Error communicating to tpm chip ubuntu что это

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Как решить сообщения «ima: ошибка связи с чипом tpm» во время загрузки

Я получаю следующее сообщение об ошибке в виде списка из 4 или 5 строк с разными номерами в начале каждой строки во время загрузки в течение длительного времени:

Я использую Ubuntu 19.04 (хотя эта ошибка существовала некоторое время в более старых версиях), и мой компьютер — Toshiba Z930.

6 ответов

Это просто: просто включите TPM из настройки BIOS.

Чтобы изменить настройки BIOS, вы можете нажать F2 во время загрузки до запуска Ubuntu. Пожалуйста, не меняйте ничего, если ваш компьютер работает нормально.

Если вы не можете найти TPM, он отображается как Intel Platform Trust Technology в разделе безопасности BIOS. Мне пришлось отключить эту настройку, чтобы избавиться от этой ошибки.

Название TMP может быть нечетким в настройках BIOS. В моем биосе его точно не было. Этот параметр был изначально отключен, и для его включения требовалось установить пароль. Был дополнительный параметр, позволяющий операционной системе вносить изменения.

Если у вас нет пароля конфигурации, проверьте параметры безопасности, которые отключены и не могут быть изменены. Попробуйте установить пароль и включите конфигурацию.

Мне пришлось загрузиться в мою материнскую плату, нажав esc , чтобы войти в Startup Menu затем F10 попасть в Computer setup или прервите его, нажав F10 перед загрузкой ОС . После попадания в Bios Setup — и это в первую очередь относится к моей версии пользовательского интерфейса BIOS и другим подобным — просто

1. Перейти к Security вкладка
2. Перейдите вниз, чтобы выбрать System Security пункт меню
3. Другое всплывающее меню с опцией, скорее всего, будет отключено.
4. Выйдите из меню, затем перейдите к Setup Password
5. Установить новый пароль
6. вернуться к Embedded Security Device чтобы включить его.

• Также не забудьте включить все параметры или, по крайней мере, тот, который вы хотите включить, на Device Security вариант .

Как примечание, эта ошибка как-то взаимосвязана с Ata comreset failed (errno=-16) . Так что, если кто-то случайно погуглил это другое сообщение об ошибке и попал на эту страницу, то это решение может решить проблему в этом конкретном случае.

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SOLVED — error communicating to tpm chip

SOLVED — error communicating to tpm chip

Post by Mark_B » Tue Jun 30, 2020 3:47 pm

New laptop arrived, installed latest Mint to duel boot with Win10 and it all runs like a dream. One oddity though..
When booting into Mint I see for a very brief moment six or so lines saying error communicating to tpm chip
I have searched and found about nine other questions about this but no solutions. One no-doubt well meaning soul even had a noob tune up his installation with a multitude of changes to defaults before finally admiting that in fact nothing he had done would bring a solution!
Given that apart from these messages at boot time everything seems to function as intended.. I’m not overly concerned but it would be nice to get to the bottom of this if possible.

Re: error communicating to tpm chip

Post by deck_luck » Tue Jun 30, 2020 4:28 pm

Re: error communicating to tpm chip

Post by Mark_B » Wed Jul 01, 2020 7:11 am

Re: error communicating to tpm chip

Post by GS3 » Wed Jul 01, 2020 7:23 am

Do you want to actually use the TPM or do you just want the error message to go away? If you are only concerned about the error message I do not think it is of any concern.

I have several mobos with TPM but I get no error. OTOH I do not use the TPM. Even though in the past I thought I might use it one day, I later decided I’d rather not as it creates more risk than it solves.

Re: error communicating to tpm chip

Post by Mark_B » Wed Jul 01, 2020 9:31 am

My employer requires the TPM module to be fitted but I’m not intending to use this for work anytime soon, so I’ve disabled it now. This meant I had to set up a new Pin number in Windows, no biggie. No error msg’s at boot time is a pleasing thing

Thanks for jumping in, all and any help is appreciated.

Re: SOLVED — error communicating to tpm chip

Post by GS3 » Mon Jul 06, 2020 3:22 pm

I have LM 19.3 installed and running and I thought I would give LM 20 a LIVE try and, sure enough, I got the same «failure to communicate error» so I disabled the TPM and the error went away.

Some years ago I was looking forward to TPM thinking it would add security but now I am of the opposite opinion and have no interest in using it.

The only reason I see for using it is in large organizations where people connect remotely and the organization wants to authenticate the hardware as one more level of security. For individual home users I see no reason or advantage. I see it more as a liability as with the TPM on the computer can more easily be tracked.

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Help: How to fix (ima: Error Communicating to TPM chip)

Help: How to fix (ima: Error Communicating to TPM chip)

Post by Shaw0n » Sat Jul 18, 2020 7:01 pm

Hello,
When i upgrade my linux mint 19 to 20 then i got this error on booting time.

How to fix it.
Thanks

Re: Help: How to fix (ima: Error Communicating to TPM chip)

Post by BernhardBl » Sun Jul 19, 2020 4:43 am

Re: Help: How to fix (ima: Error Communicating to TPM chip)

Post by Shaw0n » Sun Jul 19, 2020 7:25 am

Re: Help: How to fix (ima: Error Communicating to TPM chip)

Post by myface68 » Mon Jul 20, 2020 10:28 am

Re: Help: How to fix (ima: Error Communicating to TPM chip)

Post by BernhardBl » Tue Jul 21, 2020 5:58 am

Re: Help: How to fix (ima: Error Communicating to TPM chip)

Post by Shaw0n » Sat Aug 08, 2020 3:27 am

Re: Help: How to fix (ima: Error Communicating to TPM chip)

Post by BernhardBl » Sat Aug 08, 2020 8:45 am

Re: Help: How to fix (ima: Error Communicating to TPM chip)

Post by Shaw0n » Mon Aug 10, 2020 10:47 pm

Re: Help: How to fix (ima: Error Communicating to TPM chip)

Post by NeroR » Tue Aug 11, 2020 9:24 am

I can not help, but I have the same problem (well, it might not be a real problem) and I’d like to point to it: viewtopic.php?f=48&t=327629 (it’s basically a different issue, but also the TPM error occurs)

I have to similar boards (ASRock J5005-ITX and J4105-ITX, both Intel Gemini Lake), both running with upgraded Linux Mint 20 XFCE.
The J4105-ITX has a newer Beta-BIOS.

On both systems Intel PPT (Intel Platform Trust Technology) is activated. I’ve checked it right now in the BIOS and this is the only option for TPM.

On one system (J5005) everything is fine and I don’t get an error.
On the other system (J4105, newer beta BIOS) I have the error «ima: Error Communicating to TPM chip» (8 times).

It looks like this error is new, since I’ve upgraded to Mint 20 now.

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How to solve error communicating to TPM chip [closed]

This is not about an official Ubuntu flavor. Questions about other Linux distributions can be asked on Unix & Linux, those about Windows on Super User, those about Apple products on Ask Different and generic programming questions on Stack Overflow.

Closed 1 year ago .

I want to know how to enable TPM I found the TPM settings in the bios by I am not able to click.

2 Answers 2

Probably you will be able to activate TPM in the UEFI/BIOS after you applied/mounted a TPM-Chip/Module to the TPM-Header of your mainboard (see the manual).

Windows 11 will like it if it’s a version 2.0 module.

Most systems today support TPM but it’s typically not enabled by default as many of us never use it. All that aside, the first thing you need to do is to enable TPM in your UEFI/BIOS. How to access and enable that varies depending on Manufacturer, so check your system manual or motherboard manual to locate directions for the process. Once you’ve toggled support on you can check with

Here’s my output:

Then you can check for support with

Install as instructed and try again.

tpm_version Tspi_Context_Connect failed: 0x00003011 — layer=tsp, code=0011 (17), Communication failure

Odds are good you don’t have TPM support or don’t have a TPM chip or you’ve failed to properly toggle TPM support on in your UEFI/BIOS.

TPMs don’t necessarily appear in the ACPI tables, but the modules do print a message when they find a supported module; for example

So dmesg | grep -i tpm is a good way to check.

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How to solve «ima: error communicating to tpm chip» messages during boot

I am getting the following error message as a list of 4 or 5 lines with differing numbers at the beginning of each line during boot for a long while:

I am using Ubuntu 19.04 (though this error was existing for a while at the older versions) and my computer is a Toshiba Z930.

6 Answers 6

It is simple: just enable TPM from the BIOS setup.

To change the BIOS settings you can hit F2 during boot before Ubuntu starts. Please be sure not to change anything else if your computer is working properly.

If you couldn’t find TPM, it appears as Intel Platform Trust Technology in the Security section of the BIOS. I had to disable that setting in order to get rid of that error.

TPM may not be named clearly in the BIOS settings. In my BIOS, it definitely was not. The setting was initially disabled and required setting a password before it could be enabled. There was a sub-setting to allow the Operating System to make changes.

If you don’t have a configuration password, check for security settings that are disabled and can not be changed. Try setting a password and enable the configuration.

I had to boot into my motherboard Bios Setup by pressing esc to get into the Startup Menu then F10 to get into Computer setup or cut it short by pressing F10 before the OS boots up . After getting into the Bios Setup -and that primarily applies to my bios UI version and other similar ones- just

1. Move to Security tab
2. Navigate down to select the System Security menu option
3. Another popup menu with the Embedded Security Device option would be most probably disabled.
4. Escape back out of the menu then navigate up to Setup Password
5. Set up a new password
6. sway back to the Embedded Security Device to get it enabled.

• Also make sure to enable all the options -or at least the one you want to enable- at the Device Security option .

Just as a side note, this error is somehow interconnected with Ata comreset failed (errno=-16) . So if by any chance someone googled this otherwise different error message and landed on this page, then then this solution might resolve the issue at this particular case .

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