Dream multimedia error

Title: SOLVED Dreambox 800 sim 2.01 DREAM MULTIMEDIA ->>>ERROR!!

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1. 
   

   ahmed basher
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   I bought anew japher supresim 3 for me dm 800 clone and seince I get that I must everything to make it work but after every thing I have this error shows up on me dm screen I though it sim card pin 1 volt but after test p1 have 4.94 volt and I try to do as this explain but I get all volt without simcard however I connected the new sim and for make sure that sim working fine I rey to upload old image as ssl69 and it works but this error shows up when I’m try to used any ssl 82,84 and 88 images so please help I donot have any thing to do more and

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2. 
   

   Johnny B.
   Technical Support
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   So, if I read it correctly..
   * You have the Japhar NC3 card which can be reprogrammed, and is per-programmed for the dm800hd (so not the 800se or 500hd).
   * You have the vdc pin 1 voltage between the 4-5v or above the 5v while you have the japhar sim card in it, and on the normal way without technical modifications.
   * When using the Japhar sim, it only works completely with the ssl69 boot loader, higher gives the dream multimedia error.
   * You do not have a smart card reader/writer to re-program the NC3 japhar card.

   Okay, assume that the above is the case,

   First thing is that it would be better if you are sure that the japhar card is per-programmed for the dreambox 800hd, otherwise you are not be able to use it.
   Also you need to know if it’s programmed to,
   a) All Ferrari SSL/images. (SSL76F/82F/84F/87F/88F)
   b) All Sim 2.xx SSL/images. (SSL82-84abcd)
   c) All Japhar SSL/images. (SSL84J)
   d) All Sim 1.0 SSL/images (Up to SSL72)
   Or, if it’s the NC3, and programmed to tripple it should be working for all the above.

   Flashing the box with the japhar card and Japhar sofftware..
   I do it always this way,
   Box connected with the network, and the rs232 serial cable, using the Japhar flasher.

   1. I reset the bios, mostly not necessary, but I do it just in case.
   2. Place the Japhar card into the slot.
   3. Flash the box with the DM800HD-SSL84J
   Do not reset the box..
   4. Upload a SSL84J image file
   Do not reset the box..
   5. Flash the box again with the DM800HD-SSL84J
   Turn off/on the box and see if it works..

   For convenience, I’ll give you the japhar DM800HD-SSL84J bootloader and the Japhar flasher, the dm800hd japhar ssl84J image file you can better download from the dm800hd japhar forum.

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3. 
   

   ahmed basher
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   After i did all of that i shows like that

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   • 

4. 
   

   Johnny B.
   Technical Support
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   Looks to me that you have used a bad/wrong japhar image file, or uploaded with a browser, or the bios is not set to default.
   In any case, upload a dm800hd japhar iptv openpli image file, one that is known to be good.
   Also be sure that the Bios setting are set to factory default.
   And also be sure that you connect the box to a Dhcp network.

   In any case, it’s alway better to upload the bootloader with the lan, and serial cable connected.
   Uploading a image file can be done with a browser, but in some cases it may fail.
   Mostly because of the use of a system as windows 7, or newer.
   These boxes are build in the time of Windows Xp, and works more reliable with flashing to the box.

   Howto access the dreambox bios?
   1. Connect the serial cable between your computer and the dreambox.
   2. Use a terminal program as putty or hyperterminal if you use windows Xp.
   Use the Bits per second 115200 and choose the correct comport, normally com 1.
   3. Set the terminal program to connect.
   4. On the dreambox, hold the front push button, switch the box on.
   If all goes well you see the Advanced setup utility (bios rom settings).
   5 Go to the Exit tab and choose the Reset all settings to factory default.
   6. Save Settings and Reboot.

   Other option it to use Optiflasher, this util have a reset to factory option.

   If all done well you know at least that the bios settings are set to normal.
   And the box may start as normal.
   If it’s still give this fault, try another japhar image file.
   Also, what you can try is to upload the japhar bootloader, and then the image file, but do not upload the bootloader after the image file upload.
   If you get a No ca found message, upload the japhar bootloader afterwards.

5. 
   

   ahmed basher
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   still the same . so I start think about the sim so I bought anew promgramer today and when I get it I will check the sim and see if it works . and I will keep you up to date and thanks for your help @Johnny B. and @warlord .

6. 
   

   Johnny B.
   Technical Support
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   Yeah well, it seems that you have passed the sim card check, it now seems to give a software (script) failure.
   What you can try is to start up the receiver without a network cable has been connected.
   Or, see if it’s works without the tuner.

   But re-programming the sim card is also a good choice.

7. 
   

   ahmed basher
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   I did all of this however i remove modem card think about may be conflict but still the same thing but I’m waiting until i get the programmer and re-program the sim card again hope it be the right choice
   I’m so tired of that but I keep trying please advise

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   ahmed basher
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   Dear @Johnny B. I thought that sim card can’t get 5volt to work as @warlord told me to do but i get the real charger for dreambox 800 ( iwas used old one but 12v and 2A and dreambox800 need 12V 3 A )
   And i test it and it gives me 5 vole to pin 1 but still the same error do you thing now the problem became as hardware issue or software issue please advise ?

9. 
   

   Johnny B.
   Technical Support
   Staff Member
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   If the 5v has been delivered on the normal way, and so the pin 1 gets the 5v when it has a sim card, without it will be first 5v, then low to zero.
   Just as my sim card drawings notes are, then there is no doubt that this circuit is fine.

   Also, on one of you’re latest screenshot is to see that it has passed the security readings from the card.
   And so, I may assume that the situation has changed.

   What’s left is the card software, or the card itself has issues.
   But this you could see if you have the card reader/writer.

10. 
    

    ahmed basher
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    I will test sim socket today without sim card and see whats happened
    And i want tell you something just for make sure that i go on the right way if the sim card has issues is that normal to work with ssl 69,70 and 72 or not
    And when i get card reader / writer can i check the sim first or just reflash it again and try one more time ?

11. 
    

    Johnny B.
    Technical Support
    Staff Member
    Moderator

    There are programs to check the card, but if you re-program the card you will also see if the card is good.
    In any case, you will need a card reader to check the sim card, or a second 800hd dreambox.

    Question ssl 69 etc.. this old type sim card use a lower voltage, it could work from 3v to 5+v.
    The Japhar card should work from 4 to 5v.

    However because your box works fine on the old card I do not think that you have a cpu, or hardware issue.
    And because you say that you have the 5v with the sim card after the use of a higher amp power supply, I have no reason to thing at a hardware failure, but more a sim card failure.

    Last edited: Feb 20, 2016

12. 
    

    ahmed basher
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    You mean if the sim card not working after re-flash it i will need anew dreambox ?

13. 
    

    Johnny B.
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    No, I say that you need to re-program the sim card to see if it’s healthy, but also so that you are sure that you have the correct software on the sim card.
    You need to program the card for the dm800hd.

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    ahmed basher
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    Yea sure i will talk to warlord and i know he will help me he is very helpful guy

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    ahmed basher
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    Dear @Johnny B. i bought this programmer and test every thing like warlord told you but until now nothing happened and I don’t know what else I have to do and i change the power adaptor and test pin1 have 5 volt but when i test this transistor like the image up shows still gives all voltage without sim card however the device get her MAC address so if you may tell me what i have to do and if I need to change something tell me what is that and i will do it and tell you please advise i’m tired from trying

16. 
    

    Johnny B.
    Technical Support
    Staff Member
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    Assume that your error status is still….
    Japhar Nc3 sim card works with the bootloader ssl69, but higher results into the No ca found error.

    When it have the Nc3 sim card, and it gives the No ca found error.
    1. Use a windows Xp system and a computer or laptop with a serial db9 port.
    2. Connect the receiver with network and serial cable.
    3. Use Optiflasher and do the No ca found fix, choose a ferrari 87f bootloader to do the job.
    4. After it, upload a ferrari 87f image file with dreamup or japhar flasher.

    After this, it should work, if you still get the No ca found error, do again the No ca fix with Optiflasher.
    After the fix, it should work.

    And if the box works with the ferrari software, you can change it to japhar software on the normal way.

17. 
    

    ahmed basher
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    @Johnny B. It’s not no ca found error it’s dream multimedia error and i tried every thing please tell me which part you want me to exchange and i will do it and test again

18. 
    

    Johnny B.
    Technical Support
    Staff Member
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    Which vdc voltage do you get on the sim card holder pin 1 when you use the N3c sim card.
    1. when switching on, First low voltage, then 3.x volt or lower.
    2. «………………………. «, Directly 5v and stays.
    3. «………………………. «, Instable voltage, it goes up and down.
    4. «………………………. «, Voltage unstable, but on the q8 center pin it’s fine.
    5. «………………………. «, None of the above, it…..

19. 
    

    ahmed basher
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    Dear @Johnny B.
    I test it and that’s what i get

    Just for note i try all ssl And all ssl up to 79f works after 82 not working

20. 
    

    Johnny B.
    Technical Support
    Staff Member
    Moderator

    As far as I see it is fine, assuming that this pin is still feed from the center pin Q8.
    Bypassing from another 5v source could give issues as long the Q8 is present.
    Then, the cpu will not get a signal that the sim card is present.

    But okay, as you say, it works up to ssl 79f, higher fails, and thus there is no reason to think of a hardware error.
    So, somehow you must force the higher ssl upload.

    The only method I know that will do this job is optiflasher, using the No ca found option, and choosing a higher ssl.
    I know, it sound strange that it will not work with the upload of dreamup, and may work with optiflasher.
    But optiflasher use a different method to upload it.
    It’s a one time job, if the box runs on a higher ssl, it can after that just be flashed on the regular way.

    In any case, the ssl upload must be done with only the serial port, image files are done with network.
    And it must be done with a Xp system, and a computer, or laptop with a real db9 serial comport.

    Normally this method mostly works, but if you already have tried this than you may also sent only the motherboard to me, than I will try to fix it.
    If you want that, just Pm me for the address.

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• • #1

  Hello,

  i have a problem with my dreambox 800. I made a mistake when i flash my box with a clone image !!!! ( bad idea )

  Now when i boot i have : ( with sim attached ) :

  [Blockierte Grafik: http://www.dzsat.org/forum/attachment.php?attachmentid=11191&d=1324848482&thumb=1]

  Log telnet :

  © 2007,2008 Dream Multimedia GmbH. All rights reserved
  Dreambox DM800
  FIRST STAGE 1.01(0x133/high) {BO23456}

  2ND STAGE OK, build #84 (2011-09-02)

  0.000 — BCM board setup
  0.002 — fp init
  0.003 — ca init
  SW != 9000
  error in receive
  error during t1 transfer
  cannot read cert(1)
  CA invalid
  OLED found!
  NO CONFIGURATION DATA PRESENT. STOP.
  lcd: * ERR01: NO CA FOUND
  
  

  I can’t reflash with dreamup -> Wrong boot response ! I try all version with bad sectors recovery … NOTHING !

  The powerbutton seems doesn’t work with sim attach. -> not possible to have an ip.

  Then i try to remove the sim card and now the box request an IP via DHCP and search file on TFTP …

  Can you help me to boot on TFTP and reflash my box ?

  I search file to boot ( kernel,squashfs ? … ) by newtork but i can’t find them on the net.

  Some idea ? Someone has file for TFTP boot ?

  Thank’s in advance

• • #2

  Send the box to DMM for a repair.

• • #3

  mhmh if i must repair my box i’m going to buy a new one …

• • #4

  you can fix it yourself with DREAMUP Software and flashing new bootloader / image. This time an original image from DMM …

  You can find bootloader here:
  http://dreamboxupdate.com/down…/secondstage-dm800-84.nfi

  and dreamup here:
  http://www.dream-multimedia-tv.de/download/DreamUP1339.zip

  
  Zitat
  

  I can’t reflash with dreamup -> Wrong boot response ! I try all version with bad sectors recovery … NOTHING !

  Did the serial connection ever work? You have setup everything correctly of your COM port and know it was working fine before? And you tried to flash the bootloader as NFI File or you just tried to flash a new image?

  Because this should not happen. I’ve seen many people flashing clone images and destroying their bootloader, but it always can get fixed with dreamup, which does not require a working secondstage-loader so even if you have a bad one installed, flashing with dreamup should work or you are doing something wrong. However, nobody really knows what happens if you install bootloader / bios from clone boxes, so yes … maybe you really messed it up. You should really take care of what images and loaders you are flashing. But most of the people I know can fix it with dreamup.

  And stop trying crazy things like removing the SIM Card and other stuff. This will NEVER work and the box will simply not working without a SIM card and you will only do more damage to your box, so don’t even try it. The only chance you have is trying to flash new bootloader as NFI file (link above), when this will not work you have to send box to dmm for repair. Forget that tftp and without sim-card … it will not work anyway.

• • #5

  hello,

  i try i try i try … Dreamup doesn’t work !

  i think my bootloader is to recent for dreamup and don’t send the correct response :

  FIRST STAGE 1.01(0x133/high) {BE3E3E3E3E3}

  1.01 ? -> I think it’s new ?

  I try now by TFTP i have a dhcp server and atftpd to send the kernel to the box … If i have the time, i will try on an other computer tomorrow !

  How many cost a reparation ? Do you have an idea ?

  Part off TFTPBOOT :

  waiting for DHCP...5.183  - got IP address from dhcp> 10.9.9.30no server address givenusing dhcp addressdo tftpTFTP boot from 10.9.9.22:vmlinuxtftp result: 08240 packets (4218717 bytes, 512 packet size), received in 3475ms, 1185 kb/s8.678  - execute elf, 4218717 bytes loaded8.682  - loading elf image at 820000009.129  - jumping to 80333000<5>Linux version 2.6.18-7.4-dm800 (oozoon@oozoon) (gcc version 4.4.3 (GCC) ) #1                                                                              Sun Nov 6 11:22:11 CET 2011Fetching vars from bootloader... none present, using defaults.board_init_once: regval=04ac6502, ddr_strap=3, 4 chips, pci_size=2Detected 256 MB on board<4>WARNING: read invalid MAC address ff:ff:ff:ff:ff:ff from flash @ 0xbffff824Default command line =root=/dev/mtdblock3 rootfstype=jffs2 rw console=null1 87fffdf0 83015490g_board_RAM_size=256MBOptions: sata=1 enet=1 emac_1=0 no_mdio=0 docsis=0 ebi_war=0 pci=1 smp=0CPU revision is: 00020000Determined physical RAM map: memory: 10000000 @ 00000000 (usable)---> memsize from bootloader: 48User-defined physical RAM map:node [00000000, 03000000: RAM]node [03000000, 0d000000: RSVD]<5>Reserving 208 MB upper memory starting at 03000000<7>On node 0 totalpages: 65536<7>  DMA zone: 65536 pages, LIFO batch:15Built 1 zonelists.  Total pages: 65536<5>Kernel command line: root=/dev/mtdblock3 rootfstype=jffs2 rw console=nullbefore init RAC 0x02a00000      0x00000000after init RAC 0x02a0000f       0x0fff0000

  I think now i must change root space to USB or NFS place !