. To make it easier, here’s a list of potential culprits that will trigger the 0x8013153B error:

• Internal Server Problem – Most of the time, when the store refuses to open with the 0x8013153B error, it’s signaling an internal server problem that has nothing to do with your machine. There have been occurrences in the past where the Microsoft Store crashed with the 0x8013153B error on all platforms (Windows, Windows Phone, and Xbox) for a full day.
• Corrupted Windows Store cache folder – There are instances where the 0x8013153B error was proven to be caused by internal corruption. As is turns out, the cache folder associated with Microsoft Store might trigger this particular issue if it becomes corrupted.
• Microsoft Store is configured to sideload apps – If the Microsoft Store is allowed to Sideload apps, the 0x8013153B error might occur because you have recently installed an application from a source that is less than legit.
• Windows phone bug – If you’re using a Windows Phone, you might be seeing this error due to a bug that is quite frequent on Microsoft Lumia models. Follow Method 4 for steps on getting around it.

How to fix the Error 0x8013153B

If you’re currently greeted by the 0x8013153B error whenever you try to open the Microsoft Store, this article will give you a list with the most efficient troubleshooting guides. Below you have a collection of methods that users in a similar situation have used in order to resolve the issue.

For the best results, follow the methods below in their order until you find a fix that is effective in your particular situation. If you’re encountering the issue on a Windows phone, jump straight to Method 5.

Checking if Microsoft Store is down

Before you start burning through the potential fixes below, it’s important to make sure that the issue is not server-side. Since the 0x8013153B error is primarily caused by a Microsoft problem that has nothing to do with the end client, we recommend that you verify the status of the Microsoft Store.

You can also verify if the Microsoft Store is working from a different device, but the better approach is to use a status check website like Is It Down or Outage. Another effective tactic is to follow the last posts on their Twitter account since they use it to announce repair sessions and outage times.

If you took the time to make the verifications and determined that the issue is caused by your computer, start following the methods below to resolve the 0x8013153B error.

Method 1: Using the Microsoft Store apps troubleshooter

If you want to take the easy route, you can’t go any simpler than to use the built-in Microsoft Store troubleshooter. This utility will scan your Microsoft Store application for any inconsistencies and apply appropriate repair strategies if the right scenario is met.

Some of the methods below are incorporated in the built-in troubleshooter so don’t skip this method if you’re looking to save time. Here’s a quick guide on how to run the Microsoft Store apps troubleshooter:

1. Press Windows key + R to open up a Run box. Next, type “ms-settings:troubleshoot” and press Enter to open the Troubleshooting tab of the Settings app.
   
2. In the Troubleshoot tab, scroll down to Find and fix other problems, click on Windows Store Apps and then click on Run the troubleshooter.
   
3. Wait until the initial scan is complete, then click on Apply this fix if any repair strategy is suggested.
4. Once the fix is applied, reboot your computer and see if the issue is resolved at the next startup. If you’re still struggling with the same error, continue with the next methods below.

Method 2: Resetting the Windows Store Cache

One of the first things that you should try if you’re dealing with the  0x8013153B error code is to reset the Windows Store cache folder to its original settings. If the application is failing due to underlying corruptions, this procedure will eliminate the bad files and restore the Windows Store app to its previous functionality.

Here’s a quick guide on how to reset the cache of the Windows Store app:

1. Press Windows key + R to open up a new Run window. Next, type “WSreset.exe” in the run box and press Enter to execute the command.
   
2. In the next several moments, you should see a black Command Prompt screen (until Windows manages to clear the cache of the Windows Store).
3. Depending on your Windows version, Windows Store will either start automatically or you’ll get a confirmation message saying “The cache for the Store was cleared. You can now browse the Store for apps.”. If the problem resulted from corruption present in the cache folder, the issue should now be fixed.

If you’re still seeing the 0x8013153B error code when you try to start Windows Store, continue down with the next steps below.

Method 3: Deleting the temp folder

Other users have managed to resolve the issue by deleting the contents of the temp folder and rebooting their machine. If Windows Store crashes due to a recently downloaded file that is not stored in the cache folder, this should be effective in solving the problem.

Follow the guide below to delete the temp folder in order to solve the 0x8013153B error:

1. Open File Explorer and navigate to C:Windowstemp and choose Yes at the UAC (User Account Control) prompt.
2. Select everything inside the temp folder, right-click on an item and choose to Delete to get rid of every temporary file.
   
3. Once the temp folder has been cleared, restart your computer and see if the issue has been resolved at the next startup.

If the issue is still not resolved, move down to the next method below.

Method 4: Enabling Microsoft Store Apps from the From Developers tab

If started getting the 0x8013153B error soon after you sideloaded a Microsoft Store app from outside the trusted zone, you might want to eliminate any apps that are not verified by Microsoft and see if the issue is resolved.

Thankfully, Microsoft included an option that allows the Store app to start with or without sideloaded apps. Some users have discovered that visiting the For developers tab inside the Settings menu them to resolve the 0x8013153B error. Here’s a quick guide on how to do this:

1. Press Windows key + R to open up a Run window. Then, type “ms-settings:windowsupdate” and hit Enter to open the Windows Update tab of the Settings app.
   
2. Next, use the left-hand tab to click on For developers.
3. Under Use developer features, click on Microsoft Store apps to prevent the store from sideloading apps.
   
4. Close the Settings app and reboot your computer.
5. At the next startup, open again Microsoft Store and see if the 0x8013153B error has been eliminated.

If you’re still prevented to open the Microsoft Store by the 0x8013153B error, continue down with Method 5.

Method 5: Turning Airplane Mode on while the page is loading 

The Windows Phone OS is far from perfect and this certainly contributed to its demise. Most Lumia models are plagued by the same problem – occasionally, Windows Store will refuse to open with the  0x8013153B error even when it’s functioning properly on other platforms. If you’re encountering this issue on a Windows 10 Phone model, you’ll need to occasionally jump through additional hoops in order to fix the 0x8013153B error.

Update: Some users have confirmed that this method can be recreated and actually works on PCs running on Windows 10.

Some users have discovered that closing the tab of Windows Store while it’s loading and enabling Airplane Mode will eventually get the Windows Store to open. Here’s a quick guide on how to do this:

1. Open Microsoft Store.
2. While the Microsoft tab is loading, close it’s tab.
3. Go to your phone’s settings (or use a shortcut) and enable Airplane mode.
4. Return to Microsoft Store and make it load again, then close the tab once more.
5. Disable Airplane mode and return to the Microsoft Store app.
6. This time it should load properly without the 0x8013153B error.

If you’re still seeing the 0x8013153B error when opening the store, move down to the next method below.

Method 6: Re-registering Microsoft Store from an elevated Powershell window

If none of the methods above have been effective, you might have better luck by going the manual route and using a Powershell command that registers the Microsoft Store app again and disables Development Mode.

Some users have reported that this procedure has been effective in allowing them to open the Store without the 0x8013153B error. Here’s a quick guide on how to do this:

1. Press Windows key + R to open up a Run window. Then, type “powershell“, press Ctrl + Shift + Enter and click Yes at the UAC prompt to open an elevated Powershell prompt.
   
2. In the elevated Powershell window, paste the following command and press Enter to run it:

   AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

3. Wait until the command is processed. Depending on how many apps you have installed, this might take a while. Once the process is complete, open Windows Store again if it’s not opened automatically. You should no longer see the 0x8013153B error.

Question

Issue: How to fix error code 0x8013153B in Microsoft Store?

I have encountered a problem when trying to open Microsoft Store. The application displayed error code 0x8013153B with and offered to refresh the page or try again later. I tried to restart my computer. Although, it didn’t help. Could you please provide instructions on how to fix 0x8013153B error when opening Microsoft Store? Thanks in advance!

Solved Answer

0x8013153B is an error code which might appear when trying to open Microsoft store^[1] on the Windows computer, Xbox or a smartphone. This Microsoft error can be translated to “The operation has been canceled” and display the message asking to try again later or refresh the page.

According to the analysis, our experts have discovered multiple causes of 0x8013153B error on specific devices. The first culprit of the issue might not even be related to your computer or other machines as 0x8013153B Microsoft store error may be related to internal server problems.

Researchers note that there have been cases when users were not able to open Microsoft Store with 0x8013153B error code for the full day as the inbuilt application merely crashed or has been under the maintenance. As a result, there is nothing more you can do to fix 0x8013153B error rather than wait for it to be repaired by the technicians.

Error code 0x8013153B can be translated to «The operation has been cancelled.» message and appear when trying to open Microsoft Store.

However, 0x8013153B Windows store error might also appear corrupted cache^[2] folder — if this is the case, you should execute specific commands to reset Windows Store. Otherwise, 0x8013153B error may arise due to the installation of applications from less than reliable sources.

Luckily, we have prepared instructions showing how to fix error code 0x8013153B when opening Microsoft Store. They are designed to help you eliminate related problems despite what is the culprit. Note that you can also find guidelines for your smartphone devices to get rid of 0x8013153B error.

Before you try to fix 0x8013153B error, we recommend you to make sure that this issue is not related to the internal server problems. You can do that by visiting the official Microsoft website for notifications or following them on Twitter. Usually, IT specialists notify users about all arisen issues.

Furthermore, our security experts suggest you scan your device with a professional system optimization tool to detect and eliminate potentially unwanted programs (PUPs)^[3] that might interfere with the inbuilt Microsoft store application. For that, our top choice is ReimageMac Washing Machine X9.

This video contains information about solving this error:

Method 1. Troubleshoot Microsoft Store applications

1. Click Windows key + R and type ms-settings:troubleshoot;
2. Open Troubleshoot tab and search for Find and Fix Other Problems;
   

   You can use Windows App troubleshooter to get rid of 0x8013153B error.

3. Select Windows Store Apps and press Run the Troubleshooter.
4. Once the scan is over, click Apply this fix;
5. Restart your computer.

Method 2. Reset corrupted Windows Store Cache

1. Press Windows key + R and submit WSreset.exe;
2. Once the command is executed, Windows store should restart automatically, or you will receive “The cache for the Store was cleared. You can now browse the Store for apps.” message.
3. Try opening Microsoft Store to check if 0x8013153B error persists.

Method 3. Delete files in the temp folder

1. Navigate to C:\Windows\temp and click Yes on the User Account Control (UAC) pop-up window;
   

   In order to get rid of 0x8013153B error, you should clear the temp folder on your computer.

2. Select all files in the folder and get rid of them by right-clicking and selecting Delete;
3. Reboot your computer.

Method 4. Use Developers tab to enable Microsoft Store Apps

1. Click Windows key + R and type ms-settings:windowsupdate;
   

   You can enable Microsoft Store Apps from the developers tab and fix 0x8013153B error.

2. On the left pane select For Developers and tick Microsoft Store Apps checkmark;
3. Close the window and restart your PC.

Method 5. Execute PowerShell commands to re-register Microsoft Store

1. Click Windows key + R and submit powershell;
   

   Specific commands executed in the Powershell might help you eliminate issues related to 0x8013153B Microsoft Store error.

2. Press Ctrl + Shift + Enter and click Yes in UAC pop-up window;
3. Copy and paste the following command by clicking Enter afterward:
   AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
4. Restart your computer.

BONUS: Enter Airplane mode to fix 0x8013153B error on smartphones

1. Open Microsoft Store and let it start loading;
2. Exit the app and turn on Airplane mode;
3. Open the application once again and let it load again;
4. Exit Microsoft Store and turn off Airplane mode;
5. Re-enter the application.

Repair your Errors automatically

ugetfix.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don’t want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow: