We had JSD installed as Trial for a couple of days. Since the trial expired and we could not create any new Issues anymore, i removed the JSD Plugin. I removed all Schemes, Screen, Permissions etc regarding JSD from our Jira instance.
Today i ordered a 3 Agent License and wanted to install JSD again but i get the error «An unexpected error occurred. Refer to the logs for more information.»
The atlassian-servicedesk.log in var/atlassian/appdata… is empty.
The atlassian-jira.log part is attached:
2018-07-10 12:27:52,951 UpmAsynchronousTaskManager:thread-2 INFO email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.plugin.loaders.ScanningPluginLoader] No plugins found to be installed
2018-07-10 12:27:53,573 UpmAsynchronousTaskManager:thread-2 INFO email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (3): [com.atlassian.jira.plugins.workinghours, com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin, com.atlassian.servicedesk.internal-base-plugin], 300 seconds remaining
2018-07-10 12:27:54,577 UpmAsynchronousTaskManager:thread-2 INFO email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.j.p.w.i.bootstrap.lifecycle.WorkingHoursPluginLauncher] JIRA (SD) Working Hours Plugin starting…
2018-07-10 12:27:54,577 UpmAsynchronousTaskManager:thread-2 INFO email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.j.p.w.i.bootstrap.lifecycle.WorkingHoursPluginLauncher] JIRA (SD) Working Hours Plugin started
2018-07-10 12:27:54,597 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.psmq]
2018-07-10 12:27:54,707 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.OsgiServiceUtilsImpl] Registering service net.java.ao.atlassian.AtlassianTableNameConverter@17f03a47 with interface net.java.ao.schema.TableNameConverter and properties {com.atlassian.plugin.key=com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin}
2018-07-10 12:27:54,710 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.OsgiServiceUtilsImpl] Registering service com.atlassian.activeobjects.config.internal.DefaultActiveObjectsConfiguration@514e75d0 with interface com.atlassian.activeobjects.config.ActiveObjectsConfiguration and properties {com.atlassian.plugin.key=com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin}
2018-07-10 12:27:54,712 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] onPluginModuleEnabledEvent storing unattached <ao> configuration module for [com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin]
2018-07-10 12:27:54,714 UpmAsynchronousTaskManager:thread-2 INFO email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.s.p.a.internal.bootstrap.AutomationPluginLauncher] AutomationPlugin onStart() — Service Desk Automation Plugin is starting…
2018-07-10 12:27:54,747 UpmAsynchronousTaskManager:thread-2 INFO email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.s.p.a.internal.bootstrap.AutomationPluginLauncher] AutomationPlugin onStart() — Service Desk Automation Plugin is started.
2018-07-10 12:27:54,748 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] onPluginEnabledEvent attaching unbound <ao> to [com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin]
2018-07-10 12:27:54,748 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.TenantAwareActiveObjects] init bundle [com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin]
2018-07-10 12:27:54,748 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.TenantAwareActiveObjects] bundle [com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin] loading new AO promise for JiraTenantImpl{id=’system’}
2018-07-10 12:27:54,748 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.TenantAwareActiveObjects] setAoConfiguration [com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin]
2018-07-10 12:27:54,748 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.TenantAwareActiveObjects] bundle [com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin] got ActiveObjectsConfiguration
2018-07-10 12:27:54,748 active-objects-init-JiraTenantImpl{id=’system’}-0 DEBUG email@address.example [c.a.activeobjects.osgi.TenantAwareActiveObjects] bundle [com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin] creating ActiveObjects
2018-07-10 12:27:54,845 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.OsgiServiceUtilsImpl] Registering service net.java.ao.atlassian.AtlassianTableNameConverter@698f752 with interface net.java.ao.schema.TableNameConverter and properties {com.atlassian.plugin.key=com.atlassian.jira.plugins.workinghours}
2018-07-10 12:27:54,847 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.OsgiServiceUtilsImpl] Registering service com.atlassian.activeobjects.config.internal.DefaultActiveObjectsConfiguration@8cb50ce1 with interface com.atlassian.activeobjects.config.ActiveObjectsConfiguration and properties {com.atlassian.plugin.key=com.atlassian.jira.plugins.workinghours}
2018-07-10 12:27:54,848 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] onPluginModuleEnabledEvent storing unattached <ao> configuration module for [com.atlassian.jira.plugins.workinghours]
2018-07-10 12:27:54,850 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] onPluginEnabledEvent attaching unbound <ao> to [com.atlassian.jira.plugins.workinghours]
2018-07-10 12:27:54,850 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.TenantAwareActiveObjects] init bundle [com.atlassian.jira.plugins.workinghours]
2018-07-10 12:27:54,850 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.TenantAwareActiveObjects] bundle [com.atlassian.jira.plugins.workinghours] loading new AO promise for JiraTenantImpl{id=’system’}
2018-07-10 12:27:54,851 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.TenantAwareActiveObjects] setAoConfiguration [com.atlassian.jira.plugins.workinghours]
2018-07-10 12:27:54,851 UpmAsynchronousTaskManager:thread-2 DEBUG email@address.example 717x381x2 evuk7x 10.10.10.3,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.activeobjects.osgi.TenantAwareActiveObjects] bundle [com.atlassian.jira.plugins.workinghours] got ActiveObjectsConfiguration
2018-07-10 12:27:55,018 active-objects-init-JiraTenantImpl{id=’system’}-0 DEBUG email@address.example [c.a.activeobjects.osgi.TenantAwareActiveObjects] bundle [com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin] created ActiveObjects
2018-07-10 12:27:55,019 active-objects-init-JiraTenantImpl{id=’system’}-0 DEBUG email@address.example [c.a.activeobjects.osgi.TenantAwareActiveObjects] bundle [com.atlassian.jira.plugins.workinghours] creating ActiveObjects
2018-07-10 12:27:55,068 active-objects-init-JiraTenantImpl{id=’system’}-0 DEBUG email@address.example [c.a.activeobjects.osgi.TenantAwareActiveObjects] bundle [com.atlassian.jira.plugins.workinghours] created ActiveObjects
2018-07-10 12:27:58,308 UpmScheduler:thread-2 WARN email@address.example [c.a.upm.pac.PacClientImpl] Update check request may take longer because of the number of add-ons
How do i debug the problem?
— Lucas
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Symptoms
- You cannot access the Universal Plugin Manager from «Administration -> Manage add-ons» link.
-
You may receive an error and see the following screen:
An unexpected error has occurred. Please refer to the logs for more information.
Cause
There are a few potential causes:
1) Configuration
a. The most common problem is that your server base URL does not match the actual URL of the site.
b. Incorrect or missing proxy settings in your server.xml when accessing Stash behind a proxy.
c. Incorrect plugin loading order causing UPM to fail to initialize properly when Stash is started.
2) UPM bug
a.
UPM-4541
—
Getting issue details…
STATUS
Resolution
1) Configuration
In matching order for the above listed causes:
a. Your server base URL needs to match the URL that you are using to access Stash. To change this setting, follow the Specifying the base URL for Stash document.
b. Your <STASH_INSTALL>/conf/server.xml must contain your proxy information in the Connector element according to what is described on the «Step 1» Integrating Stash with Apache HTTP Server
c. To correct the plugin loading order, follow the steps below:
- Shut Stash down
- Backup
<STASH_HOME>/pluginsdirectory - Remove the following directories. They will be rebuilt when Stash starts again.
<STASH_HOME>/plugins/.bundled-plugins/<STASH_HOME>/plugins/.osgi-cache/
-
Upon starting up, Stash will re-extract the required plugins from
<STASH_INSTALL>/atlassian-stash/WEB-INF/classes/bundled-plugins.zipand rebuild those plugin directories.
2) UPM bug
Upgrade your UPM.
I want to set up SMTP options but when i click the » configure options » in File Server Resource Manager i get the error
«An unexpected error has occurred, Please check Application event Log for more information»…
In the event application event log, i get eventid 0 source FSRM
Log Name: Application
Source: FSRM
Date: 3/16/2011 3:04:29 PM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: nhq-sv-068.ura.local
Description:
An unexpected error occurred in the File Server Resource Manager MMC snap-in
at Microsoft.Storage.SrmMmc.TaskScheduleManager.CreateNewTaskAndAttach(String taskName, String command, String arguments)
at Microsoft.Storage.SrmMmc.ClassificationManager.get_TaskScheduleManager()
at Microsoft.Storage.SrmMmc.ClassificationGlobalSchedulePage.InitializeSrmSpecific(RemoteManager remoteManager, HostFlags hostFlags)
at Microsoft.Storage.SrmMmc.SrmSettingsPropertySheet.InitializeSrmSpecific(RemoteManager remoteManager, HostFlags hostFlags)
at Microsoft.Storage.SrmMmc.SrmSnapInRootNode.OnConfigureSrm(Object sender, ActionEventArgs eventArgs)
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
at Microsoft.FileSystems.UI.NativeMethods.ITaskScheduler.NewWorkItem(String pwszTaskName, Guid& rclsid, Guid& riid)
at Microsoft.Storage.SrmMmc.TaskScheduleManager.CreateNewTaskAndAttach(String taskName, String command, String arguments)
Event Xml:
<Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
<System>
<Provider Name=»FSRM» />
<EventID Qualifiers=»0″>0</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime=»2011-03-16T12:04:29.000000000Z» />
<EventRecordID>22503</EventRecordID>
<Channel>Application</Channel>
<Computer>nhq-sv-068.ura.local</Computer>
<Security />
</System>
<EventData>
<Data>An unexpected error occurred in the File Server Resource Manager MMC snap-in
at Microsoft.Storage.SrmMmc.TaskScheduleManager.CreateNewTaskAndAttach(String taskName, String command, String arguments)
at Microsoft.Storage.SrmMmc.ClassificationManager.get_TaskScheduleManager()
at Microsoft.Storage.SrmMmc.ClassificationGlobalSchedulePage.InitializeSrmSpecific(RemoteManager remoteManager, HostFlags hostFlags)
at Microsoft.Storage.SrmMmc.SrmSettingsPropertySheet.InitializeSrmSpecific(RemoteManager remoteManager, HostFlags hostFlags)
at Microsoft.Storage.SrmMmc.SrmSnapInRootNode.OnConfigureSrm(Object sender, ActionEventArgs eventArgs)
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
at Microsoft.FileSystems.UI.NativeMethods.ITaskScheduler.NewWorkItem(String pwszTaskName, Guid& rclsid, Guid& riid)
at Microsoft.Storage.SrmMmc.TaskScheduleManager.CreateNewTaskAndAttach(String taskName, String command, String arguments)
</Data>
</EventData>
</Event>
-
realjumy
- Posts: 50
- Joined: Sun Jul 06, 2014 12:51 pm
Roundcube error ‘Server Error: STATUS: Internal error occurred. Refer to server log for more information.’
Hello everyone.
I have been trying to install VestaCP in Ubuntu 18.04 but I’m having always problems with Roundcube.
After fixing the problem with the wrong password, I have the following error every time I log into Roundcube:
Code: Select all
Server Error: STATUS: Internal error occurred. Refer to server log for more information.
I have been trying different solutions (like adding inbox = yes to /etc/dovecot/conf.d/15-mailboxes.conf ) but it still fails. Any ideas?
I also tried doing this: viewtopic.php?p=63431#p63431 and viewtopic.php?t=4809
Thanks!
Update: I installed Centos and everything works flawless. I guess I will stick to Centos.
-
cosmicx
- Posts: 8
- Joined: Tue Sep 12, 2017 6:00 pm
Re: Roundcube error ‘Server Error: STATUS: Internal error occurred. Refer to server log for more information.’
Post
by cosmicx » Sat Nov 10, 2018 4:05 pm
I’ve been searching for answers too. I haven’t fixed my instance yet.
I did an Ubuntu 18.04 install + VestaCP 0.98-23.
UPDATE: Roundcube Worked!
What fixed it in my case?
I remove:
Code: Select all
/etc/dovecot/conf.d/15-mailboxes.conf…and restarted dovecot:
Reference (Post by FrazzledPenguin):
viewtopic.php?t=17154#p72031
Screenshot Error:
Error:
An unexpected error occurred. Error 19106. Exception details: System.ServiceModel.ServiceActivationException: The requested service, ‘http://epmserver:32843/a326fd7459d34025a9357a248171c3a2/PerformancePointService.svc’ could not be activated. See the server’s diagnostic trace logs for more information. Server stack trace: at System.ServiceModel.Channels.HttpChannelUtilities.ValidateRequestReplyResponse(HttpWebRequest request, HttpWebResponse response, HttpChannelFactory factory, WebException responseException, ChannelBinding channelBinding) at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout) at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout) at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout) at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Microsoft.PerformancePoint.Scorecards.IBIMonitoringServiceApplication.RenderReport(Boolean proxyCacheAttempt, String& proxyCacheKey, SubstitutionList& proxyCacheSubs, DateTime& proxyCacheExpiration, String& html, String& script, WebPartContextUpdate& webPartContextUpdate, RepositoryLocation reportLocation, String renderTargetId, String availableHeight, String availableWidth, WebPartContext webPartContext, Boolean isAccessibilityMode) at Microsoft.PerformancePoint.Scorecards.BIMonitoringServiceApplicationProxy.RenderReport(String& html, String& script, WebPartContextUpdate& webPartContextUpdate, RepositoryLocation reportLocation, String renderTargetId, Unit availableHeight, Unit availableWidth, WebPartContext webPartContext, Boolean isAccessibilityMode)
Possible Solutions:
a) fist one:
1. Restart the “Performance Point Service” from central admin
2. Perform an IISRESET
b) second one – This was applied by me 🙂
Create a recycle agenda for the Performance Point application pool on IIS on all application servers running this service. By default SharePoint doesn’t create it, so, you will need to do by yourself.
For my farm, this was that solve our problems here related with this error.
1) select the app pool that serves the Performance Point service app:
2) Click with right click of the mouse over the app pool, select Recycling… option:
3) define the best agenda for your scenario and confirm your configuration ….
that’s it!
Other reference:
http://www.slideshare.net/slideshow/embed_code/31958482
при отправке почта приходит на сервер и складируется в папку /.sent/cur
но в логах mail.warn пишет:
postfix/smtp[3121]:warning: TLS library problem:3121:error:02001002:system library:fopen:No such file or directory: bss_file.c:126:fopen(‘/etc/postfix/cacert.pem’,’r’):
postfix/smtp[3121]:warning: TLS library problem:3121:error:2006D080:BIO routines:BIO_new_file:no such file:bss_file.c:129:
postfix/smtp[3121]:warning: TLS library problem:3121:error:0B084002:x509 certificate routines:x509_load_cert_crl_file:system lib:by_file.c:274:
‘/etc/postfix/cacert.pem’ — этого файла действительно нет и для чего мы его подключаем в постфиксе?
есть файл cacert.org.pem но он находится в …/ssl/certs если я его подключаю вместо …/postfix/cacert.pem то в mail.warn ошибки пропадают но появляются в mail.log
connect from unknown [192.168.0.10]
client = unknown[192……10]
message-id=<…..набор символов…….@mail.ru>
from=<моя почта@mail.ru> size = …. nrcpt=1 (queue active)
disconected from unknown [ip клиента]
to = <почта куда я отправляю@mail.ru> relay=mxs.mail.ru[94.100.176.20]:25 delay=… delays=………, dsn(именно dsn)=4.7.4, status=deferred(TLS is required but was not offered by gost mxs.mail.ru[94.100.176.20])
когда пингуеш маил ру ИП выдает 94.100.177.1
Пользователь решил продолжить мысль 24 Июня 2011, 12:41:58:
скачал cacert.pem
в итоге выдает:
to = <почта куда я отправляю@mail.ru> relay=mxs.mail.ru[94.100.176.20]:25 delay=… delays=………, dsn=4.7.4, status=deferred(TLS is required but was not offered by gost mxs.mail.ru[94.100.176.20])
Пользователь решил продолжить мысль 24 Июня 2011, 12:48:46:
BINGO
в main.cf нужно дописать
relayhost smtp.mail.ru
(тоесть тот хост через что отправляем почту)
Пользователь решил продолжить мысль 24 Июня 2011, 15:52:54:
я вот чтото непойму каким образом настроить вместо Thunderbird к примеру Microsoft Office Outlook
Пользователь решил продолжить мысль 24 Июня 2011, 16:55:55:
по этому мануалу вообще возможно настроить не на Thunderbird а на чтото другое???