Error 1714 the older version

Симптомы Ошибка 1714 — Старая версия [название продукта] не может быть удалена

Ошибки времени выполнения происходят без предупреждения. Сообщение об ошибке может появиться на экране при любом запуске %программы%. Фактически, сообщение об ошибке или другое диалоговое окно может появляться снова и снова, если не принять меры на ранней стадии.

Возможны случаи удаления файлов или появления новых файлов. Хотя этот симптом в основном связан с заражением вирусом, его можно отнести к симптомам ошибки времени выполнения, поскольку заражение вирусом является одной из причин ошибки времени выполнения. Пользователь также может столкнуться с внезапным падением скорости интернет-соединения, но, опять же, это не всегда так.

(Только для примера)

Причины Старая версия [название продукта] не может быть удалена — Ошибка 1714

При разработке программного обеспечения программисты составляют код, предвидя возникновение ошибок. Однако идеальных проектов не бывает, поскольку ошибки можно ожидать даже при самом лучшем дизайне программы. Глюки могут произойти во время выполнения программы, если определенная ошибка не была обнаружена и устранена во время проектирования и тестирования.

Ошибки во время выполнения обычно вызваны несовместимостью программ, запущенных в одно и то же время. Они также могут возникать из-за проблем с памятью, плохого графического драйвера или заражения вирусом. Каким бы ни был случай, проблему необходимо решить немедленно, чтобы избежать дальнейших проблем. Ниже приведены способы устранения ошибки.

Методы исправления

Ошибки времени выполнения могут быть раздражающими и постоянными, но это не совсем безнадежно, существует возможность ремонта. Вот способы сделать это.

Если метод ремонта вам подошел, пожалуйста, нажмите кнопку upvote слева от ответа, это позволит другим пользователям узнать, какой метод ремонта на данный момент работает лучше всего.

Обратите внимание: ни ErrorVault.com, ни его авторы не несут ответственности за результаты действий, предпринятых при использовании любого из методов ремонта, перечисленных на этой странице — вы выполняете эти шаги на свой страх и риск.

Hello,

I experience an issue I cannot fix. While installation Visual Studio 2017 Community, the installation failed due to the Visual C++ 2017 redistributable
(x64) package failing to install. Mentioned reason is because failure when uninstalling previous version of Visual C++ 2015 Redistributable (x64) 14.0.24215.

I, of course, experience the same issue while trying to install the “Microsoft Visual C++ 2017 x64 Minimum Runtime — 14.10.25017” package
directly. During the installation process I am requested to locate a missing file: vc_runtimeMinimum_x64.msi that is supposed to be located there: C:ProgramDataPackage Cache{A1C31BA5-5438-3A07-9EEE-A5FB2D0FDE36}v14.0.23506packagesvcRuntimeMinimum_amd64.

I can confirm indeed that this path does not exist on my computer.

The installation fails with:

ERROR 1714.The older version of Microsoft Visual C++ 2017 x64 Minimum Runtime — 14.10.25017 cannot be removed. Contact your technical
support group.

And then with:

0x80070643 — Fatal error during installation.

Has somebody already experienced and fix this kind of issue? What would you recommend doing?

Here after are the logs of the installer:

[2744:0494][2017-06-05T12:01:54]i001: Burn v3.7.3813.0, Windows v10.0 (Build 15063: Service Pack 0), path: D:Usersmy_usernameDownloadsvc_redist.x64.exe, cmdline: »
[2744:0494][2017-06-05T12:01:55]i000: Setting string variable ‘WixBundleLog’ to value ‘c:Tempdd_vcredist_amd64_20170605120155.log’
[2744:0494][2017-06-05T12:01:55]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘D:Usersmy_usernameDownloadsvc_redist.x64.exe’
[2744:0494][2017-06-05T12:01:55]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘D:Usersmy_usernameDownloads’
[2744:0494][2017-06-05T12:01:55]i000: Setting string variable ‘WixBundleName’ to value ‘Microsoft Visual C++ 2017 Redistributable (x64) — 14.10.25017’
[2744:0494][2017-06-05T12:01:55]i100: Detect begin, 10 packages
[2744:0494][2017-06-05T12:01:55]i000: Setting version variable ‘windows_uCRT_DetectKey’ to value ‘10.0.15063.0’
[2744:0494][2017-06-05T12:01:55]i000: Setting numeric variable ‘windows_uCRT_DetectKeyExists’ to value 1
[2744:0494][2017-06-05T12:01:55]i103: Detected related package: {A1C31BA5-5438-3A07-9EEE-A5FB2D0FDE36}, scope: PerMachine, version: 14.0.23506.0, language: 0 operation: MajorUpgrade
[2744:0494][2017-06-05T12:01:55]i103: Detected related package: {B0B194F8-E0CE-33FE-AA11-636428A4B73D}, scope: PerMachine, version: 14.0.23506.0, language: 0 operation: MajorUpgrade
[2744:0494][2017-06-05T12:01:55]i052: Condition ‘(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[2744:0494][2017-06-05T12:01:55]i052: Condition ‘(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[2744:0494][2017-06-05T12:01:55]i052: Condition ‘(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[2744:0494][2017-06-05T12:01:55]i052: Condition ‘(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[2744:0494][2017-06-05T12:01:55]i052: Condition ‘(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[2744:0494][2017-06-05T12:01:55]i052: Condition ‘(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[2744:0494][2017-06-05T12:01:55]i052: Condition ‘(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[2744:0494][2017-06-05T12:01:55]i052: Condition ‘(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[2744:0494][2017-06-05T12:01:55]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: Complete
[2744:0494][2017-06-05T12:01:55]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: Complete
[2744:0494][2017-06-05T12:01:55]i101: Detected package: Windows81_x86, state: Absent, cached: None
[2744:0494][2017-06-05T12:01:55]i101: Detected package: Windows81_x64, state: Absent, cached: None
[2744:0494][2017-06-05T12:01:55]i101: Detected package: Windows8_x86, state: Absent, cached: None
[2744:0494][2017-06-05T12:01:55]i101: Detected package: Windows8_x64, state: Absent, cached: None
[2744:0494][2017-06-05T12:01:55]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[2744:0494][2017-06-05T12:01:55]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
[2744:0494][2017-06-05T12:01:55]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[2744:0494][2017-06-05T12:01:55]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[2744:0494][2017-06-05T12:01:55]i052: Condition ‘VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)’ evaluates to true.
[2744:0494][2017-06-05T12:01:55]i199: Detect complete, result: 0x0
[2744:0494][2017-06-05T12:01:58]i200: Plan begin, 10 packages, action: Install
[2744:0494][2017-06-05T12:01:58]i052: Condition ‘(VersionNT64)’ evaluates to true.
[2744:0494][2017-06-05T12:01:58]i000: Setting string variable ‘WixBundleRollbackLog_vcRuntimeMinimum_x64’ to value ‘c:Tempdd_vcredist_amd64_20170605120155_000_vcRuntimeMinimum_x64_rollback.log’
[2744:0494][2017-06-05T12:01:58]i000: Setting string variable ‘WixBundleLog_vcRuntimeMinimum_x64’ to value ‘c:Tempdd_vcredist_amd64_20170605120155_000_vcRuntimeMinimum_x64.log’
[2744:0494][2017-06-05T12:01:58]i052: Condition ‘(VersionNT64)’ evaluates to true.
[2744:0494][2017-06-05T12:01:58]i000: Setting string variable ‘WixBundleRollbackLog_vcRuntimeAdditional_x64’ to value ‘c:Tempdd_vcredist_amd64_20170605120155_001_vcRuntimeAdditional_x64_rollback.log’
[2744:0494][2017-06-05T12:01:58]i000: Setting string variable ‘WixBundleLog_vcRuntimeAdditional_x64’ to value ‘c:Tempdd_vcredist_amd64_20170605120155_001_vcRuntimeAdditional_x64.log’
[2744:0494][2017-06-05T12:01:58]i052: Condition ‘VersionNT = v6.3 AND NOT VersionNT64’ evaluates to false.
[2744:0494][2017-06-05T12:01:58]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
[2744:0494][2017-06-05T12:01:58]i052: Condition ‘VersionNT = v6.3 AND VersionNT64’ evaluates to false.
[2744:0494][2017-06-05T12:01:58]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
[2744:0494][2017-06-05T12:01:58]i052: Condition ‘VersionNT = v6.2 AND NOT VersionNT64’ evaluates to false.
[2744:0494][2017-06-05T12:01:58]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
[2744:0494][2017-06-05T12:01:58]i052: Condition ‘VersionNT = v6.2 AND VersionNT64’ evaluates to false.
[2744:0494][2017-06-05T12:01:58]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
[2744:0494][2017-06-05T12:01:58]i052: Condition ‘VersionNT = v6.1 AND NOT VersionNT64’ evaluates to false.
[2744:0494][2017-06-05T12:01:58]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
[2744:0494][2017-06-05T12:01:58]i052: Condition ‘VersionNT = v6.1 AND VersionNT64’ evaluates to false.
[2744:0494][2017-06-05T12:01:58]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
[2744:0494][2017-06-05T12:01:58]i052: Condition ‘VersionNT = v6.0 AND NOT VersionNT64’ evaluates to false.
[2744:0494][2017-06-05T12:01:58]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
[2744:0494][2017-06-05T12:01:58]i052: Condition ‘VersionNT = v6.0 AND VersionNT64’ evaluates to false.
[2744:0494][2017-06-05T12:01:58]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
[2744:0494][2017-06-05T12:01:58]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[2744:0494][2017-06-05T12:01:58]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[2744:0494][2017-06-05T12:01:58]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2744:0494][2017-06-05T12:01:58]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2744:0494][2017-06-05T12:01:58]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2744:0494][2017-06-05T12:01:58]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2744:0494][2017-06-05T12:01:58]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2744:0494][2017-06-05T12:01:58]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2744:0494][2017-06-05T12:01:58]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2744:0494][2017-06-05T12:01:58]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2744:0494][2017-06-05T12:01:58]i299: Plan complete, result: 0x0
[2744:0494][2017-06-05T12:01:58]i300: Apply begin
[0DAC:24F4][2017-06-05T12:02:02]i360: Creating a system restore point.
[0DAC:24F4][2017-06-05T12:02:16]i361: Created a system restore point.
[0DAC:24F4][2017-06-05T12:02:16]i370: Session begin, registration key: SOFTWAREMicrosoftWindowsCurrentVersionUninstall{c86d7bbe-9a3b-440b-9a6d-443b43d98926}, options: 0x7, disable resume: No
[0DAC:24F4][2017-06-05T12:02:17]i000: Caching bundle from: ‘c:Temp{c86d7bbe-9a3b-440b-9a6d-443b43d98926}.beVC_redist.x64.exe’ to: ‘C:ProgramDataPackage Cache{c86d7bbe-9a3b-440b-9a6d-443b43d98926}VC_redist.x64.exe’
[0DAC:24F4][2017-06-05T12:02:17]i320: Registering bundle dependency provider: ,,amd64,14.0,bundle, version: 14.10.25017.0
[0DAC:24F4][2017-06-05T12:02:17]i371: Updating session, registration key: SOFTWAREMicrosoftWindowsCurrentVersionUninstall{c86d7bbe-9a3b-440b-9a6d-443b43d98926}, resume: Active, restart initiated: No, disable resume: No
[0DAC:2D5C][2017-06-05T12:02:17]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:ProgramDataPackage Cache{8D4F7A6D-6B81-3DC8-9C21-6008E4866727}v14.10.25017packagesvcRuntimeMinimum_amd64vc_runtimeMinimum_x64.msi.
[0DAC:2D5C][2017-06-05T12:02:17]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:ProgramDataPackage Cache{8D4F7A6D-6B81-3DC8-9C21-6008E4866727}v14.10.25017packagesvcRuntimeMinimum_amd64cab1.cab.
[0DAC:2D5C][2017-06-05T12:02:17]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:ProgramDataPackage Cache{E512788E-C50B-3858-A4B9-73AD5F3F9E93}v14.10.25017packagesvcRuntimeAdditional_amd64vc_runtimeAdditional_x64.msi.
[0DAC:2D5C][2017-06-05T12:02:17]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:ProgramDataPackage Cache{E512788E-C50B-3858-A4B9-73AD5F3F9E93}v14.10.25017packagesvcRuntimeAdditional_amd64cab1.cab.
[0DAC:24F4][2017-06-05T12:02:17]i301: Applying execute package: vcRuntimeMinimum_x64, action: Install, path: C:ProgramDataPackage Cache{8D4F7A6D-6B81-3DC8-9C21-6008E4866727}v14.10.25017packagesvcRuntimeMinimum_amd64vc_runtimeMinimum_x64.msi, arguments:
‘ MSIFASTINSTALL=»7″ NOVSUI=»1″‘
[0DAC:24F4][2017-06-05T12:04:23]e000: Error 0x80070643: Failed to install MSI package.
[0DAC:24F4][2017-06-05T12:04:23]e000: Error 0x80070643: Failed to execute MSI package.
[2744:0494][2017-06-05T12:04:23]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[2744:0494][2017-06-05T12:04:23]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x80070643, restart: None
[2744:0494][2017-06-05T12:04:23]e000: Error 0x80070643: Failed to execute MSI package.
[0DAC:24F4][2017-06-05T12:04:23]i372: Session end, registration key: SOFTWAREMicrosoftWindowsCurrentVersionUninstall{c86d7bbe-9a3b-440b-9a6d-443b43d98926}, resume: None, restart: None, disable resume: No
[0DAC:24F4][2017-06-05T12:04:23]i330: Removed bundle dependency provider: ,,amd64,14.0,bundle
[0DAC:24F4][2017-06-05T12:04:23]i352: Removing cached bundle: {c86d7bbe-9a3b-440b-9a6d-443b43d98926}, from path: C:ProgramDataPackage Cache{c86d7bbe-9a3b-440b-9a6d-443b43d98926}
[0DAC:24F4][2017-06-05T12:04:23]i371: Updating session, registration key: SOFTWAREMicrosoftWindowsCurrentVersionUninstall{c86d7bbe-9a3b-440b-9a6d-443b43d98926}, resume: None, restart initiated: No, disable resume: No
[2744:0494][2017-06-05T12:04:23]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

Error «1714. The older version of Adobe Flash Player 9 Plugin cannot be removed. » | Install | CS3 | Windows

Issue

When you install Adobe Creative Suite 3 products the installation log file indicates the error message, «Error 1714. The older version of Adobe Flash Player 9 Plugin cannot be removed. Contact your technical support group.»

Adobe Creative Suite 3 installation log sample error:

1: 0 2: Install Flash Player 8 Plugin.msi 3: <91057632-ca70-413c-b628-2d3cdbbb906b>4: <91057632-ca70-413c-b628-2d3cdbbb906b>; 5: 0 6: 1 7: 1 8: 0 Error 1714.The older version of Adobe Flash Player 9 Plugin cannot be removed. Contact your technical support group.

Note: The product code after the 3: can vary depending on the version of Adobe Flash Player that cannot be removed.

Solutions

Do one or more of the following:

Solution 1: Use the Adobe Flash Player Uninstaller to remove previous versions of Adobe Flash Player.

Solution 2: Manually remove the Flash Player product code that is preventing the installation.

Important: The steps below assist you in manually delete the most common installer entries that cause this error message. The key reference is for Adobe Flash Player.

The Administrators group listed below is the default local administrative group for Windows XP and Vista.

Disclaimer: This procedure involves editing the Windows registry. Adobe doesn’t provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.

Источник

Как исправить время выполнения Ошибка 1714 Старая версия [название продукта] не может быть удалена

В этой статье представлена ошибка с номером Ошибка 1714, известная как Старая версия [название продукта] не может быть удалена, описанная как Более старую версию [название продукта] удалить нельзя. Обратитесь в свою группу технической поддержки.

Информация об ошибке

Имя ошибки: Старая версия [название продукта] не может быть удалена
Номер ошибки: Ошибка 1714
Описание: Более старую версию [название продукта] удалить нельзя. Обратитесь в свою группу технической поддержки.
Программное обеспечение: Adobe Reader
Разработчик: Adobe Systems Inc.

Этот инструмент исправления может устранить такие распространенные компьютерные ошибки, как BSODs, зависание системы и сбои. Он может заменить отсутствующие файлы операционной системы и библиотеки DLL, удалить вредоносное ПО и устранить вызванные им повреждения, а также оптимизировать ваш компьютер для максимальной производительности.

О программе Runtime Ошибка 1714

Время выполнения Ошибка 1714 происходит, когда Adobe Reader дает сбой или падает во время запуска, отсюда и название. Это не обязательно означает, что код был каким-то образом поврежден, просто он не сработал во время выполнения. Такая ошибка появляется на экране в виде раздражающего уведомления, если ее не устранить. Вот симптомы, причины и способы устранения проблемы.

Определения (Бета)

Здесь мы приводим некоторые определения слов, содержащихся в вашей ошибке, в попытке помочь вам понять вашу проблему. Эта работа продолжается, поэтому иногда мы можем неправильно определить слово, так что не стесняйтесь пропустить этот раздел!

• Контакт — лицо, к которому можно обратиться за информацией или помощью или за общением с кем-либо, как правило, для предоставления или получения информации.
• Группа — этот тег предлагается для записи, пожалуйста, не используйте его.
• Товар — Товар — это товар, который можно купить или продать
• Версия. Версия определяет уникальное состояние компьютерного программного обеспечения или файла.

Симптомы Ошибка 1714 — Старая версия [название продукта] не может быть удалена

Ошибки времени выполнения происходят без предупреждения. Сообщение об ошибке может появиться на экране при любом запуске %программы%. Фактически, сообщение об ошибке или другое диалоговое окно может появляться снова и снова, если не принять меры на ранней стадии.

Возможны случаи удаления файлов или появления новых файлов. Хотя этот симптом в основном связан с заражением вирусом, его можно отнести к симптомам ошибки времени выполнения, поскольку заражение вирусом является одной из причин ошибки времени выполнения. Пользователь также может столкнуться с внезапным падением скорости интернет-соединения, но, опять же, это не всегда так.

(Старая версия [название продукта] не может быть удалена) Repair Tool»/>
(Только для примера)

Причины Старая версия [название продукта] не может быть удалена — Ошибка 1714

При разработке программного обеспечения программисты составляют код, предвидя возникновение ошибок. Однако идеальных проектов не бывает, поскольку ошибки можно ожидать даже при самом лучшем дизайне программы. Глюки могут произойти во время выполнения программы, если определенная ошибка не была обнаружена и устранена во время проектирования и тестирования.

Ошибки во время выполнения обычно вызваны несовместимостью программ, запущенных в одно и то же время. Они также могут возникать из-за проблем с памятью, плохого графического драйвера или заражения вирусом. Каким бы ни был случай, проблему необходимо решить немедленно, чтобы избежать дальнейших проблем. Ниже приведены способы устранения ошибки.

Методы исправления

Ошибки времени выполнения могут быть раздражающими и постоянными, но это не совсем безнадежно, существует возможность ремонта. Вот способы сделать это.

Если метод ремонта вам подошел, пожалуйста, нажмите кнопку upvote слева от ответа, это позволит другим пользователям узнать, какой метод ремонта на данный момент работает лучше всего.

Источник

Error 1714 the old version

Post by Alex6361 » Thu Aug 20, 2015 12:36 pm

«Error 1714. The older version of . . . cannot be removed. Contact your technical support group.»

It’s not a very helpful message — especially if you’re your own «technical support group». The usual advice on this forum and elsewhere seems to be to re-run the install/remove program for the last version of the program. If you have it, try it — it might work. But if you don’t have it, or that effort fails, or you just want to go straight to the problem, try the following. It won’t remove left-over files from a previous install, but it will hopefully reveal and fix what caused the Error 1714 failure. The usual warnings about making changes to the registry apply.

Open a command window and enter the following but do not enter return until told:

«msiexec /i » without the quotes. This will execute the MicroSoft Installer program in the install mode.

Enter the name of the .msi file (including the path) or drag it from wherever it is in Windows Explorer to the command window. If the file or path includes spaces, enclose the entire path in «». (If you drag the file name, Windows will do that for you if it’s needed.)

Enter » /l*v » without the quotes. «l» is the letter «L». This requests the generation of a verbose log about the process, and you will need a file to capture it, so:

Enter the name of a log file to receive a detailed log of the msi execution. The entire path is needed.

Examine what you’ve just entered and make sure there is at least one space between each part of the command. The command should look something like this, with appropriate changes based on your msi file, what you chose to call the log file, and the paths to each:

Now, enter return and follow the directions for the install as you did before when it failed. It will fail again.

When it does, close out the installer process, and open the log file.

Search in that file for «Error 1714». It should be towards the end of what may be a long file.
A few lines above that you will hopefully find what the msi installer didn’t like, and it is usually a registry key that is missing something msiexec is looking for. An example might be:

«Unexpected or missing value (name: ‘PackageName’, value: ») in key
HKLMSoftwareClassesInstallerProductsE9FFD8907BD5F964E8A51312EEBD6B0ESourceList».

What’s missing for you may be something else, and the long hex key can be anything. Open the registry and find that key («HKLM» is short for «HKEY_LOCAL_MACHINE»). If you’re feeling brave and confident, just delete that key (E9FFD8907BD5F964E8A51312EEBD6B0E in this example) and all of its sub keys. If you’d rather be cautious and conservative, add something like «-00» to the end of that key to hide it from the installer.

Now repeat the install procedure. (If you just go back to the command window, recall the same command line, and re-execute it you will have a new log file to review in case it fails again.) If the install is successful and you hid the offending key, then go back to the registry and remove it. However, it’s possible that there may be more than one problem, and if so, it/they will be revealed one at a time with each install try.

Источник

Error 1714. The older version of QuickTime cannot be removed. — Fix

I ran into this problem when I was installing the latest version of i-Tunes. Because i-Tunes requires QuickTime I researched for hours. I couldn’t un-install QuickTime, it wasn’t showing up in a software list to uninstall. I used Regedit to remove all of the «QuickTime» entries in the registry. Restarted my computer, still no luck.

One thing that I did I ran the Quickertime installer from a DOS prompt and added /le file.txt

This creates a log file with all the error during the installation.

This gave me the follow error in the file:
=== Logging started: 12/30/2006 17:29:18 ===
Error 1714. The older version of QuickTime cannot be removed. Contact your technical support group. System Error 1610.
=== Logging stopped: 12/30/2006 17:29:31 ===

Again this is what I to searched for the errors with on luck.

I ran the Quicktime installer again, this time I used the /l* file2.txt. This logs everything during the installation.

I searched this file for where the errors were and found this:
RemoveExistingProducts: Application: <50d8ffdd-90cd-4859-841f-aa1961c7767a>, Command line: UPGRADINGPRODUCTCODE= REMOVE=ALL
MSI (s) (88:78) [18:39:06:390]: Unexpected or missing value (name: ‘PackageName’, value: ») in key ‘HKLMSoftwareClassesInstallerProductsDDFF8D05DC09958448F1AA91167C67A7Sour ceList’

Error 1714. The older version of QuickTime cannot be removed. Contact your technical support group. System Error 1610.
MSI (s) (88:08) [18:39:07:734]: Product: QuickTime — Error 1714. The older version of QuickTime cannot be removed. Contact your technical support group. System Error 1610.

Then in the registry removed the entry 50D8FFDD-90CD-4859-841F-AA1961C7767A in the HKLMSoftwareClassesInstallerProducts directory.

. Make a backup of your registry if you are unfamiliar with regedit.

Источник

Automotive and Embedded Networks

error 1714 «the older version cannot be removed» when I install IMAQ 2.5 (I did uninstall old IMAQ)??

error 1714 «the older version cannot be removed» when I install IMAQ 2.5 (I did uninstall old IMAQ)??

‎11-05-2001 05:38 AM

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I use Labview incombination with PCI-1714 board.
I tried to instal the new software IMAQ 2.5 (delivered with the board) First I uninstaled the previous version of IMAQ. During the install proces an error 1714 occurs «The older version of NI IMAQ 2.5 cannot be removed».
In an other window also the next message apears:
«removing applications
application: <2EB22F. etc..>
Commandline UPGRADINGPRODUCTCODE= «

HOW CAN i SOLVE THIS .

Re: error 1714 «the older version cannot be removed» when I install IMAQ 2.5 (I did uninstall old IMAQ)??

‎11-06-2001 04:14 PM

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Please let me know what board you have in your computer. You need to remove the board before you install the new SW. I suggest that you download reglean.exe from microsoft.coma and clean your registry. Please let me know if that works for you.

Morten Jensen
National Instruments

Re: error 1714 «the older version cannot be removed» when I install IMAQ 2.5 (I did uninstall old IMAQ)??

‎11-07-2001 02:37 AM

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I already solved the problem with the help of a NI-netherlands :
Karsten van Zwol
Application Engineer
National Instruments Nederland BV

Thank you any way

Re: error 1714 «the older version cannot be removed» when I install IMAQ 2.5 (I did uninstall old IMAQ)??

‎07-22-2002 07:18 AM

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I’m facing the same problem and I found this link. Nice! I’m glad that you fix the error but could I know something about the solution?!

Re: error 1714 «the older version cannot be removed» when I install IMAQ 2.5 (I did uninstall old IMAQ)??

‎08-15-2003 03:59 AM

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I had the same problem with Error 1714 on several PCs and the above suggested procedures (MSI Clean, ect.) didn’t work! Unfortunately NI-IMAQ Versions 2.51, 2.55 and 2.6 produced the same installer error. Until NI adresses this problem (e.g. provide information about the exact registry key, that causes this error) try this:

Workaround 1) If you have a PC without NI Software, install NI-IMAQ first, reboot, make sure your board(s) appears in MAX, then install LabVIEW, then run the NI-IMAQ installer again to add the NI-IMAQ VIs.

Workaround 2) On a PC with NI Software (specifically LabVIEW 6.02 seems to be problematic), deinstall LabVIEW, reboot, install NI-IMAQ, reboot, make sure your board(s) appears in MAX, then install LabVIEW, then run the NI-IMAQ
installer again to add the NI-IMAQ VIs.

Hope this helps!
Best regards, Robert

PS: Both workarounds have worked for me on different Windows 2000 machines.

Источник

«Error 1714. The older version of . . . cannot be removed. Contact your technical support group.»

It’s not a very helpful message — especially if you’re your own «technical support group». The usual advice on this forum and elsewhere seems to be to re-run the install/remove program for the last version of the program. If you have it, try it — it might work. But if you don’t have it, or that effort fails, or you just want to go straight to the problem, try the following. It won’t remove left-over files from a previous install, but it will hopefully reveal and fix what caused the Error 1714 failure. The usual warnings about making changes to the registry apply.

Open a command window and enter the following but do not enter return until told:

«msiexec /i » without the quotes. This will execute the MicroSoft Installer program in the install mode.

Enter the name of the .msi file (including the path) or drag it from wherever it is in Windows Explorer to the command window. If the file or path includes spaces, enclose the entire path in «». (If you drag the file name, Windows will do that for you if it’s needed.)

Enter » /l*v » without the quotes. «l» is the letter «L». This requests the generation of a verbose log about the process, and you will need a file to capture it, so:

Enter the name of a log file to receive a detailed log of the msi execution. The entire path is needed.

Examine what you’ve just entered and make sure there is at least one space between each part of the command. The command should look something like this, with appropriate changes based on your msi file, what you chose to call the log file, and the paths to each:

msiexec  /i  C:DownloadedFilesLibreOffice_4.4.5_Win_x86.msi  /l*v  C:tempmsi.log

Now, enter return and follow the directions for the install as you did before when it failed. It will fail again.

When it does, close out the installer process, and open the log file.

Search in that file for «Error 1714». It should be towards the end of what may be a long file.
A few lines above that you will hopefully find what the msi installer didn’t like, and it is usually a registry key that is missing something msiexec is looking for. An example might be:

«Unexpected or missing value (name: ‘PackageName’, value: ») in key
HKLMSoftwareClassesInstallerProductsE9FFD8907BD5F964E8A51312EEBD6B0ESourceList».

What’s missing for you may be something else, and the long hex key can be anything. Open the registry and find that key («HKLM» is short for «HKEY_LOCAL_MACHINE»). If you’re feeling brave and confident, just delete that key (E9FFD8907BD5F964E8A51312EEBD6B0E in this example) and all of its sub keys. If you’d rather be cautious and conservative, add something like «-00» to the end of that key to hide it from the installer.

Now repeat the install procedure. (If you just go back to the command window, recall the same command line, and re-execute it you will have a new log file to review in case it fails again.) If the install is successful and you hid the offending key, then go back to the registry and remove it. However, it’s possible that there may be more than one problem, and if so, it/they will be revealed one at a time with each install try.

	Номер ошибки:	Ошибка 1714
Название ошибки:	The older version of [product name] cannot be removed
Описание ошибки:	The older version of [product name] cannot be removed. Contact your technical support group.
Разработчик:	Adobe Systems Inc.
Программное обеспечение:	Adobe Reader
Относится к:	Windows XP, Vista, 7, 8, 10, 11

Основы «The older version of [product name] cannot be removed»

«The older version of [product name] cannot be removed» — это стандартная ошибка времени выполнения. Разработчики программного обеспечения, такие как Adobe Systems Inc., обычно принимают Adobe Reader через несколько уровней отладки, чтобы сорвать эти ошибки перед выпуском для общественности. К сожалению, такие проблемы, как ошибка 1714, могут быть пропущены, и программное обеспечение будет содержать эти проблемы при выпуске.

«The older version of [product name] cannot be removed. Contact your technical support group.» может возникнуть у пользователей Adobe Reader даже при нормальном использовании приложения. Сообщение об этой ошибке 1714 позволит разработчикам обновить свое приложение и исправить любые ошибки, которые могут вызвать его. Команда программирования может использовать эту информацию для поиска и устранения проблемы (разработка обновления). Если есть уведомление об обновлении Adobe Reader, это может быть решением для устранения таких проблем, как ошибка 1714 и обнаруженные дополнительные проблемы.

Как триггеры Runtime Error 1714 и что это такое?

Сбой во время запуска Adobe Reader или во время выполнения, как правило, когда вы столкнетесь с «The older version of [product name] cannot be removed». Причины сбоев обработки можно отличить, классифицируя ошибки 1714 следующим образом:.

Ошибка 1714 Crash — это типичная ошибка «The older version of [product name] cannot be removed», которая приводит к полному завершению работы программы. Обычно это происходит, когда Adobe Reader не может обработать данные в удовлетворительной форме и поэтому не может получить ожидаемый результат.

Утечка памяти «The older version of [product name] cannot be removed» — ошибка 1714 утечка памяти приводит к тому, что Adobe Reader использует все больше памяти, что делает ваш компьютер запуск медленнее и замедляет вывод системы. Критическими проблемами, связанными с этим, могут быть отсутствие девыделения памяти или подключение к плохому коду, такому как бесконечные циклы.

Ошибка 1714 Logic Error — Логическая ошибка вызывает неправильный вывод, даже если пользователь дал действительные входные данные. Обычные причины этой проблемы связаны с ошибками в обработке данных.

Как правило, ошибки The older version of [product name] cannot be removed вызваны повреждением или отсутствием файла связанного Adobe Reader, а иногда — заражением вредоносным ПО. Большую часть проблем, связанных с данными файлами, можно решить посредством скачивания и установки последней версии файла Adobe Systems Inc.. В качестве дополнительного шага по устранению неполадок мы настоятельно рекомендуем очистить все пути к неверным файлам и ссылки на расширения файлов Adobe Systems Inc., которые могут способствовать возникновению такого рода ошибок, связанных с The older version of [product name] cannot be removed.

Распространенные проблемы The older version of [product name] cannot be removed

Эти проблемы Adobe Reader, связанные с The older version of [product name] cannot be removed, включают в себя:

• «Ошибка The older version of [product name] cannot be removed. «
• «Недопустимая программа Win32: The older version of [product name] cannot be removed»
• «The older version of [product name] cannot be removed должен быть закрыт. «
• «К сожалению, мы не можем найти The older version of [product name] cannot be removed. «
• «Отсутствует файл The older version of [product name] cannot be removed.»
• «Проблема при запуске приложения: The older version of [product name] cannot be removed. «
• «The older version of [product name] cannot be removed не работает. «
• «Ошибка The older version of [product name] cannot be removed. «
• «Неверный путь к программе: The older version of [product name] cannot be removed. «

Проблемы Adobe Reader The older version of [product name] cannot be removed возникают при установке, во время работы программного обеспечения, связанного с The older version of [product name] cannot be removed, во время завершения работы или запуска или менее вероятно во время обновления операционной системы. Важно отметить, когда возникают проблемы The older version of [product name] cannot be removed, так как это помогает устранять проблемы Adobe Reader (и сообщать в Adobe Systems Inc.).

Причины ошибок в файле The older version of [product name] cannot be removed

Большинство проблем The older version of [product name] cannot be removed связаны с отсутствующим или поврежденным The older version of [product name] cannot be removed, вирусной инфекцией или недействительными записями реестра Windows, связанными с Adobe Reader.

В частности, проблемы с The older version of [product name] cannot be removed, вызванные:

• Поврежденная или недопустимая запись реестра The older version of [product name] cannot be removed.
• Зазаражение вредоносными программами повредил файл The older version of [product name] cannot be removed.
• Другая программа злонамеренно или по ошибке удалила файлы, связанные с The older version of [product name] cannot be removed.
• Другая программа, конфликтующая с The older version of [product name] cannot be removed или другой общей ссылкой Adobe Reader.
• Неполный или поврежденный Adobe Reader (The older version of [product name] cannot be removed) из загрузки или установки.

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Kaspersky Lab
Kaspersky Get System Info 6.1.0.51
———————————————————————————————————————————————————————————————————

10.11.2016 9:15:23 INFO StartupPath: C:Userssadmin1AppDataLocalTemps3ak

10.11.2016 9:15:23 INFO Current culture: ru-RU

10.11.2016 9:15:23 INFO SilentMode: True

———————————————————————————————————————————————————————————————————

10.11.2016 9:15:23 INFO Temp environment for «Get System Information» tool is created.

10.11.2016 9:15:23 INFO 34 application modules were loaded:

ModuleName: «Load module» Enabled: Getting System Information Priority:True
ModuleName: «Load module» Enabled: Executing AVZ Priority:True
ModuleName: «Load module» Enabled: Overview of Kaspersky Lab files in Application Data Priority:True
ModuleName: «Load module» Enabled: Getting information about versions of databases files for Kaspersky Lab products Priority:True
ModuleName: «Load module» Enabled: Getting information about versions of drivers of Kaspersky Lab products Priority:True
ModuleName: «Load module» Enabled: Getting information about versions of modules of Kaspersky Lab products Priority:True
ModuleName: «Load module» Enabled: Getting information about versions of modules from Program Data of Kaspersky Lab products Priority:True
ModuleName: «Load module» Enabled: Collecting console output of «klnagchk.exe» Priority:True
ModuleName: «Load module» Enabled: Collecting the «avp.com» settings Priority:True
ModuleName: «Load module» Enabled: Collecting the «avp.com» task statistics Priority:True
ModuleName: «Load module» Enabled: Collecting «Kavremover» logs Priority:True
ModuleName: «Load module» Enabled: Collecting tiny dumps Priority:True
ModuleName: «Load module» Enabled: Collecting logs of patches of Kaspersky Lab products Priority:True
ModuleName: «Load module» Enabled: Collecting logs of Kaspersky Lab products Priority:True
ModuleName: «Load module» Enabled: Collecting update status files Priority:True
ModuleName: «Load module» Enabled: Overview of Kaspersky Security Center dump files Priority:True
ModuleName: «Load module» Enabled: Collecting NTFS junction points from Application Data Priority:True
ModuleName: «Load module» Enabled: Collecting «Kleaner» logs Priority:True
ModuleName: «Load module» Enabled: Collecting error logs of Microsoft SQL Server Priority:True
ModuleName: «Load module» Enabled: Collecting Microsoft .NET Framework setup logs Priority:True
ModuleName: «Load module» Enabled: Collecting versions of hotfixes of Kaspersky Lab products Priority:True
ModuleName: «Load module» Enabled: ControlRegistryPathExtractor Priority:True
ModuleName: «Load module» Enabled: ServicesRegistryPathExtractor Priority:True
ModuleName: «Load module» Enabled: ProductRegistryPathExtraction Priority:True
ModuleName: «Load module» Enabled: Getting information about versions of plug-ins of Kaspersky Security Center Priority:True
ModuleName: «Load module» Enabled: Collecting setup API logs Priority:True
ModuleName: «Load module» Enabled: Collecting Windows event logs Priority:True
ModuleName: «Load module» Enabled: ChromeFeatureExtractor Priority:False
ModuleName: «Load module» Enabled: MSIESearchScopes Priority:True
ModuleName: «Load module» Enabled: IEFeaturesExtractor Priority:True
ModuleName: «Load module» Enabled: MSIERegistryPathExtractor Priority:True
ModuleName: «Load module» Enabled: FirefoxFeatureExtractor Priority:True
ModuleName: «Load module» Enabled: Collecting Mozilla Firefox files Priority:True
ModuleName: «Load module» Enabled: Detecting of incompatible software Priority:True
———————————————————————————————————————————————————————————————————

10.11.2016 9:15:38 INFO Enter to critical area…

10.11.2016 9:15:38 INFO Data extracting started.

10.11.2016 9:15:38 INFO Starting module: Getting System Information

10.11.2016 9:15:38 INFO Old Get System Info arguments: «/EULA=1 /qn /l=3 /path=»C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfo»»

10.11.2016 9:15:38 INFO The old version of the Get System Information managed wrapper is started.

10.11.2016 9:15:38 INFO The old version of Get System Information PE is extracted at path: «C:Userssadmin1AppDataLocalTemps3akGetSystemInfo.exe»

10.11.2016 9:15:38 INFO The old version of Get System Information PE is started.

10.11.2016 9:16:59 INFO The old version of Get System Information PE is finished.

10.11.2016 9:16:59 INFO Finished module: Getting System Information

10.11.2016 9:16:59 INFO Starting module: Executing AVZ

10.11.2016 9:16:59 INFO The old version of the Get System Information managed wrapper is started.

10.11.2016 9:16:59 INFO The old version of Get System Information PE is extracted at path: «C:Userssadmin1AppDataLocalTemps3akGetSystemInfo.exe»

10.11.2016 9:16:59 INFO The old version of Get System Information PE is started.

10.11.2016 9:16:59 INFO The old version of Get System Information PE is finished.

10.11.2016 9:16:59 INFO AVZ extracted at path C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoDllCacheavz

10.11.2016 9:18:16 INFO File «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoDllCacheavzavz.exe» executed with arguments «Script=»C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoDllCacheavzasa.avz» HiddenMode=»3″ SpoolLog=»C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoavz.log» TempFolder=»C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoAvzTemp» «.

10.11.2016 9:18:16 INFO Finished module: Executing AVZ

10.11.2016 9:18:16 INFO Starting module: Overview of Kaspersky Lab files in Application Data

10.11.2016 9:18:17 INFO Overview of Kaspersky Lab files in Application Data: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:17 INFO List of templates to collect:

SearchPattern:C:ProgramDataKaspersky Lab*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataRoamingKaspersky Lab*;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:17 INFO Finished module: Overview of Kaspersky Lab files in Application Data

10.11.2016 9:18:17 INFO Starting module: Getting information about versions of databases files for Kaspersky Lab products

10.11.2016 9:18:17 INFO ExtractData started:

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:17 INFO NeedWow64FsRedirectionDisable:False

10.11.2016 9:18:17 INFO FilesSearchOptions:AllDirectories

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:17 INFO The scope of the «C:ProgramDataKaspersky Lab*BasesCache» directory

10.11.2016 9:18:17 INFO At path «C:ProgramDataKaspersky Lab*BasesCache» found 0 files for pattern «*.dll.*».

10.11.2016 9:18:17 INFO At path «C:ProgramDataKaspersky Lab*BasesCache» found 0 files for pattern «*.exe.*».

10.11.2016 9:18:17 INFO At path «C:ProgramDataKaspersky Lab*BasesCache» found 0 files for pattern «*.sys.*».

10.11.2016 9:18:17 INFO At path «C:ProgramDataKaspersky Lab*BasesCache» found 0 files for pattern «*.kdl.*».

10.11.2016 9:18:17 INFO At path «C:ProgramDataKaspersky Lab*BasesCache» found 0 files for pattern «*.enc1.*».

10.11.2016 9:18:17 INFO The scope of the «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» directory

10.11.2016 9:18:17 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» found 0 files for pattern «*.dll.*».

10.11.2016 9:18:17 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» found 0 files for pattern «*.exe.*».

10.11.2016 9:18:17 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» found 0 files for pattern «*.sys.*».

10.11.2016 9:18:17 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» found 0 files for pattern «*.kdl.*».

10.11.2016 9:18:17 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» found 0 files for pattern «*.enc1.*».

10.11.2016 9:18:17 INFO Finished module: Getting information about versions of databases files for Kaspersky Lab products

10.11.2016 9:18:17 INFO Starting module: Getting information about versions of drivers of Kaspersky Lab products

10.11.2016 9:18:17 INFO ExtractData started:

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:17 INFO NeedWow64FsRedirectionDisable:True

10.11.2016 9:18:17 INFO FilesSearchOptions:TopDirectoryOnly

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:17 INFO The scope of the «C:Windowssystem32drivers» directory

10.11.2016 9:18:17 INFO At path «C:Windowssystem32drivers» found 0 files for pattern «kl*.sys».

10.11.2016 9:18:17 INFO At path «C:Windowssystem32drivers» found 0 files for pattern «kneps.sys».

10.11.2016 9:18:17 INFO At path «C:Windowssystem32drivers» found 0 files for pattern «cm_km*.sys».

10.11.2016 9:18:17 INFO Finished module: Getting information about versions of drivers of Kaspersky Lab products

10.11.2016 9:18:17 INFO Starting module: Getting information about versions of modules of Kaspersky Lab products

10.11.2016 9:18:17 INFO ExtractData started:

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:17 INFO NeedWow64FsRedirectionDisable:False

10.11.2016 9:18:17 INFO FilesSearchOptions:TopDirectoryOnly

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:17 INFO The scope of the «C:Program FilesKaspersky Lab**» directory

10.11.2016 9:18:17 INFO At path «C:Program FilesKaspersky Lab**» found 0 files for pattern «*.dll».

10.11.2016 9:18:17 INFO At path «C:Program FilesKaspersky Lab**» found 0 files for pattern «*.exe».

10.11.2016 9:18:17 INFO At path «C:Program FilesKaspersky Lab**» found 0 files for pattern «*.sys».

10.11.2016 9:18:17 INFO At path «C:Program FilesKaspersky Lab**» found 0 files for pattern «*.kdl».

10.11.2016 9:18:17 INFO At path «C:Program FilesKaspersky Lab**» found 0 files for pattern «*.enc1».

10.11.2016 9:18:17 INFO The scope of the «C:Program FilesKaspersky Lab***» directory

10.11.2016 9:18:17 INFO At path «C:Program FilesKaspersky Lab***» found 0 files for pattern «*.dll».

10.11.2016 9:18:17 INFO At path «C:Program FilesKaspersky Lab***» found 0 files for pattern «*.exe».

10.11.2016 9:18:17 INFO At path «C:Program FilesKaspersky Lab***» found 0 files for pattern «*.sys».

10.11.2016 9:18:17 INFO At path «C:Program FilesKaspersky Lab***» found 0 files for pattern «*.kdl».

10.11.2016 9:18:17 INFO At path «C:Program FilesKaspersky Lab***» found 0 files for pattern «*.enc1».

10.11.2016 9:18:17 INFO The scope of the «C:Program Files (x86)Kaspersky Lab**» directory

10.11.2016 9:18:17 INFO At path «C:Program Files (x86)Kaspersky Lab**» found 0 files for pattern «*.dll».

10.11.2016 9:18:17 INFO At path «C:Program Files (x86)Kaspersky Lab**» found 0 files for pattern «*.exe».

10.11.2016 9:18:17 INFO At path «C:Program Files (x86)Kaspersky Lab**» found 0 files for pattern «*.sys».

10.11.2016 9:18:17 INFO At path «C:Program Files (x86)Kaspersky Lab**» found 0 files for pattern «*.kdl».

10.11.2016 9:18:17 INFO At path «C:Program Files (x86)Kaspersky Lab**» found 0 files for pattern «*.enc1».

10.11.2016 9:18:17 INFO The scope of the «C:Program Files (x86)Kaspersky Lab***» directory

10.11.2016 9:18:17 INFO At path «C:Program Files (x86)Kaspersky Lab***» found 0 files for pattern «*.dll».

10.11.2016 9:18:17 INFO At path «C:Program Files (x86)Kaspersky Lab***» found 0 files for pattern «*.exe».

10.11.2016 9:18:17 INFO At path «C:Program Files (x86)Kaspersky Lab***» found 0 files for pattern «*.sys».

10.11.2016 9:18:17 INFO At path «C:Program Files (x86)Kaspersky Lab***» found 0 files for pattern «*.kdl».

10.11.2016 9:18:17 INFO At path «C:Program Files (x86)Kaspersky Lab***» found 0 files for pattern «*.enc1».

10.11.2016 9:18:17 INFO Finished module: Getting information about versions of modules of Kaspersky Lab products

10.11.2016 9:18:17 INFO Starting module: Getting information about versions of modules from Program Data of Kaspersky Lab products

10.11.2016 9:18:17 INFO ExtractData started:

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:17 INFO NeedWow64FsRedirectionDisable:False

10.11.2016 9:18:17 INFO FilesSearchOptions:TopDirectoryOnly

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:17 INFO The scope of the «C:ProgramDataKaspersky Lab*» directory

10.11.2016 9:18:17 INFO At path «C:ProgramDataKaspersky Lab*» found 0 files for pattern «*.dll».

10.11.2016 9:18:17 INFO At path «C:ProgramDataKaspersky Lab*» found 0 files for pattern «*.exe».

10.11.2016 9:18:17 INFO At path «C:ProgramDataKaspersky Lab*» found 0 files for pattern «*.sys».

10.11.2016 9:18:17 INFO At path «C:ProgramDataKaspersky Lab*» found 0 files for pattern «*.kdl».

10.11.2016 9:18:17 INFO At path «C:ProgramDataKaspersky Lab*» found 0 files for pattern «*.enc1».

10.11.2016 9:18:17 INFO The scope of the «C:Userssadmin1AppDataRoamingKaspersky Lab*» directory

10.11.2016 9:18:17 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*» found 0 files for pattern «*.dll».

10.11.2016 9:18:17 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*» found 0 files for pattern «*.exe».

10.11.2016 9:18:17 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*» found 0 files for pattern «*.sys».

10.11.2016 9:18:17 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*» found 0 files for pattern «*.kdl».

10.11.2016 9:18:17 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*» found 0 files for pattern «*.enc1».

10.11.2016 9:18:17 INFO Finished module: Getting information about versions of modules from Program Data of Kaspersky Lab products

10.11.2016 9:18:17 INFO Starting module: Collecting console output of «klnagchk.exe»

10.11.2016 9:18:17 INFO Finished module: Collecting console output of «klnagchk.exe»

10.11.2016 9:18:17 INFO Starting module: Collecting the «avp.com» settings

10.11.2016 9:18:17 INFO Start searching for «avp.com» in «C:Program Files».

10.11.2016 9:18:17 INFO The «C:Program Files» directory exists.

10.11.2016 9:18:17 INFO Search avp.com pattern: «C:Program Files*avp.com»

10.11.2016 9:18:19 WARNING An exception skipped: System.UnauthorizedAccessException: Отказано в доступе по пути «C:Program FilesWindows NTСтандартные».
в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
в System.IO.FileSystemEnumerableIterator`1.AddSearchableDirsToStack(SearchData localSearchData)
в System.IO.FileSystemEnumerableIterator`1.MoveNext()
в System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
в System.IO.Directory.GetFiles(String path, String searchPattern, SearchOption searchOption)
в KasperskySystemInspector.Model.CommonUtilites.StandardClassesExtensions.PathUtilites.GetFilesByPattern(String pattern, SearchOption searchOptionrOption)

for files search for path
10.11.2016 9:18:19 INFO Founded 0 avp.com files.

10.11.2016 9:18:19 INFO Start searching for «avp.com» in «C:Program Files (x86)».

10.11.2016 9:18:19 INFO The «avp.com» file is not found.

10.11.2016 9:18:19 INFO Finished module: Collecting the «avp.com» settings

10.11.2016 9:18:19 INFO Starting module: Collecting the «avp.com» task statistics

10.11.2016 9:18:19 INFO The «avp.com» file is not found.

10.11.2016 9:18:19 INFO Finished module: Collecting the «avp.com» task statistics

10.11.2016 9:18:19 INFO Starting module: Collecting «Kavremover» logs

10.11.2016 9:18:19 INFO Collecting «Kavremover» logs: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:19 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataLocalTempkavrem*.log;DisableWow64Redirect:True;AdditionalData:
SearchPattern:C:WindowsTempkavrem*.log;DisableWow64Redirect:True;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempkavrem*.log;DisableWow64Redirect:True;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:20 INFO Collecting «Kavremover» logs: ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:18:20 INFO Finished module: Collecting «Kavremover» logs

10.11.2016 9:18:20 INFO Starting module: Collecting tiny dumps

10.11.2016 9:18:20 INFO Collecting tiny dumps: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:20 INFO List of templates to collect:

SearchPattern:C:ProgramDataKaspersky Lab*.tiny.dmp*;DisableWow64Redirect:True;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:20 INFO Collecting tiny dumps: ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:18:20 INFO Finished module: Collecting tiny dumps

10.11.2016 9:18:20 INFO Starting module: Collecting logs of patches of Kaspersky Lab products

10.11.2016 9:18:20 INFO Collecting logs of patches of Kaspersky Lab products: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:20 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataLocalTempkavpatcher.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempKESpatch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempak_patch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempkavpatcher.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempKESpatch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempak_patch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempkavpatcher.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempKESpatch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempak_patch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Labkavpatcher.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky LabKESpatch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Labak_patch*;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

10.11.2016 9:18:20 INFO Copy file from «C:WindowsTempak_patch2016-11-09-12-43-05.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoPatches Install Logsak_patch2016-11-09-12-43-05.log»

10.11.2016 9:18:20 INFO Copy file from «C:WindowsTempak_patch2016-11-09-12-43-47.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoPatches Install Logsak_patch2016-11-09-12-43-47.log»

10.11.2016 9:18:20 INFO Copy file from «C:WindowsTempak_patch_sfx2016-11-09-12-43-46.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoPatches Install Logsak_patch_sfx2016-11-09-12-43-46.log»

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:20 INFO Collecting logs of patches of Kaspersky Lab products: ExtractData(Action setProgressValue): Data extracting finished. Collected 3 files.

10.11.2016 9:18:20 INFO Finished module: Collecting logs of patches of Kaspersky Lab products

10.11.2016 9:18:20 INFO Starting module: Collecting logs of Kaspersky Lab products

10.11.2016 9:18:20 INFO Collecting logs of Kaspersky Lab products: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:20 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataLocalTempkl*.log*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTemp$kl*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempkav8wsee*.log*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempkl*.log*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTemp$kl*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempkav8wsee*.log*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempkl*.log*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTemp$kl*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempkav8wsee*.log*;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

10.11.2016 9:18:20 INFO Copy file from «C:Userssadmin1AppDataLocalTempkl-install-2016-11-09-13-46-37.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-install-2016-11-09-13-46-37.log»

10.11.2016 9:18:21 INFO Copy file from «C:Userssadmin1AppDataLocalTempkl-setup-2016-11-09-13-46-18.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-setup-2016-11-09-13-46-18.log»

10.11.2016 9:18:21 INFO Copy file from «C:Userssadmin1AppDataLocalTempkl-update-2016-11-09-13-47-20.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-update-2016-11-09-13-47-20.log»

10.11.2016 9:18:21 INFO Copy file from «C:Userssadmin1AppDataLocalTempkl-update-2016-11-09-13-50-07.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-update-2016-11-09-13-50-07.log»

10.11.2016 9:18:21 INFO Copy file from «C:Userssadmin1AppDataLocalTemp$klpkinst.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klpkinst.log»

10.11.2016 9:18:21 INFO Copy file from «C:Userssadmin1AppDataLocalTemp$klrbtagt.txt» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klrbtagt.txt»

10.11.2016 9:18:21 INFO Copy file from «C:Userssadmin1AppDataLocalTemp$klriwrp.txt» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klriwrp.txt»

10.11.2016 9:18:22 INFO Copy file from «C:WindowsTempkl-install-2016-11-09-12-47-40.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-install-2016-11-09-12-47-40.log»

10.11.2016 9:18:22 INFO Copy file from «C:WindowsTempkl-setup-2016-11-09-12-47-36.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-setup-2016-11-09-12-47-36.log»

10.11.2016 9:18:22 INFO Copy file from «C:WindowsTempkl-update-2016-11-09-12-48-43.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-update-2016-11-09-12-48-43.log»

10.11.2016 9:18:22 INFO Copy file from «C:WindowsTempkl-update-2016-11-09-12-53-13.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-update-2016-11-09-12-53-13.log»

10.11.2016 9:18:23 INFO Copy file from «C:WindowsTemp$klnagent-2016-11-09-12-42-48.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klnagent-2016-11-09-12-42-48.log»

10.11.2016 9:18:23 INFO Copy file from «C:WindowsTemp$klnagent-setup-2016-11-09-12-42-48.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klnagent-setup-2016-11-09-12-42-48.log»

10.11.2016 9:18:23 INFO Copy file from «C:WindowsTemp$klnagent-uninstall.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klnagent-uninstall.log»

10.11.2016 9:18:23 INFO Copy file from «C:WindowsTemp$klrbtagt.bak» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klrbtagt.bak»

10.11.2016 9:18:23 INFO File duplicate «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klrbtagt.txt» at destination folder «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs»

10.11.2016 9:18:23 INFO File rename to C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klrbtagt d1ftbkrl.lub.txt.

10.11.2016 9:18:23 INFO Copy file from «C:WindowsTemp$klrbtagt.txt» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klrbtagt d1ftbkrl.lub.txt»

10.11.2016 9:18:23 INFO Copy file from «C:WindowsTemp$klriwrp.bak» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klriwrp.bak»

10.11.2016 9:18:23 INFO File duplicate «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klriwrp.txt» at destination folder «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs»

10.11.2016 9:18:23 INFO File rename to C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klriwrp 04yrl0la.dyx.txt.

10.11.2016 9:18:23 INFO Copy file from «C:WindowsTemp$klriwrp.txt» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klriwrp 04yrl0la.dyx.txt»

10.11.2016 9:18:24 INFO Copy file from «C:WindowsTemp$klssinstlib.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klssinstlib.log»

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO Collecting logs of Kaspersky Lab products: ExtractData(Action setProgressValue): Data extracting finished. Collected 19 files.

10.11.2016 9:18:24 INFO Finished module: Collecting logs of Kaspersky Lab products

10.11.2016 9:18:24 INFO Starting module: Collecting update status files

10.11.2016 9:18:24 INFO Collecting update status files : ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO List of templates to collect:

SearchPattern:C:ProgramDataKaspersky Lab*Datau0607g.xml;DisableWow64Redirect:True;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Lab*Datau1313g.xml;DisableWow64Redirect:True;AdditionalData:
———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO Copy file from «C:ProgramDataKaspersky LabKES10SP1Datau1313g.xml» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfou1313g_KES10SP1_RT-35.xml»

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO Collecting update status files : ExtractData(Action setProgressValue): Data extracting finished. Collected 1 files.

10.11.2016 9:18:24 INFO Finished module: Collecting update status files

10.11.2016 9:18:24 INFO Starting module: Overview of Kaspersky Security Center dump files

10.11.2016 9:18:24 INFO Overview of Kaspersky Security Center dump files: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO List of templates to collect:

SearchPattern:C:Windows*.dmp;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsMinidump*.dmp;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program FilesKaspersky LabKaspersky Security Center~dumps*.dmp;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program FilesKaspersky LabKaspersky Security Center~dumps*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program FilesKaspersky LabKaspersky Security Center~dumps*.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program FilesKaspersky LabKaspersky Security Center~dumps*.enc1;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program Files (x86)Kaspersky LabKaspersky Security Center~dumps*.dmp;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program Files (x86)Kaspersky LabKaspersky Security Center~dumps*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program Files (x86)Kaspersky LabKaspersky Security Center~dumps*.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program Files (x86)Kaspersky LabKaspersky Security Center~dumps*.enc1;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Lab*.dmp;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Lab*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Lab*.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Lab*.enc1;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO Finished module: Overview of Kaspersky Security Center dump files

10.11.2016 9:18:24 INFO Starting module: Collecting NTFS junction points from Application Data

10.11.2016 9:18:24 INFO Junction points collection is started for the «C:ProgramData» directory.

10.11.2016 9:18:24 INFO Drive «C:» has File System «NTFS»

10.11.2016 9:18:24 INFO «C:ProgramDataApplication Data» is Junction Point

10.11.2016 9:18:24 INFO «C:ProgramDataApplication Data» targeted to «C:ProgramData»

10.11.2016 9:18:24 INFO «C:ProgramDataDesktop» is Junction Point

10.11.2016 9:18:24 INFO «C:ProgramDataDesktop» targeted to «C:UsersPublicDesktop»

10.11.2016 9:18:24 INFO «C:ProgramDataDocuments» is Junction Point

10.11.2016 9:18:24 INFO «C:ProgramDataDocuments» targeted to «C:UsersPublicDocuments»

10.11.2016 9:18:24 INFO «C:ProgramDataFavorites» is Junction Point

10.11.2016 9:18:24 INFO «C:ProgramDataFavorites» targeted to «C:UsersPublicFavorites»

10.11.2016 9:18:24 INFO «C:ProgramDataStart Menu» is Junction Point

10.11.2016 9:18:24 INFO «C:ProgramDataStart Menu» targeted to «C:ProgramDataMicrosoftWindowsStart Menu»

10.11.2016 9:18:24 INFO «C:ProgramDataTemplates» is Junction Point

10.11.2016 9:18:24 INFO «C:ProgramDataTemplates» targeted to «C:ProgramDataMicrosoftWindowsTemplates»

10.11.2016 9:18:24 INFO «C:ProgramDataГлавное меню» is Junction Point

10.11.2016 9:18:24 INFO «C:ProgramDataГлавное меню» targeted to «C:ProgramDataMicrosoftWindowsStart Menu»

10.11.2016 9:18:24 INFO «C:ProgramDataДокументы» is Junction Point

10.11.2016 9:18:24 INFO «C:ProgramDataДокументы» targeted to «C:UsersPublicDocuments»

10.11.2016 9:18:24 INFO «C:ProgramDataИзбранное» is Junction Point

10.11.2016 9:18:24 INFO «C:ProgramDataИзбранное» targeted to «C:UsersPublicFavorites»

10.11.2016 9:18:24 INFO «C:ProgramDataРабочий стол» is Junction Point

10.11.2016 9:18:24 INFO «C:ProgramDataРабочий стол» targeted to «C:UsersPublicDesktop»

10.11.2016 9:18:24 INFO «C:ProgramDataШаблоны» is Junction Point

10.11.2016 9:18:24 INFO «C:ProgramDataШаблоны» targeted to «C:ProgramDataMicrosoftWindowsTemplates»

10.11.2016 9:18:24 INFO Junction points list is written to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoJunction_ProgramData_RT-35.txt» file.

10.11.2016 9:18:24 INFO Execution of NtfsJunctionListCollectorBase::ExtractData for «C:ProgramData» directory is complete.

10.11.2016 9:18:24 INFO Finished module: Collecting NTFS junction points from Application Data

10.11.2016 9:18:24 INFO Starting module: Collecting «Kleaner» logs

10.11.2016 9:18:24 INFO Collecting «Kleaner» logs: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataLocalTempkleaner*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempkleaner*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempkleaner*.log;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO Collecting «Kleaner» logs: ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:18:24 INFO Finished module: Collecting «Kleaner» logs

10.11.2016 9:18:24 INFO Starting module: Collecting error logs of Microsoft SQL Server

10.11.2016 9:18:24 INFO Collecting error logs of Microsoft SQL Server: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO List of templates to collect:

SearchPattern:C:Program FilesMicrosoft SQL Server*MSSQLLogERRORLOG*;DisableWow64Redirect:True;AdditionalData:X64
SearchPattern:C:Program Files (x86)Microsoft SQL Server*MSSQLLogERRORLOG*;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO Collecting error logs of Microsoft SQL Server: ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:18:24 INFO Finished module: Collecting error logs of Microsoft SQL Server

10.11.2016 9:18:24 INFO Starting module: Collecting Microsoft .NET Framework setup logs

10.11.2016 9:18:24 INFO Collecting Microsoft .NET Framework setup logs : ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataLocalTempdd_dotNetFx*_*_x86_x64_decompression_log.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempdd_SetupUtility.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempMicrosoft .NET Framework *Setup*.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempMicrosoft .NET Framework *Setup*.html;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempdd_dotNetFx*_*_x86_x64_decompression_log.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempdd_SetupUtility.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempMicrosoft .NET Framework *Setup*.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempMicrosoft .NET Framework *Setup*.html;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO Collecting Microsoft .NET Framework setup logs : ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:18:24 INFO Finished module: Collecting Microsoft .NET Framework setup logs

10.11.2016 9:18:24 INFO Starting module: Collecting versions of hotfixes of Kaspersky Lab products

10.11.2016 9:18:24 INFO Products info collector start.

10.11.2016 9:18:24 INFO Environment registry keys:

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:24 INFO Execution of ProductInfoCollector is complete.

10.11.2016 9:18:24 INFO Finished module: Collecting versions of hotfixes of Kaspersky Lab products

10.11.2016 9:18:24 INFO Starting module: ControlRegistryPathExtractor

10.11.2016 9:18:24 INFO Extracting registry image from «HKEY_LOCAL_MACHINESystemCurrentControlSetControl» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_System_CurrentControlSet_Control.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:25 INFO Finished module: ControlRegistryPathExtractor

10.11.2016 9:18:25 INFO Starting module: ServicesRegistryPathExtractor

10.11.2016 9:18:25 INFO Extracting registry image from «HKEY_LOCAL_MACHINESystemCurrentControlSetServices» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_System_CurrentControlSet_Services.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:25 INFO Finished module: ServicesRegistryPathExtractor

10.11.2016 9:18:25 INFO Starting module: ProductRegistryPathExtraction

10.11.2016 9:18:25 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareKasperskyLab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_Software_KasperskyLab.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:25 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareWow6432NodeKasperskyLab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_Software_Wow6432Node_KasperskyLab.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:25 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareKasperskyLab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKCU_Software_KasperskyLab.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:25 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareWow6432NodeKasperskyLab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKCU_Software_Wow6432Node_KasperskyLab.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:25 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareKaspersky Lab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_Software_Kaspersky_Lab.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:25 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareWow6432NodeKaspersky Lab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_Software_Wow6432Node_Kaspersky_Lab.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:25 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareKaspersky Lab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKCU_Software_Kaspersky_Lab.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:25 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareWow6432NodeKaspersky Lab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKCU_Software_Wow6432Node_Kaspersky_Lab.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:25 INFO Finished module: ProductRegistryPathExtraction

10.11.2016 9:18:25 INFO Starting module: Getting information about versions of plug-ins of Kaspersky Security Center

10.11.2016 9:18:25 INFO Security Center plugins info extracting started…

10.11.2016 9:18:25 INFO Getting information about Kaspersky Security Center plug-ins is complete.

10.11.2016 9:18:25 INFO Finished module: Getting information about versions of plug-ins of Kaspersky Security Center

10.11.2016 9:18:25 INFO Starting module: Collecting setup API logs

10.11.2016 9:18:25 INFO Collecting setup API logs: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:25 INFO List of templates to collect:

SearchPattern:C:Windowsinfsetupapi.*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Windowssetup*.log;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

10.11.2016 9:18:25 INFO Copy file from «C:Windowsinfsetupapi.app.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoSetupapisetupapi.app.log»

10.11.2016 9:18:25 INFO Copy file from «C:Windowsinfsetupapi.dev.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoSetupapisetupapi.dev.log»

10.11.2016 9:18:25 INFO Copy file from «C:Windowsinfsetupapi.offline.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoSetupapisetupapi.offline.log»

10.11.2016 9:18:25 INFO Copy file from «C:Windowssetupact.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoSetupapisetupact.log»

10.11.2016 9:18:25 INFO Copy file from «C:Windowssetuperr.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoSetupapisetuperr.log»

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:25 INFO Collecting setup API logs: ExtractData(Action setProgressValue): Data extracting finished. Collected 5 files.

10.11.2016 9:18:25 INFO Finished module: Collecting setup API logs

10.11.2016 9:18:25 INFO Starting module: MSIESearchScopes

10.11.2016 9:18:25 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerSearch ScopesSearchScopes.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:25 INFO Finished module: MSIESearchScopes

10.11.2016 9:18:25 INFO Starting module: IEFeaturesExtractor

10.11.2016 9:18:25 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareMicrosoftInternet Explorer» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoDllCacheHKLM_IE_OBTAINED.reg» file.

10.11.2016 9:18:25 INFO Extraction of registry image is complete.

10.11.2016 9:18:26 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareMicrosoftInternet Explorer» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoDllCacheHLCU_IE_OBTAINED.reg» file.

10.11.2016 9:18:26 INFO Extraction of registry image is complete.

10.11.2016 9:18:26 INFO Finished module: IEFeaturesExtractor

10.11.2016 9:18:26 INFO Starting module: MSIERegistryPathExtractor

10.11.2016 9:18:26 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerToolbar» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKLM_IE_Toolbar.reg» file.

10.11.2016 9:18:26 INFO Extraction of registry image is complete.

10.11.2016 9:18:26 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKCU_IE_Toolbar.reg» file.

10.11.2016 9:18:26 INFO Extraction of registry image is complete.

10.11.2016 9:18:26 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerExplorer Bars» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKLM_IE_Explorer_Bars.reg» file.

10.11.2016 9:18:26 INFO Extraction of registry image is complete.

10.11.2016 9:18:26 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerExplorer Bars» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKCU_IE_Explorer_Bars.reg» file.

10.11.2016 9:18:26 INFO Extraction of registry image is complete.

10.11.2016 9:18:26 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerMenuExt» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKLM_IE_MenuExt.reg» file.

10.11.2016 9:18:26 INFO Extraction of registry image is complete.

10.11.2016 9:18:26 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMenuExt» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKCU_IE_MenuExt.reg» file.

10.11.2016 9:18:26 INFO Extraction of registry image is complete.

10.11.2016 9:18:26 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerExtensions» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKLM_IE_Extensions.reg» file.

10.11.2016 9:18:26 INFO Extraction of registry image is complete.

10.11.2016 9:18:26 INFO Finished module: MSIERegistryPathExtractor

10.11.2016 9:18:26 INFO Starting module: FirefoxFeatureExtractor

10.11.2016 9:18:26 INFO Finished module: FirefoxFeatureExtractor

10.11.2016 9:18:26 INFO Starting module: Collecting Mozilla Firefox files

10.11.2016 9:18:26 INFO Collecting Mozilla Firefox files: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:26 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataRoamingMozillaFirefoxProfiles*prefs.js;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataRoamingMozillaFirefoxProfiles*user.js;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:18:26 INFO Collecting Mozilla Firefox files: ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:18:26 INFO Finished module: Collecting Mozilla Firefox files

10.11.2016 9:18:26 INFO Starting module: Detecting of incompatible software

10.11.2016 9:18:33 INFO Finished module: Detecting of incompatible software

10.11.2016 9:18:33 INFO Data extracting finished.

10.11.2016 9:18:33 INFO Creating archived report started on path: W:ITreportGSI6_RT-35_sadmin1_11_10_2016_09_15_23.zip

10.11.2016 9:18:33 INFO The old version of the Get System Information managed wrapper is started.

10.11.2016 9:18:33 INFO The old version of Get System Information PE is extracted at path: «C:Userssadmin1AppDataLocalTemps3akGetSystemInfo.exe»

10.11.2016 9:18:33 INFO The old version of Get System Information PE is started.

10.11.2016 9:18:36 INFO The old version of Get System Information PE is finished.

10.11.2016 9:18:36 INFO UnSubscribeModuleProgressListener start…

10.11.2016 9:18:36 INFO UnSubscribeModuleProgressListener completed.

10.11.2016 9:18:36 INFO Raise OnDataExtractionCompleted()

10.11.2016 9:18:36 INFO Raised event OnDataExtractionCompleted()

10.11.2016 9:18:36 INFO Exit from critical area…

10.11.2016 9:22:44 INFO Enter to critical area…

10.11.2016 9:22:44 INFO Data extracting started.

10.11.2016 9:22:44 INFO Starting module: Getting System Information

10.11.2016 9:22:44 INFO Old Get System Info arguments: «/EULA=1 /qn /l=3 /path=»C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfo»»

10.11.2016 9:22:44 INFO The old version of the Get System Information managed wrapper is started.

10.11.2016 9:22:44 INFO The old version of Get System Information PE is extracted at path: «C:Userssadmin1AppDataLocalTemps3akGetSystemInfo.exe»

10.11.2016 9:22:44 INFO The old version of Get System Information PE is started.

10.11.2016 9:24:15 INFO The old version of Get System Information PE is finished.

10.11.2016 9:24:15 INFO Finished module: Getting System Information

10.11.2016 9:24:15 INFO Starting module: Executing AVZ

10.11.2016 9:24:15 INFO The old version of the Get System Information managed wrapper is started.

10.11.2016 9:24:15 INFO The old version of Get System Information PE is extracted at path: «C:Userssadmin1AppDataLocalTemps3akGetSystemInfo.exe»

10.11.2016 9:24:15 INFO The old version of Get System Information PE is started.

10.11.2016 9:24:15 INFO The old version of Get System Information PE is finished.

10.11.2016 9:24:15 INFO AVZ extracted at path C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoDllCacheavz

10.11.2016 9:25:15 INFO File «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoDllCacheavzavz.exe» executed with arguments «Script=»C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoDllCacheavzasa.avz» HiddenMode=»3″ SpoolLog=»C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoavz.log» TempFolder=»C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoAvzTemp» «.

10.11.2016 9:25:15 INFO Finished module: Executing AVZ

10.11.2016 9:25:15 INFO Starting module: Overview of Kaspersky Lab files in Application Data

10.11.2016 9:25:15 INFO Overview of Kaspersky Lab files in Application Data: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO List of templates to collect:

SearchPattern:C:ProgramDataKaspersky Lab*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataRoamingKaspersky Lab*;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO Finished module: Overview of Kaspersky Lab files in Application Data

10.11.2016 9:25:15 INFO Starting module: Getting information about versions of databases files for Kaspersky Lab products

10.11.2016 9:25:15 INFO ExtractData started:

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO NeedWow64FsRedirectionDisable:False

10.11.2016 9:25:15 INFO FilesSearchOptions:AllDirectories

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO The scope of the «C:ProgramDataKaspersky Lab*BasesCache» directory

10.11.2016 9:25:15 INFO At path «C:ProgramDataKaspersky Lab*BasesCache» found 0 files for pattern «*.dll.*».

10.11.2016 9:25:15 INFO At path «C:ProgramDataKaspersky Lab*BasesCache» found 0 files for pattern «*.exe.*».

10.11.2016 9:25:15 INFO At path «C:ProgramDataKaspersky Lab*BasesCache» found 0 files for pattern «*.sys.*».

10.11.2016 9:25:15 INFO At path «C:ProgramDataKaspersky Lab*BasesCache» found 0 files for pattern «*.kdl.*».

10.11.2016 9:25:15 INFO At path «C:ProgramDataKaspersky Lab*BasesCache» found 0 files for pattern «*.enc1.*».

10.11.2016 9:25:15 INFO The scope of the «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» directory

10.11.2016 9:25:15 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» found 0 files for pattern «*.dll.*».

10.11.2016 9:25:15 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» found 0 files for pattern «*.exe.*».

10.11.2016 9:25:15 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» found 0 files for pattern «*.sys.*».

10.11.2016 9:25:15 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» found 0 files for pattern «*.kdl.*».

10.11.2016 9:25:15 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*BasesCache» found 0 files for pattern «*.enc1.*».

10.11.2016 9:25:15 INFO Finished module: Getting information about versions of databases files for Kaspersky Lab products

10.11.2016 9:25:15 INFO Starting module: Getting information about versions of drivers of Kaspersky Lab products

10.11.2016 9:25:15 INFO ExtractData started:

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO NeedWow64FsRedirectionDisable:True

10.11.2016 9:25:15 INFO FilesSearchOptions:TopDirectoryOnly

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO The scope of the «C:Windowssystem32drivers» directory

10.11.2016 9:25:15 INFO At path «C:Windowssystem32drivers» found 0 files for pattern «kl*.sys».

10.11.2016 9:25:15 INFO At path «C:Windowssystem32drivers» found 0 files for pattern «kneps.sys».

10.11.2016 9:25:15 INFO At path «C:Windowssystem32drivers» found 0 files for pattern «cm_km*.sys».

10.11.2016 9:25:15 INFO Finished module: Getting information about versions of drivers of Kaspersky Lab products

10.11.2016 9:25:15 INFO Starting module: Getting information about versions of modules of Kaspersky Lab products

10.11.2016 9:25:15 INFO ExtractData started:

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO NeedWow64FsRedirectionDisable:False

10.11.2016 9:25:15 INFO FilesSearchOptions:TopDirectoryOnly

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO The scope of the «C:Program FilesKaspersky Lab**» directory

10.11.2016 9:25:15 INFO At path «C:Program FilesKaspersky Lab**» found 0 files for pattern «*.dll».

10.11.2016 9:25:15 INFO At path «C:Program FilesKaspersky Lab**» found 0 files for pattern «*.exe».

10.11.2016 9:25:15 INFO At path «C:Program FilesKaspersky Lab**» found 0 files for pattern «*.sys».

10.11.2016 9:25:15 INFO At path «C:Program FilesKaspersky Lab**» found 0 files for pattern «*.kdl».

10.11.2016 9:25:15 INFO At path «C:Program FilesKaspersky Lab**» found 0 files for pattern «*.enc1».

10.11.2016 9:25:15 INFO The scope of the «C:Program FilesKaspersky Lab***» directory

10.11.2016 9:25:15 INFO At path «C:Program FilesKaspersky Lab***» found 0 files for pattern «*.dll».

10.11.2016 9:25:15 INFO At path «C:Program FilesKaspersky Lab***» found 0 files for pattern «*.exe».

10.11.2016 9:25:15 INFO At path «C:Program FilesKaspersky Lab***» found 0 files for pattern «*.sys».

10.11.2016 9:25:15 INFO At path «C:Program FilesKaspersky Lab***» found 0 files for pattern «*.kdl».

10.11.2016 9:25:15 INFO At path «C:Program FilesKaspersky Lab***» found 0 files for pattern «*.enc1».

10.11.2016 9:25:15 INFO The scope of the «C:Program Files (x86)Kaspersky Lab**» directory

10.11.2016 9:25:15 INFO At path «C:Program Files (x86)Kaspersky Lab**» found 0 files for pattern «*.dll».

10.11.2016 9:25:15 INFO At path «C:Program Files (x86)Kaspersky Lab**» found 0 files for pattern «*.exe».

10.11.2016 9:25:15 INFO At path «C:Program Files (x86)Kaspersky Lab**» found 0 files for pattern «*.sys».

10.11.2016 9:25:15 INFO At path «C:Program Files (x86)Kaspersky Lab**» found 0 files for pattern «*.kdl».

10.11.2016 9:25:15 INFO At path «C:Program Files (x86)Kaspersky Lab**» found 0 files for pattern «*.enc1».

10.11.2016 9:25:15 INFO The scope of the «C:Program Files (x86)Kaspersky Lab***» directory

10.11.2016 9:25:15 INFO At path «C:Program Files (x86)Kaspersky Lab***» found 0 files for pattern «*.dll».

10.11.2016 9:25:15 INFO At path «C:Program Files (x86)Kaspersky Lab***» found 0 files for pattern «*.exe».

10.11.2016 9:25:15 INFO At path «C:Program Files (x86)Kaspersky Lab***» found 0 files for pattern «*.sys».

10.11.2016 9:25:15 INFO At path «C:Program Files (x86)Kaspersky Lab***» found 0 files for pattern «*.kdl».

10.11.2016 9:25:15 INFO At path «C:Program Files (x86)Kaspersky Lab***» found 0 files for pattern «*.enc1».

10.11.2016 9:25:15 INFO Finished module: Getting information about versions of modules of Kaspersky Lab products

10.11.2016 9:25:15 INFO Starting module: Getting information about versions of modules from Program Data of Kaspersky Lab products

10.11.2016 9:25:15 INFO ExtractData started:

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO NeedWow64FsRedirectionDisable:False

10.11.2016 9:25:15 INFO FilesSearchOptions:TopDirectoryOnly

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO The scope of the «C:ProgramDataKaspersky Lab*» directory

10.11.2016 9:25:15 INFO At path «C:ProgramDataKaspersky Lab*» found 0 files for pattern «*.dll».

10.11.2016 9:25:15 INFO At path «C:ProgramDataKaspersky Lab*» found 0 files for pattern «*.exe».

10.11.2016 9:25:15 INFO At path «C:ProgramDataKaspersky Lab*» found 0 files for pattern «*.sys».

10.11.2016 9:25:15 INFO At path «C:ProgramDataKaspersky Lab*» found 0 files for pattern «*.kdl».

10.11.2016 9:25:15 INFO At path «C:ProgramDataKaspersky Lab*» found 0 files for pattern «*.enc1».

10.11.2016 9:25:15 INFO The scope of the «C:Userssadmin1AppDataRoamingKaspersky Lab*» directory

10.11.2016 9:25:15 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*» found 0 files for pattern «*.dll».

10.11.2016 9:25:15 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*» found 0 files for pattern «*.exe».

10.11.2016 9:25:15 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*» found 0 files for pattern «*.sys».

10.11.2016 9:25:15 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*» found 0 files for pattern «*.kdl».

10.11.2016 9:25:15 INFO At path «C:Userssadmin1AppDataRoamingKaspersky Lab*» found 0 files for pattern «*.enc1».

10.11.2016 9:25:15 INFO Finished module: Getting information about versions of modules from Program Data of Kaspersky Lab products

10.11.2016 9:25:15 INFO Starting module: Collecting console output of «klnagchk.exe»

10.11.2016 9:25:15 INFO Finished module: Collecting console output of «klnagchk.exe»

10.11.2016 9:25:15 INFO Starting module: Collecting the «avp.com» settings

10.11.2016 9:25:15 INFO The «avp.com» file is not found.

10.11.2016 9:25:15 INFO Finished module: Collecting the «avp.com» settings

10.11.2016 9:25:15 INFO Starting module: Collecting the «avp.com» task statistics

10.11.2016 9:25:15 INFO The «avp.com» file is not found.

10.11.2016 9:25:15 INFO Finished module: Collecting the «avp.com» task statistics

10.11.2016 9:25:15 INFO Starting module: Collecting «Kavremover» logs

10.11.2016 9:25:15 INFO Collecting «Kavremover» logs: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataLocalTempkavrem*.log;DisableWow64Redirect:True;AdditionalData:
SearchPattern:C:WindowsTempkavrem*.log;DisableWow64Redirect:True;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempkavrem*.log;DisableWow64Redirect:True;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO Collecting «Kavremover» logs: ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:25:15 INFO Finished module: Collecting «Kavremover» logs

10.11.2016 9:25:15 INFO Starting module: Collecting tiny dumps

10.11.2016 9:25:15 INFO Collecting tiny dumps: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO List of templates to collect:

SearchPattern:C:ProgramDataKaspersky Lab*.tiny.dmp*;DisableWow64Redirect:True;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO Collecting tiny dumps: ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:25:15 INFO Finished module: Collecting tiny dumps

10.11.2016 9:25:15 INFO Starting module: Collecting logs of patches of Kaspersky Lab products

10.11.2016 9:25:15 INFO Collecting logs of patches of Kaspersky Lab products: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataLocalTempkavpatcher.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempKESpatch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempak_patch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempkavpatcher.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempKESpatch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempak_patch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempkavpatcher.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempKESpatch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempak_patch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Labkavpatcher.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky LabKESpatch*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Labak_patch*;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO Copy file from «C:WindowsTempak_patch2016-11-09-12-43-05.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoPatches Install Logsak_patch2016-11-09-12-43-05.log»

10.11.2016 9:25:15 INFO Copy file from «C:WindowsTempak_patch2016-11-09-12-43-47.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoPatches Install Logsak_patch2016-11-09-12-43-47.log»

10.11.2016 9:25:15 INFO Copy file from «C:WindowsTempak_patch_sfx2016-11-09-12-43-46.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoPatches Install Logsak_patch_sfx2016-11-09-12-43-46.log»

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO Collecting logs of patches of Kaspersky Lab products: ExtractData(Action setProgressValue): Data extracting finished. Collected 3 files.

10.11.2016 9:25:15 INFO Finished module: Collecting logs of patches of Kaspersky Lab products

10.11.2016 9:25:15 INFO Starting module: Collecting logs of Kaspersky Lab products

10.11.2016 9:25:15 INFO Collecting logs of Kaspersky Lab products: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:15 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataLocalTempkl*.log*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTemp$kl*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempkav8wsee*.log*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempkl*.log*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTemp$kl*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempkav8wsee*.log*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempkl*.log*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTemp$kl*;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempkav8wsee*.log*;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

10.11.2016 9:25:16 INFO Copy file from «C:Userssadmin1AppDataLocalTempkl-install-2016-11-09-13-46-37.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-install-2016-11-09-13-46-37.log»

10.11.2016 9:25:16 INFO Copy file from «C:Userssadmin1AppDataLocalTempkl-setup-2016-11-09-13-46-18.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-setup-2016-11-09-13-46-18.log»

10.11.2016 9:25:16 INFO Copy file from «C:Userssadmin1AppDataLocalTempkl-update-2016-11-09-13-47-20.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-update-2016-11-09-13-47-20.log»

10.11.2016 9:25:16 INFO Copy file from «C:Userssadmin1AppDataLocalTempkl-update-2016-11-09-13-50-07.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-update-2016-11-09-13-50-07.log»

10.11.2016 9:25:16 INFO Copy file from «C:Userssadmin1AppDataLocalTemp$klpkinst.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klpkinst.log»

10.11.2016 9:25:16 INFO Copy file from «C:Userssadmin1AppDataLocalTemp$klrbtagt.txt» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klrbtagt.txt»

10.11.2016 9:25:16 INFO Copy file from «C:Userssadmin1AppDataLocalTemp$klriwrp.txt» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klriwrp.txt»

10.11.2016 9:25:17 INFO Copy file from «C:WindowsTempkl-install-2016-11-09-12-47-40.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-install-2016-11-09-12-47-40.log»

10.11.2016 9:25:17 INFO Copy file from «C:WindowsTempkl-setup-2016-11-09-12-47-36.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-setup-2016-11-09-12-47-36.log»

10.11.2016 9:25:17 INFO Copy file from «C:WindowsTempkl-update-2016-11-09-12-48-43.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-update-2016-11-09-12-48-43.log»

10.11.2016 9:25:18 INFO Copy file from «C:WindowsTempkl-update-2016-11-09-12-53-13.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logskl-update-2016-11-09-12-53-13.log»

10.11.2016 9:25:18 INFO Copy file from «C:WindowsTemp$klnagent-2016-11-09-12-42-48.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klnagent-2016-11-09-12-42-48.log»

10.11.2016 9:25:18 INFO Copy file from «C:WindowsTemp$klnagent-setup-2016-11-09-12-42-48.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klnagent-setup-2016-11-09-12-42-48.log»

10.11.2016 9:25:18 INFO Copy file from «C:WindowsTemp$klnagent-uninstall.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klnagent-uninstall.log»

10.11.2016 9:25:18 INFO Copy file from «C:WindowsTemp$klrbtagt.bak» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klrbtagt.bak»

10.11.2016 9:25:18 INFO File duplicate «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klrbtagt.txt» at destination folder «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs»

10.11.2016 9:25:18 INFO File rename to C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klrbtagt jc3lmrm5.sph.txt.

10.11.2016 9:25:18 INFO Copy file from «C:WindowsTemp$klrbtagt.txt» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klrbtagt jc3lmrm5.sph.txt»

10.11.2016 9:25:18 INFO Copy file from «C:WindowsTemp$klriwrp.bak» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klriwrp.bak»

10.11.2016 9:25:18 INFO File duplicate «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klriwrp.txt» at destination folder «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs»

10.11.2016 9:25:18 INFO File rename to C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klriwrp mkwysgae.xh2.txt.

10.11.2016 9:25:18 INFO Copy file from «C:WindowsTemp$klriwrp.txt» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klriwrp mkwysgae.xh2.txt»

10.11.2016 9:25:19 INFO Copy file from «C:WindowsTemp$klssinstlib.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoinstall logs$klssinstlib.log»

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO Collecting logs of Kaspersky Lab products: ExtractData(Action setProgressValue): Data extracting finished. Collected 19 files.

10.11.2016 9:25:19 INFO Finished module: Collecting logs of Kaspersky Lab products

10.11.2016 9:25:19 INFO Starting module: Collecting update status files

10.11.2016 9:25:19 INFO Collecting update status files : ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO List of templates to collect:

SearchPattern:C:ProgramDataKaspersky Lab*Datau0607g.xml;DisableWow64Redirect:True;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Lab*Datau1313g.xml;DisableWow64Redirect:True;AdditionalData:
———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO Copy file from «C:ProgramDataKaspersky LabKES10SP1Datau1313g.xml» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfou1313g_KES10SP1_RT-35.xml»

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO Collecting update status files : ExtractData(Action setProgressValue): Data extracting finished. Collected 1 files.

10.11.2016 9:25:19 INFO Finished module: Collecting update status files

10.11.2016 9:25:19 INFO Starting module: Overview of Kaspersky Security Center dump files

10.11.2016 9:25:19 INFO Overview of Kaspersky Security Center dump files: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO List of templates to collect:

SearchPattern:C:Windows*.dmp;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsMinidump*.dmp;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program FilesKaspersky LabKaspersky Security Center~dumps*.dmp;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program FilesKaspersky LabKaspersky Security Center~dumps*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program FilesKaspersky LabKaspersky Security Center~dumps*.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program FilesKaspersky LabKaspersky Security Center~dumps*.enc1;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program Files (x86)Kaspersky LabKaspersky Security Center~dumps*.dmp;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program Files (x86)Kaspersky LabKaspersky Security Center~dumps*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program Files (x86)Kaspersky LabKaspersky Security Center~dumps*.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Program Files (x86)Kaspersky LabKaspersky Security Center~dumps*.enc1;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Lab*.dmp;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Lab*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Lab*.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:ProgramDataKaspersky Lab*.enc1;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO Finished module: Overview of Kaspersky Security Center dump files

10.11.2016 9:25:19 INFO Starting module: Collecting NTFS junction points from Application Data

10.11.2016 9:25:19 INFO Junction points collection is started for the «C:ProgramData» directory.

10.11.2016 9:25:19 INFO Drive «C:» has File System «NTFS»

10.11.2016 9:25:19 INFO «C:ProgramDataApplication Data» is Junction Point

10.11.2016 9:25:19 INFO «C:ProgramDataApplication Data» targeted to «C:ProgramData»

10.11.2016 9:25:19 INFO «C:ProgramDataDesktop» is Junction Point

10.11.2016 9:25:19 INFO «C:ProgramDataDesktop» targeted to «C:UsersPublicDesktop»

10.11.2016 9:25:19 INFO «C:ProgramDataDocuments» is Junction Point

10.11.2016 9:25:19 INFO «C:ProgramDataDocuments» targeted to «C:UsersPublicDocuments»

10.11.2016 9:25:19 INFO «C:ProgramDataFavorites» is Junction Point

10.11.2016 9:25:19 INFO «C:ProgramDataFavorites» targeted to «C:UsersPublicFavorites»

10.11.2016 9:25:19 INFO «C:ProgramDataStart Menu» is Junction Point

10.11.2016 9:25:19 INFO «C:ProgramDataStart Menu» targeted to «C:ProgramDataMicrosoftWindowsStart Menu»

10.11.2016 9:25:19 INFO «C:ProgramDataTemplates» is Junction Point

10.11.2016 9:25:19 INFO «C:ProgramDataTemplates» targeted to «C:ProgramDataMicrosoftWindowsTemplates»

10.11.2016 9:25:19 INFO «C:ProgramDataГлавное меню» is Junction Point

10.11.2016 9:25:19 INFO «C:ProgramDataГлавное меню» targeted to «C:ProgramDataMicrosoftWindowsStart Menu»

10.11.2016 9:25:19 INFO «C:ProgramDataДокументы» is Junction Point

10.11.2016 9:25:19 INFO «C:ProgramDataДокументы» targeted to «C:UsersPublicDocuments»

10.11.2016 9:25:19 INFO «C:ProgramDataИзбранное» is Junction Point

10.11.2016 9:25:19 INFO «C:ProgramDataИзбранное» targeted to «C:UsersPublicFavorites»

10.11.2016 9:25:19 INFO «C:ProgramDataРабочий стол» is Junction Point

10.11.2016 9:25:19 INFO «C:ProgramDataРабочий стол» targeted to «C:UsersPublicDesktop»

10.11.2016 9:25:19 INFO «C:ProgramDataШаблоны» is Junction Point

10.11.2016 9:25:19 INFO «C:ProgramDataШаблоны» targeted to «C:ProgramDataMicrosoftWindowsTemplates»

10.11.2016 9:25:19 INFO Junction points list is written to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoJunction_ProgramData_RT-35.txt» file.

10.11.2016 9:25:19 INFO Execution of NtfsJunctionListCollectorBase::ExtractData for «C:ProgramData» directory is complete.

10.11.2016 9:25:19 INFO Finished module: Collecting NTFS junction points from Application Data

10.11.2016 9:25:19 INFO Starting module: Collecting «Kleaner» logs

10.11.2016 9:25:19 INFO Collecting «Kleaner» logs: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataLocalTempkleaner*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:WindowsTempkleaner*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempkleaner*.log;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO Collecting «Kleaner» logs: ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:25:19 INFO Finished module: Collecting «Kleaner» logs

10.11.2016 9:25:19 INFO Starting module: Collecting error logs of Microsoft SQL Server

10.11.2016 9:25:19 INFO Collecting error logs of Microsoft SQL Server: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO List of templates to collect:

SearchPattern:C:Program FilesMicrosoft SQL Server*MSSQLLogERRORLOG*;DisableWow64Redirect:True;AdditionalData:X64
SearchPattern:C:Program Files (x86)Microsoft SQL Server*MSSQLLogERRORLOG*;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO Collecting error logs of Microsoft SQL Server: ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:25:19 INFO Finished module: Collecting error logs of Microsoft SQL Server

10.11.2016 9:25:19 INFO Starting module: Collecting Microsoft .NET Framework setup logs

10.11.2016 9:25:19 INFO Collecting Microsoft .NET Framework setup logs : ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataLocalTempdd_dotNetFx*_*_x86_x64_decompression_log.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempdd_SetupUtility.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempMicrosoft .NET Framework *Setup*.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataLocalTempMicrosoft .NET Framework *Setup*.html;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempdd_dotNetFx*_*_x86_x64_decompression_log.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempdd_SetupUtility.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempMicrosoft .NET Framework *Setup*.txt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataTempMicrosoft .NET Framework *Setup*.html;DisableWow64Redirect:False;AdditionalData:
———————————————————————————————————————————————————————————————————

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO Collecting Microsoft .NET Framework setup logs : ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:25:19 INFO Finished module: Collecting Microsoft .NET Framework setup logs

10.11.2016 9:25:19 INFO Starting module: Collecting versions of hotfixes of Kaspersky Lab products

10.11.2016 9:25:19 INFO Products info collector start.

10.11.2016 9:25:19 INFO Environment registry keys:

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO Execution of ProductInfoCollector is complete.

10.11.2016 9:25:19 INFO Finished module: Collecting versions of hotfixes of Kaspersky Lab products

10.11.2016 9:25:19 INFO Starting module: ControlRegistryPathExtractor

10.11.2016 9:25:19 INFO Extracting registry image from «HKEY_LOCAL_MACHINESystemCurrentControlSetControl» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_System_CurrentControlSet_Control.reg» file.

10.11.2016 9:25:19 INFO Extraction of registry image is complete.

10.11.2016 9:25:19 INFO Finished module: ControlRegistryPathExtractor

10.11.2016 9:25:19 INFO Starting module: ServicesRegistryPathExtractor

10.11.2016 9:25:19 INFO Extracting registry image from «HKEY_LOCAL_MACHINESystemCurrentControlSetServices» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_System_CurrentControlSet_Services.reg» file.

10.11.2016 9:25:19 INFO Extraction of registry image is complete.

10.11.2016 9:25:19 INFO Finished module: ServicesRegistryPathExtractor

10.11.2016 9:25:19 INFO Starting module: ProductRegistryPathExtraction

10.11.2016 9:25:19 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareKasperskyLab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_Software_KasperskyLab.reg» file.

10.11.2016 9:25:19 INFO Extraction of registry image is complete.

10.11.2016 9:25:19 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareWow6432NodeKasperskyLab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_Software_Wow6432Node_KasperskyLab.reg» file.

10.11.2016 9:25:19 INFO Extraction of registry image is complete.

10.11.2016 9:25:19 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareKasperskyLab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKCU_Software_KasperskyLab.reg» file.

10.11.2016 9:25:19 INFO Extraction of registry image is complete.

10.11.2016 9:25:19 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareWow6432NodeKasperskyLab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKCU_Software_Wow6432Node_KasperskyLab.reg» file.

10.11.2016 9:25:19 INFO Extraction of registry image is complete.

10.11.2016 9:25:19 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareKaspersky Lab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_Software_Kaspersky_Lab.reg» file.

10.11.2016 9:25:19 INFO Extraction of registry image is complete.

10.11.2016 9:25:19 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareWow6432NodeKaspersky Lab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKLM_Software_Wow6432Node_Kaspersky_Lab.reg» file.

10.11.2016 9:25:19 INFO Extraction of registry image is complete.

10.11.2016 9:25:19 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareKaspersky Lab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKCU_Software_Kaspersky_Lab.reg» file.

10.11.2016 9:25:19 INFO Extraction of registry image is complete.

10.11.2016 9:25:19 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareWow6432NodeKaspersky Lab» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoRegistryHKCU_Software_Wow6432Node_Kaspersky_Lab.reg» file.

10.11.2016 9:25:19 INFO Extraction of registry image is complete.

10.11.2016 9:25:19 INFO Finished module: ProductRegistryPathExtraction

10.11.2016 9:25:19 INFO Starting module: Getting information about versions of plug-ins of Kaspersky Security Center

10.11.2016 9:25:19 INFO Security Center plugins info extracting started…

10.11.2016 9:25:19 INFO Getting information about Kaspersky Security Center plug-ins is complete.

10.11.2016 9:25:19 INFO Finished module: Getting information about versions of plug-ins of Kaspersky Security Center

10.11.2016 9:25:19 INFO Starting module: Collecting setup API logs

10.11.2016 9:25:19 INFO Collecting setup API logs: ExtractData(Action setProgressValue): Data extracting started.

———————————————————————————————————————————————————————————————————

10.11.2016 9:25:19 INFO List of templates to collect:

SearchPattern:C:Windowsinfsetupapi.*.log;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Windowssetup*.log;DisableWow64Redirect:False;AdditionalData:
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10.11.2016 9:25:20 INFO Copy file from «C:Windowsinfsetupapi.app.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoSetupapisetupapi.app.log»

10.11.2016 9:25:20 INFO Copy file from «C:Windowsinfsetupapi.dev.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoSetupapisetupapi.dev.log»

10.11.2016 9:25:20 INFO Copy file from «C:Windowsinfsetupapi.offline.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoSetupapisetupapi.offline.log»

10.11.2016 9:25:20 INFO Copy file from «C:Windowssetupact.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoSetupapisetupact.log»

10.11.2016 9:25:20 INFO Copy file from «C:Windowssetuperr.log» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoSetupapisetuperr.log»

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10.11.2016 9:25:20 INFO Collecting setup API logs: ExtractData(Action setProgressValue): Data extracting finished. Collected 5 files.

10.11.2016 9:25:20 INFO Finished module: Collecting setup API logs

10.11.2016 9:25:20 INFO Starting module: Collecting Windows event logs

10.11.2016 9:25:20 INFO Collecting Windows event logs: ExtractData(Action setProgressValue): Data extracting started.

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10.11.2016 9:25:20 INFO List of templates to collect:

SearchPattern:C:Windowssystem32winevtLogsSystem.evtx;DisableWow64Redirect:True;AdditionalData:
SearchPattern:C:Windowssystem32winevtLogsApplication.evtx;DisableWow64Redirect:True;AdditionalData:
SearchPattern:C:Windowssystem32winevtLogsKaspersky*.evtx;DisableWow64Redirect:True;AdditionalData:
SearchPattern:C:Windowssystem32ConfigSystem.evt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Windowssystem32ConfigApplication.evt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Windowssystem32ConfigSysEvent.evt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Windowssystem32ConfigAppEvent.evt;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Windowssystem32ConfigKaspersky*.evt;DisableWow64Redirect:False;AdditionalData:
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10.11.2016 9:25:20 INFO Copy file from «C:WindowsSystem32winevtLogsSystem.evtx» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoEventlogsSystem.evtx»

10.11.2016 9:25:20 INFO Copy file from «C:WindowsSystem32winevtLogsApplication.evtx» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoEventlogsApplication.evtx»

10.11.2016 9:25:20 INFO Copy file from «C:WindowsSystem32winevtLogsKaspersky Event Log.evtx» to «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoEventlogsKaspersky Event Log.evtx»

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10.11.2016 9:25:20 INFO Collecting Windows event logs: ExtractData(Action setProgressValue): Data extracting finished. Collected 3 files.

10.11.2016 9:25:20 INFO Finished module: Collecting Windows event logs

10.11.2016 9:25:20 INFO Starting module: MSIESearchScopes

10.11.2016 9:25:20 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerSearch ScopesSearchScopes.reg» file.

10.11.2016 9:25:20 INFO Extraction of registry image is complete.

10.11.2016 9:25:20 INFO Finished module: MSIESearchScopes

10.11.2016 9:25:20 INFO Starting module: IEFeaturesExtractor

10.11.2016 9:25:20 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareMicrosoftInternet Explorer» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoDllCacheHKLM_IE_OBTAINED.reg» file.

10.11.2016 9:25:20 INFO Extraction of registry image is complete.

10.11.2016 9:25:21 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareMicrosoftInternet Explorer» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoDllCacheHLCU_IE_OBTAINED.reg» file.

10.11.2016 9:25:21 INFO Extraction of registry image is complete.

10.11.2016 9:25:21 INFO Finished module: IEFeaturesExtractor

10.11.2016 9:25:21 INFO Starting module: MSIERegistryPathExtractor

10.11.2016 9:25:21 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerToolbar» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKLM_IE_Toolbar.reg» file.

10.11.2016 9:25:21 INFO Extraction of registry image is complete.

10.11.2016 9:25:21 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKCU_IE_Toolbar.reg» file.

10.11.2016 9:25:21 INFO Extraction of registry image is complete.

10.11.2016 9:25:21 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerExplorer Bars» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKLM_IE_Explorer_Bars.reg» file.

10.11.2016 9:25:21 INFO Extraction of registry image is complete.

10.11.2016 9:25:21 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerExplorer Bars» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKCU_IE_Explorer_Bars.reg» file.

10.11.2016 9:25:21 INFO Extraction of registry image is complete.

10.11.2016 9:25:21 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerMenuExt» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKLM_IE_MenuExt.reg» file.

10.11.2016 9:25:21 INFO Extraction of registry image is complete.

10.11.2016 9:25:21 INFO Extracting registry image from «HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMenuExt» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKCU_IE_MenuExt.reg» file.

10.11.2016 9:25:21 INFO Extraction of registry image is complete.

10.11.2016 9:25:21 INFO Extracting registry image from «HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerExtensions» to the «C:Userssadmin1AppDataLocalTempkrl0nth1.cevGetSystemInfoMicrosoft Internet ExplorerExtensions (registry images)HKLM_IE_Extensions.reg» file.

10.11.2016 9:25:21 INFO Extraction of registry image is complete.

10.11.2016 9:25:21 INFO Finished module: MSIERegistryPathExtractor

10.11.2016 9:25:21 INFO Starting module: FirefoxFeatureExtractor

10.11.2016 9:25:21 INFO Finished module: FirefoxFeatureExtractor

10.11.2016 9:25:21 INFO Starting module: Collecting Mozilla Firefox files

10.11.2016 9:25:21 INFO Collecting Mozilla Firefox files: ExtractData(Action setProgressValue): Data extracting started.

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10.11.2016 9:25:21 INFO List of templates to collect:

SearchPattern:C:Userssadmin1AppDataRoamingMozillaFirefoxProfiles*prefs.js;DisableWow64Redirect:False;AdditionalData:
SearchPattern:C:Userssadmin1AppDataRoamingMozillaFirefoxProfiles*user.js;DisableWow64Redirect:False;AdditionalData:
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10.11.2016 9:25:21 INFO Collecting Mozilla Firefox files: ExtractData(Action setProgressValue): Data extracting finished. Collected 0 files.

10.11.2016 9:25:21 INFO Finished module: Collecting Mozilla Firefox files

10.11.2016 9:25:21 INFO Starting module: Detecting of incompatible software

10.11.2016 9:25:27 INFO Finished module: Detecting of incompatible software

10.11.2016 9:25:27 INFO Data extracting finished.